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Reviews of a&o Wien Hauptbahnhof 2 stars

Sonnwendgasse 11, 10. Favoriten, 1100 Vienna, Austria

#347 of 379 hotels in Vienna

Guests' Choice

Review score

Based on 3121 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.7

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    A little bit uncomfortable trip for 6 floor, you should go for 6 by lift, and then going down like half floor - I mean my subjective opinion as I went this small trip with a stroller and sleeping baby in it.

    Close to transport, good comfort for good price, general needs you’ll find in rooms such as shampoo/soap and hairdryer.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good value for the money
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I find the beds in a&o network smelly. Moreover, this time, there was a guy with a dog and he cuddled with the dog ON the bed. There weren’t even sheets on the bed at the time. Yikes.

    The stuff was nice, the en-suite bathroom was clean, the locker in the room was available. I even received a towel. Overall quite good experience.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Functional hostel
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Although the family room was at the end of the corridor and therefore supposedly in the more quiet part of the hostel, there was a lot of noise at night.

    The family room was large and had a separate bathroom and toilet. The hostel has two bars and offers entertainment on site. Also very near to central train station.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    6.0
    Remember: This is no hotel, it's a hostel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I expected more comfort, as I paid more than EUR 80,00 for the single room. The mattress didn't provide me with a good night's sleep. The breakfast room in the basement doesn't have a very appetizing ambience.

    I was initially placed in a noisy room (due to the neighbouring guests), after a short reclamation at the reception, I was immediately assigned a new room (at 8 pm) - thank you very much!

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pretty close to the train station

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Small room for 3 people. Dirty customer kitchen, unavailable for use.One lift only, long waiting time.

    The location.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    nothing

    Good location , clean ,

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Nice and close to the main train station, and the Hop on Hop off bus comes really close to it
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower drain didn’t work properly so bottom of shower was a bath when you finished

    Great location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location

    Stayed in April 2024

  • Reviewed: 24 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No safe though as you have to deposit your valuables downstairs in main reception. Long narrow corridor and you get a little disorientated. Lift for units nos 600 are inaccessible at front lift lobby. Got to walk right to the end.

    Room was large and clean. Easy to locate. Near the train station. Staff are generally friendly and helpful. No fuss hotel. Nothing to shout about. If you are staying for one night, nothing much to complain about.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning was quite poorly and bins and toilet paper was not checked /cleared in our room for 2 days. Sometimes the wait by the bar was very long as only 1 staff working between the desk and the bar, they were doing their best and always very friendly even working under pressure.

    The front of house staff to the kitchen staff and cleaners were very welcoming and friendly.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Comfortable and convenient for short stays
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, comfortable and clean bedding, great facilities and plenty of shops and restaurants nearby, as well as the train/bus stations. Clean shower room and bathroom.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    This was in an excellent location and fantastic value for money. Would recommend
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, clean and functional

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and safe hostel but it is so far from Center

    Stayed in February 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights

    They forgot to reply to my request for the reservation of the parking space. Fortunately there is a garage next to the hostel, but is a bit more expensive. The fan in the bathroom was quite loud and could not be turned off.

    Spacious room, nice breakfast, good location (close to the main railway station).

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    No TV in the room as in description. Too many loud school groups, thinking the place belongs to them only, i.e. blocking the entrance. Cleaning is very basic.

    Location, price.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    In overall this accommodation is good, but needs improvement for check in process
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time was delayed, swiping credit card needs extra time, payment receipt could not be given directly, toilet in lobby is not clean

    Good location, close to Wien Hbf. Breakfast is good with a lot of food variety

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Room was big and spacious

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great, your rooms are large and spacious, the beds are clean, the shower and toilets are extremely clean. Other than that, everything was great, your breakfast was legendary. Thanks for everything. I would especially like to thank Mr. Tayfun, the night receptionist, he is a very friendly and helpful staff who does his job well 🤗🤗🤗

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Waiting time at the reception.

    The location. Near to the train station.

    Stayed in January 2024

  • Reviewed: 2 April 2024

    7.0
    Well located, great value for money, easy check-in experience
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    Proximity to the Vienna Central Railway station (Wien HBF). Its a short 2-5 min walk from the station. Very easy to get there from the airport (using OBB trains). OBB trains (red colored ones) halt at Vienna Central and operate at fraction of a cost compared to the CAT trains (green colored ones). Would recommend the property especially for those spending their first night or their last night in Vienna due to the ease of airport connectivity. The Vienna Central station has abundant eating options (akin to a mall)

    Stayed in March 2024

  • Reviewed: 30 March 2024

    6.0
    You can stay in a hostel if you plan to walk for days.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 4 nights

    The room is quite dirty. No one cleaned for the entire three and a half days of stay and probably before that as well. Garbage was collected only once. The room had bedding from previous residents. And that's why it was necessary to go down to the reception itself and take the necessary.

    It is difficult to answer the question whether it met expectations. The hostel looked a little better in the photo. I liked the location the most. It was convenient to get everywhere, as the metro and other modes of transport are nearby. The shower was broken and was quickly repaired.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    A bit fare away from the city center.

    Nice hostel near the railway station. Good dorms, plenty of room. Clean toilet and shower seperat.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The light in the room is dim. I was working on some documents and I need to go to the bathroom so I can see better.

    I did not breakfast

    Stayed in March 2024

Showing 1 – 25

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