28 Gerhardusgasse, 20. Brigittenau, 1200 Vienna, Austria
#359 of 390 hotels in Vienna
Guests' ChoiceBased on 224 hotel reviews
6.7Cleanliness
7.5
Comfort
7.2
Location
7.1
Facilities
7.3
Staff
7.6
Value for money
7.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 September 2024
Frederick
CanadaCubicle was approximately 30 degrees celcius. A/C outside of cubicle was good enough, but the air doesn't circulate into the cubicle. They provided a fan, but it was broken. Management refused to replace it for 4 days.
Simple, straightforward
Stayed in September 2024
Reviewed: 6 September 2024
Gustav
SwedenAs many others wrote, the temperature in the pod was unbearable. The portable fan didn’t really help. In the common areas the AC machines helped to cool the air a bit but it didn’t come into the pods. Furthermore the bedsheet had many holes and I couldn’t see any fire or CO detectors… We were planing to stay three nights but had to leave after the first one due to the conditions. When we contacted the host about a (partial) refund we were met with a dismissive answer and did not receive any refund.
Good value and easy to reach via public transport. The kitchen and bathroom were clean enough.
Stayed in September 2024
Reviewed: 2 September 2024
Diana
ColombiaThe room was so hot.
Stayed in September 2024
Reviewed: 2 September 2024
Monika
PolandClaustrophobic cages, stuffy and hot
it was clean
Stayed in August 2024
Reviewed: 26 August 2024
Gyorgy
RomaniaThe rooms get hot, I could only sleep with the door a bit open.
Affordable, clean and quiet.
Stayed in August 2024
Reviewed: 22 August 2024
Aidan
AustraliaThe downside was the pods get so hot and have no ventilation. It becomes so stifling at night.
The price was good, and the room has good privacy.
Stayed in July 2024
Reviewed: 20 August 2024
Bianca
South AfricaThere was nothing to like about this property and it wasn't anything like what was advertised. While we DID expect a small room with minimal luxuries, the pictures completely skew your expectations. The entrance is not well signed and the 'security door', which had a code, wasn't working and was unlocked permanently. The linen had holes and was stained. It states 'shared bathrooms' but nowhere does it state that they are unisex. The rooms have no ventilation and it feels as though you are in a sauna all night. The coffee machine and toaster didn't work. The door frame to our room was broken and falling off. There were nails in the room which were showing through on the walls where you could scratch yourself. The carpets were lifting in the common spaces and the area smelled like vomit. The rooms are definitely not sound proof as advertised. There is nowhere to hang your towel or clothes in the bathrooms while showering. I am yet to receive a response from the property after requesting for assistance soon after check in. The also failed to send through the WiFi details. We checked out the next morning as a 5 day stay at this property would not have been possible. I would recommend staying anywhere else in Vienna but here. I am well travelled and usually stay in hostels, and this is by far the worst accommodation I've ever stayed at. I would've felt better rating this property a zero as well as paper shredding the money I wasted on this accommodation.
Stayed in August 2024
Reviewed: 18 August 2024
T
SwitzerlandThe room was MUCH too hot. No outlets near the bed meant the fan had to sit at the foot of the bed and kept falling over. No complimentary drinking water. The woman cleaning was a bit strange, somewhat terse.
Clean room, easy check-in
Stayed in August 2024
Reviewed: 14 August 2024
Vanessa
Czech RepublicIt was too hot in the "cubes" bedrooms and the air wasnt good.
Modern design and ac everywhere
Stayed in August 2024
Reviewed: 14 August 2024
Marivita
Greeceeverything
nothing
Stayed in August 2024
Reviewed: 12 August 2024
Daria
GermanyRoom is too small, it feels like you sleep under the stairs like Harry Potter, no ventilation or air inside the room.
Pretty modern, all shared facilities were clean
Stayed in August 2024
Reviewed: 11 August 2024
Snežana
SerbiaIt was kinda far from everything but there's multiple tram, bus stations near so it was easy getting everywhere
It was really clean and the cleaner was so fast and helpful, honestly I really liked it, it was comfy, nicely done and all around good
Stayed in August 2024
Reviewed: 5 August 2024
Minseok
South KoreaThe fan was broken so it was too hot And the facility is dirty
Nice bed
Stayed in August 2024
Reviewed: 4 August 2024
Ivan
SerbiaHigh heat and bad ventilation in the rooms - during the summer it is impossible to sleep there until late at night, everybody keeps doors open to get some air (as there are no windows and ventilation seems to be very modest to say the least)
Good design, cleanliness, common spaces
Stayed in July 2024
Reviewed: 31 July 2024
Kloda
IrelandThe location was bad and felt unsafe. From the front door downstairs the place was dirty and off putting. It was smelly in our cube, the bed clothes were dirty & had hairs on them. the bathroom was unclean. No air con. I cancelled a two night stay on arrival to the above and the staff haven’t been a single but helpful over the last number of days. I didn’t stick around long enough to photograph
I didn’t like anything about it.
Stayed in July 2024
Reviewed: 31 July 2024
Foucault
FranceThe light being ON 24/7, the noise of the ventilation, the window missing blinds, the heat, the main doors being unlocked, the hot water shortage, the lack of consideration for a 16night stay.
It was clean, affordable and I like the location. Konstantin was responsive
Stayed in July 2024
Reviewed: 28 July 2024
Ivona
United StatesIt's illegal therefore it's closed People almost died!
Stayed in July 2024
Reviewed: 19 July 2024
Olena
UkraineThere was no ventilation in room,impossible to sleep as it was super hot,people sleep with open doors and it still doesn’t help.
Stayed in July 2024
Reviewed: 17 July 2024
Ibrahim
KosovoI had an incredibly disappointing experience at this property. The room I was assigned was unbearably hot, with an extremely poor ventilation system. It was impossible to breathe comfortably inside the room. I booked for 5 nights but could only manage to stay for 2 hours. In those 2 hours, I had to sleep in the lounge, which was the only place with breathable air and a decent temperature. I noticed other guests sleeping with their doors open or spending the night on the lounge couches due to the extreme heat. The noise throughout the night made it impossible to get any rest. This was a horrible experience and a complete waste of money. I would not recommend this property to anyone.
The location was good and the check in was easy, the only good things about this property.
Stayed in July 2024
Reviewed: 15 July 2024
Michael
AustriaThere is no ventilation. It is so hot in the rooms that I had to leave the door open to be able to get at least a few hours of sleep.
The cubes are clean and comfortable
Stayed in July 2024
Reviewed: 12 July 2024
Jozef
PolandDuring our stay the vent was broken. The room was very hot and we had to leave the door open in order to sleep.
Design. Location. Price. Idea.
Stayed in April 2024
Reviewed: 12 July 2024
Cheng-ya
TaiwanThe room was too small and there was no air conditioning or fan. It was extremely hot in the room.
The shared toilets and shower rooms were clean and great. They were many mirrors in the common area which was nice.
Stayed in July 2024
Reviewed: 12 July 2024
Ivona
United Statesnever would be thinking that I would arrived into something where I would be hitting my head and not able to breathe & on top of that would be denied to be given a fresh towel and the internet would be always reconnecting not possible to work and it would be without AC in the hot summer because this is illegal in fact it was opened sooner than it was supposed to be it's not even on maps and it's going to be dealt with ASAP in face of law due to the suffering of all of us especially also older people compromised security and they are filming also you would be under cameras in the common spaces but door is broken and anyone can enter there was a huge scene happening at night not knowing whether that's a person from there or not not allowing others to sleep!
I like the design from the photos
Stayed in June 2024
Reviewed: 9 July 2024
Ava
CanadaIt was a bit far from tourist attractions
It was quiet, clean and comfortable.
Stayed in July 2024
Reviewed: 5 July 2024
Ivona
United StatesTHIS IS AN ILLEGAL LISTING DUE TO A VERY HIGH TEMPERATURE IN THE CUBE WHERE THERE IS ONLY A BED AND A SHELF! ACCORDING TO ALL THIS IS NOT ALLOWED!!! WE HAVEN'T BEEN STILL REIMBURSED!!!!! + Booking.com is scamming FURTHER!!!! We were depleted to dehydrated and deprived of oxygen therefore experiencing low performance at work business losses and delays in VERY IMPORTANT projects!!!! It was hot like in SAUNA!!!! VERY DANGEROUS ESPECIALLY DURING HOT SUMMER!!!! THE HOST REFUSED TO PROVIDE FANS NO AC!!!! There were many people from multiple countries complaining about that as well and the safety of the building also older people who needed to sleep in that Cube on the FLOOR!!!! Otherwise it would be risking strokes heart attacks!!!!! We needed to sleep with the door open to the building which was unsaved not security provided broken door to the whole facility anyone could get in during the night and there was a scene and the 1:25 a.m. happening for 40 minutes not sure what it was a person from the accommodation in the common area waking up everyone not caring about loud notifications and phone calls it's pretty loud in general!!!! TOTALLY UNSAVED WE WERE RISKING OUR LIVES HEALTH!!!!! There were some older people as well that were including me and I am 37 where concerned about safety as well and health and the possible heart attacks because it was without AC which is not allowed in such environments and living accommodation arrangements as there I was refused to be given a towel and couldn't take a shower before my business meetings it is a hot summer!!!!
I like the original design from the photos and I was totally thinking I will have a normal room spacious bright as here on advertising also there were some good elements like a dance studio in the same building but
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content