Bit run down. Old carpet, felt dirty and even though it was a nonsmoking room it smelt of smoke.

Close to train station. City centre and lake also walking distance

Stayed in January 2024

Beds comfy location was great

Stayed in December 2023

That was a bad stay that I never experienced before. The room facility was ok, but the management was terrible. I already paid online and only need to pay a city tax in the reception, but they changed me the full price again. Although I got back to them again and get my money, I still think it’s very unprofessional. Another horrible thing is my door is opened at 8:45 in the morning! Without any knocking! Maybe the cleaning guy but it was so terrifying! And the guy just said “excuse” and close the door, without any apologies. All those things makes me feel the hotel management is messy, the stuffs are unprofessional. It’s not worth the price, and also not fitting the standard quality of ibis.

Stayed in October 2023

The bed was not comfortable. I went with 2 friends and my boyfriend and they all agreed.

Good option, good price. The breakfast was great! they had a lot of options. Very nice staff and amazing service!

Stayed in August 2023

Pillows are horrible. Curtains don't fully close, so you're pretty much forced to wake up at sunrise.

Room is big enough, functional bathroom. Clean overall. Close to Harbour and city center.

Stayed in September 2023

Only one pillow each.

Close to train station, the lake, restaurants and shops.

Stayed in August 2023

Nothing

Everything

Stayed in August 2023

Everything was fine.

Great location close to the station. Basic and minimalist, but clean, modern and comfortable.

Stayed in July 2023

There are so much of mold in the bathroom. Stinky carpet, Hair dryer was not working. It was quite expensive than regular price because of Bergenz Festival But room condition was so awful even for one night. Never recommended.

Location. Next to Bahnhof.

Stayed in July 2023

No tea/coffee facility in the room.

Everything, couldn't fault it. Appart from below.

Stayed in July 2023

nothing at all

great centrally located hotel just next to the station , Infact the only one so close and offering the international standard that Accor group offers . this place definitely needs more hotels near the station

Stayed in June 2023

Room was smelly! Not properly cleaned! The pillows were old and flat, had to ask for an extra pillow which took them a while to deliver!

Good Location. The lady at the reception was nice and friendly. Average breakfast!

Stayed in July 2023

We stayed here a few years ago and it was outstanding but this stay was the biggest disappointment of our Europe tour. The staff were not at all welcoming ( apart from Sasha who worked in the afternoon and was super friendly and helpful) The cleaning staff were rude and very unfriendly. We requested two more pillows for our room which didn't materialise until I managed to ask a cleaner who thrust two more at me and grunted something i didnt understand. But the biggest disappointment of all has to be the breakfast, the quality of the produce was very poor, the bacon was actually inedible and when we asked if they were going to put out more sausage at half past eight we were told abruptly that no there would be no more, bear in mind breakfast didn't finish intil 10 o'clock. The scrambled eggs were as heavy as lead , in fact I have never seen any like this before and once again inedible . A very disappointing stay . I write this review in all honesty as I do all my reviews and I have to say this is the hardest one I have written trying to be truthful and state the facts.

The room was clean and basic.

Stayed in June 2023

see above

Complementary Breakfast because first room was not clean and room keys did not work, was very good. Parking is a bit far away and it should be also included in the Fee for the room. Manager on duty, day time was great, night time not so much!

Stayed in May 2023

very nice staffs there

Stayed in April 2023

beds not comfortable ridiculously slow check in process staff drinking beers in the lobby

good location good breakfast - value for money

Stayed in March 2023

The bed - horrible. A foam base, with a thin futon-like mattress above, and with what felt like a feather pillow, which have no support at all for the head. I could have coped with all this, but the thin mattress was in something like a plastic covering, with the result that body heat wasn't absorbed by the mattress, and instead the mattress covering got warmer the longer a body lay on it. It made for a very uncomfortable two nights. I will avoid staying in Ibis hotels from now on.

The hotel itself was good. Very handy for the railway station, and a walkable distance from the Pfänderbahn. There's a SPAR shop in the town centre, excellent for food.

Stayed in March 2023

The room was really old, dark with a carpet that didn't look clean.

Staff was nice

Stayed in November 2022

Very good location, close to the lakeside and old town. A big plus is the car park.

Stayed in September 2022

N/A

Good Location

Stayed in June 2022

Location, friendly staff.

Stayed in April 2022

I hope the customer’s need toothpaste and brush

It was nice

Stayed in April 2022

Breakfast was good and breakfast staff very friendly and helpful.

Stayed in March 2022

it was raining almost all day, but who cares? : )

close to the downtown, a few meters. parking in the deep garage. breakfast okay.

Stayed in December 2021

Perfectly fine.

Stayed in January 2022