Getreidegasse 16, 9020 Klagenfurt, Austria
Based on 40 hotel reviews
7.7Cleanliness
8.5
Comfort
7.9
Location
9.4
Facilities
7.4
Staff
9.1
Value for money
7.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 July 2023
Anthony
United KingdomNo air con on a very hot night there. Room fairly basic but was adequate for an overnight stay
Location in the city is good and close to the airport and station.
Stayed in July 2023
Reviewed: 19 July 2023
Jasna
SloveniaThe location of the hotel is in the center, so everything is near. Staff in the hotel was friendly and gave us important information.
Stayed in July 2023
Reviewed: 22 May 2023
Aaron
SwitzerlandThere is no elevator, but only 3 floors.
Excellent location with friendly staff.
Stayed in May 2023
Reviewed: 4 May 2023
Isabel
NetherlandsNot a problem for us, but there is no elevator in de building.
We got to check in much earlier, that was very kind. Clean room with enough towels for everyone. Very comfortable beds! Good location, close to city, supermarket and a 20 minute walk to the central train station. Would recommend this hotel for a short stay!
Stayed in May 2023
Reviewed: 9 December 2022
Andras
United KingdomCheck in is at 5pm which is very unusual and they are very strict about the 10am check out time too. No reception between 12-17 on weekends.
We have booked last minute due to an emergency. Luckily were let us in earlier than the official check in time time. The place is neat and clean. Very central location and easy parking.
Stayed in December 2022
Reviewed: 15 August 2021
Silviu-viorel
RomaniaNo elevator. We asked for an iron to iron our clothes since we were coming for a party and they didn't have one. The ckechout has to be announced at 9 and you have to vacate the room by 10 which is a bit weird.
Very clean. In the city center. Quiet.
Stayed in August 2021
Reviewed: 29 August 2023
Kateryna
UkraineThe reception works only in the morning and the evening. So, if you need something in the afternoon, you need to plan in advance. The shower drain was plugged, the water didn't completely go away after the whole night. To be honest, it's a bit expensive for what is offered.
Location is great. The room was quite alright for a one night stay.
Stayed in August 2023
Reviewed: 22 August 2023
Biker2000
United StatesGood location and clean but otherwise underwhelming room and breakfast for the price.
Stayed in August 2023
Reviewed: 20 August 2023
Seyedehmaryam
Austriavery warm in sommer( no Air condoitioner) very noisy ( near street) no refrigerator very very small room very expensive with this poor facility. no spoon, fork ,... in the room, only two glasses. no elevator. in saturday and sunday there is not any staff ( from 12 till 5 pm) and in nights. check out is 10 am we had heavy suitcase and our ticket was 4 pm but because they had no staff we must carry our suitcase in the city from 10 to 4 pm.
only location staff was very polit
Stayed in August 2023
Reviewed: 9 August 2023
Heidi
Finland- There was a thick layer of dust under our beds in both of our rooms - When we first arrived in our room there was a wet and dirty towel on our table - One day after the room cleaning the cleaner left our room door wide open.. The door was opened for about 6 hours. - Quality of cleaning is poor but otherwise everything was okay.
+ Friendly receptionist + Good bed + Simple but good breakfast + Excellent location + Free parking + Close to train station + Shop is near by
Stayed in August 2023
Reviewed: 15 July 2023
Vladimir
AustriaThe room was without air conditioning in the hottest July month. Only one fan was available, the second one the hotel claimed did not have. Uograde to a room with AC not possible as no rooms allegedly have AC. The matraces on the bed a disaster; better to sleep on the floor. Value for money a total loss. I would pay max 40 eur per 1 room and night there.
Closeness to city center + parking option.
Stayed in July 2023
Reviewed: 12 June 2023
Matea
Croatia-
The hotel is small but in the perfect location just a minute from the old town and incredibly clean which is the most important. The staff is sympathetic and helpful. I highly recommend it for your stay in Klagenfurt.
Stayed in June 2023
Reviewed: 26 May 2023
James
United KingdomThe twin room was very basic and rather small, as was the bathroom. No tea or coffee making facilities. Very limited supply of soap and shower gel. The breakfast was slightly expensive. I know that Austria is an expensive country , but the room seemed expensive compared to its size and facilities.
A fairly central location. Clean and modern. Very quiet. Friendly staff.
Stayed in May 2023
Reviewed: 19 September 2023
Elisabeth
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 31 August 2023
Filippo
ItalyThere are no comments available for this review
Stayed in August 2023
Reviewed: 30 July 2023
Clarissa
SpainThere are no comments available for this review
Stayed in June 2023
Reviewed: 26 July 2023
Aidonas
LithuaniaThere are no comments available for this review
Stayed in July 2023
Reviewed: 17 July 2023
Mareks
LatviaThere are no comments available for this review
Stayed in June 2023
Reviewed: 8 June 2023
Kreso
CroatiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 1 June 2023
Monika
SloveniaThere are no comments available for this review
Stayed in May 2023
Reviewed: 31 March 2023
Gregor
AustriaThere are no comments available for this review
Stayed in March 2023
Reviewed: 17 December 2022
Ian
United KingdomThere are no comments available for this review
Stayed in December 2022
Reviewed: 30 November 2022
Marie-noël
AustriaThere are no comments available for this review
Stayed in November 2022
Reviewed: 3 November 2022
Florian
AustriaThere are no comments available for this review
Stayed in October 2022
Reviewed: 14 September 2022
Magdalena
AustriaThere are no comments available for this review
Stayed in September 2022
Showing 1 – 25
Edinburgh, UK
Scarperia, Italy
Page, USA
Glen Innes, Australia
Udawalawe, Sri Lanka
Hakuba, Japan
Dugi Rat, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content