199-201 Normanby Road, Southbank, Southbank, 3006 Melbourne, Australia
#20 of 207 hotels in Melbourne
Guests' ChoiceBased on 1444 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.2
Staff
9.4
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 18 January 2024
Angela
New ZealandA bit far out from restaurants etc
Clean staff very helpful
Stayed in December 2023
Reviewed: 17 January 2024
Cristina
AustraliaLocation is ok but in the back of Southbank so a bit of a walk to access cafes and restaurants
Comfortable rooms/beds/pillows Pool area good although it would be better if the bar was open next to the pool for drinks/snacks
Stayed in January 2024
Reviewed: 14 January 2024
Berna
AustraliaExceptional hospitality
Stayed in January 2024
Reviewed: 12 January 2024
Karyn
AustraliaNo problems at all
Clean comfortable and great location
Stayed in January 2024
Reviewed: 12 January 2024
Suchakorn
AustraliaIt’s such a good view and clean . Good vibes
Stayed in January 2024
Reviewed: 12 January 2024
Ricky
AustraliaThere was a constent banging noise in the bathroom. There was mess beside and under the cushions of the lounge.
Being pet friendly is perfect for us. Location to transport is excellent. The breakfast was also good. The room size was excellent.
Stayed in January 2024
Reviewed: 8 January 2024
Sam
AustraliaNo comment
Classy
Stayed in January 2024
Reviewed: 8 January 2024
Victoria
AustraliaBetter location of parking
Loved the city views, hotel staff and great pool that is heated
Stayed in January 2024
Reviewed: 7 January 2024
Grace
AustraliaLittle bit off the beaten track
Complimentary drinks, the staff & the pool
Stayed in January 2024
Reviewed: 7 January 2024
Kelly
United KingdomThe location was superb! Great views of the city skyline particularly on NYE. Hotel was immaculate and staff were super friendly. Particularly loved the attention to detail, lavender bags, AC cabinet and gin tasting sessions.
Stayed in January 2024
Reviewed: 7 January 2024
Nicki
AustraliaLovely spacious room. Helpful staff. Location good for shopping and sth wharf bars and dining.
Stayed in January 2024
Reviewed: 5 January 2024
Marie
AustraliaParking arrangements
City views
Stayed in January 2024
Reviewed: 5 January 2024
Kim
AustraliaNothing it was perfect
Location
Stayed in January 2024
Reviewed: 1 January 2024
Letitia
AustraliaNa
The breakfast was really nice and the staff we really accommodating. I would definitely recommend and stay again myself. Great value for Money.
Stayed in January 2024
Reviewed: 1 January 2024
Franca
AustraliaCarparking was a problem for us because all the carparks were full and it took us a while to find a parking spot.
The staff were very professional and friendly. The swimming pool was amazing and our rooms were wonderful. The views were exceptional.
Stayed in January 2024
Reviewed: 1 January 2024
Maryam
AustraliaThere's no proper pick up and drop off location. not being provided with early check in. No kitchen facilities in the suite. No mini bar.
I asked for an early check in, would've been lovely to be taken care of. Instead I was told I could cancel...
Stayed in December 2023
Reviewed: 30 December 2023
Carly
AustraliaFrom check in to check out, the service teams were exceptional and inviting. The reception, bar and restaurant level offers fantastic space and a vantage point for Melbourne's city that uncommon and spectacular. The pool area, including bar, again has wonderful city views as well as views of the west - perfect for a sunset dip. The in-room dining menu is delicious (compliments to the chefs) and the espresso martinis are possibly the best in Melbourne. Located in a soon to boom area, it is only a five minute walk, (through the DFO carpark) to the exhibition centre and the infamous South Wharf precinct - easy tourist walking access to Southbank, the CBD - if you're motivated enough to leave the luxury of the hotel.
Stayed in December 2023
Reviewed: 29 December 2023
Mostafa
BangladeshIt's at a side of the city so main shopping areas are bit away.
Hotel is very clean and in a quiet place. Rooms are very comfortable, nice city view from the big window. Breakfast was good too.
Stayed in November 2023
Reviewed: 28 December 2023
Keryn
AustraliaThe lighting in the bathroom wasn't great and there were no tissues in the room.
Very comfortable and great room for what we needed
Stayed in November 2023
Reviewed: 26 December 2023
Scott
AustraliaCheck in was 3pm. Took until 4.15 pm to get into room
Close to CBD
Stayed in December 2023
Reviewed: 26 December 2023
Troy
AustraliaJust a little more storage in the rooms. But that was only a very small issue.
The staff were just fabulous. They very all very polite and courteous. The food was great every day.
Stayed in November 2023
Reviewed: 20 December 2023
Melinda
AustraliaGreat location for conferences and south Melbourne, probably look for a different choice if you want to be close to everything in the city.
Very stylish, clean and felt like a little luxury.
Stayed in December 2023
Reviewed: 18 December 2023
Melina
Australiaservice
the hotel was lovely and great staff
Stayed in December 2023
Reviewed: 15 December 2023
Alison
AustraliaEasy to navigate and find. Hotel is near Tram line and accessible to ride sharing into nearby city. Walking distance to nearby shopping precincts.
Stayed in December 2023
Reviewed: 14 December 2023
Gabriella
AustraliaThe hotel wasn’t that close to the city. Would be great if there was some kind of shuttle service offering for an extra price that guests can use to and from a point in the city
For the price we paid the hotel room it was great. It felt quite luxurious and looked so clean and modern. The staff were very lovely and the breakfast was great and only $26 which is what you would pay if you went to a cafe for a full breakfast.
Stayed in December 2023
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