424-458 Hoxton Park Road, 2171 Liverpool, Australia
#3 of 20 hotels in Liverpool
Guests' ChoiceBased on 2385 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.1
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Taylor-lee
AustraliaDid not like the metal parts on the stairs in the penthouse felt like I had to go down the stairs sideways. Male on night shift when I checked out was not a happy Chappy not friendly
Loved the entertainment for the kids and the penthouse.
Stayed in April 2024
Reviewed: 25 April 2024
Daniel
AustraliaNo EV charger
Playground at LCC club and I’ve skating ring
Stayed in April 2024
Reviewed: 22 April 2024
Irene
AustraliaThere’s nothing to complain about
I loved everything about the place it was beautiful and clean and friendly
Stayed in April 2024
Reviewed: 22 April 2024
Gavin
AustraliaThe leaking bathroom basin and how the water goes over the bathroom floor after a shower
The very comfortable bed and quite room
Stayed in April 2024
Reviewed: 22 April 2024
Nicole
AustraliaNothing
Clean, welcoming, with great facilities.
Stayed in April 2024
Reviewed: 22 April 2024
Steve
AustraliaThere was plenty to do there. Such a big venue
Stayed in April 2024
Reviewed: 21 April 2024
Joanne
AustraliaBig clean rooms. Easy to get to. We had a small problem with the tv remote, and the staff fixed it for us straight away. The bathroom was a great size and also very clean. Added bonus of being able to walk straight into the club next door.
Stayed in April 2024
Reviewed: 21 April 2024
Geradine
AustraliaAll was good
Convenient clean comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Eric
AustraliaThe ambience of the room
Stayed in April 2024
Reviewed: 13 April 2024
David
AustraliaThe place had everything you could need. Very comfortable.
Stayed in March 2024
Reviewed: 11 April 2024
Reachel
AustraliaNil
Very friendly staff, so helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Mum
AustraliaSpacious comfortable rooms
Stayed in April 2024
Reviewed: 8 April 2024
Bashar
AustraliaIt was overall clean and a nice place to stay in for a few nights
Stayed in April 2024
Reviewed: 8 April 2024
Darren
AustraliaTHE FRONT OFFICE STAFF WERE EXCEPTIONAL
Stayed in April 2024
Reviewed: 7 April 2024
Linda
AustraliaWe like everything about the Mercure
Stayed in March 2024
Reviewed: 6 April 2024
Jacqueline
AustraliaGreat location, very nice room.
Stayed in April 2024
Reviewed: 5 April 2024
My
AustraliaWould like the bathtub more cleaner
Love to stay. Welcome staff, nice room Will come back to stay again in the future
Stayed in April 2024
Reviewed: 4 April 2024
Anthony
AustraliaLow water pressure and power saver fridge that doesn’t get very cold. If these issues were resolved would have been 10/10
Clean and comfortable with a nice buffet breakfast. As the breakfast is within the club you do have to sign in with your ID to eat breakfast.
Stayed in March 2024
Reviewed: 2 April 2024
Louise
AustraliaLoved the actual hotel, just thought was a little further out then expected, but will definitely stay again
Staff very friendly and helpful.. Very clean and tidy Was comfortable
Stayed in April 2024
Reviewed: 28 March 2024
John
AustraliaNothing
Everything and attached to the Liverpool Catholic Club
Stayed in March 2024
Reviewed: 27 March 2024
Jamie
AustraliaEverything was great as usual, the room price is a tad expensive.
The restaurants, the breakfast, the room was clean and a very comfortable bed.
Stayed in March 2024
Reviewed: 26 March 2024
Victoria
AustraliaNo microwave
Everything
Stayed in March 2024
Reviewed: 26 March 2024
Francesco
Australiabreak fast buffe is little bit expensive
comfotable bed and clean
Stayed in March 2024
Reviewed: 26 March 2024
Vivian
AustraliaMore lighting in the rooms would have been even better.
Large, clean rooms, free wifi, plenty of parking, breakfast starts early.
Stayed in February 2024
Le Grau-du-Roi, France
Villeneuve-lʼArchevêque, France
Valencia, Spain
Guatemala, Guatemala
Strand, South Africa
Kaliningrad, Russia
Franschhoek, South Africa
Santos Reyes Nopala, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content