62 Townsville Road, 4850 Ingham, Australia
#5 of 6 hotels in Ingham
Guests' ChoiceBased on 369 hotel reviews
7.5Cleanliness
8.1
Comfort
7.9
Location
8.2
Facilities
7.4
Staff
8.7
Value for money
7.6
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
Karen
AustraliaBig bath - couldn't fill it. Low water pressure and not particularly hot.
It was really quiet.
Stayed in June 2024
Reviewed: 21 June 2024
John
AustraliaOur room was too close to the main highway and was very noisy with traffic so we didn’t get a good night sleep.
Comfy bed
Stayed in June 2024
Reviewed: 12 June 2024
Heather
AustraliaBasic motel, but clean.
Good location in town and walking distance to Coles. Comfy bed.
Stayed in June 2024
Reviewed: 9 June 2024
John
AustraliaThe room deodorant. This is dreadful stuff that clings to everything for hours. We removed the dispenser,put it outside the room and opened the windows and doors for several hours.
This is a very plain establishment but is clean and tidy and everything works.
Stayed in May 2024
Reviewed: 14 May 2024
Maria
AustraliaBathroom was not really nice water went everywhere
Didn’t have any breakfast spoken about? Where was breakfast????
Stayed in May 2024
Reviewed: 12 May 2024
Gary
AustraliaAll goid
N/A
Stayed in May 2024
Reviewed: 7 May 2024
Peter
AustraliaEasy to find
Stayed in May 2024
Reviewed: 6 May 2024
Mrs_noondini
AustraliaMotel complex security lighting came into the room, making it hard to sleep. Maybe some better block out curtains would be good. Also with the windows open we were woken by our neighbours coming home drunk in the middle of the night, but not much the motel can do about them, but something to consider, rooms are close together.
Was exactly what we needed for one night. Simple tranist accom. Parking right out the front of our door, comfortable bed, tv, mini fridge and private clean bathroom. We were happy.
Stayed in March 2024
Reviewed: 1 May 2024
Bryan
AustraliaReception person was pleasant, but did not provide exceptional service. Minor things like not being able to split our bill (3 of us there for work) nor was there a second key available for our use. Perhaps these things are just not an option but would be good to offer. The standard of the room was very basic and could do with some minor renovations. Ultimately we ended up at this motel because others of a similar price bracket but better standard were booked out. In all it was clean, tidy and met our needs, but if you are someone who is expecting exceptional service and a pristine standard I would look elsewhere.
Apartment was clean. Comfortable beds. Good aircon. Serviced what we needed.
Stayed in April 2024
Reviewed: 21 April 2024
Stacie-lee
AustraliaI didn't like where the taps are situated in the bath when using the spa bath. I feel the taps could be better situated towards the outer side of bath.
I liked it was very clean.
Stayed in April 2024
Reviewed: 2 April 2024
Clint
Australiafriendly people
Stayed in March 2024
Reviewed: 28 March 2024
Sarah
AustraliaNeeded firmer pillows but there were spares in the drawer so I doubled up
Convenient location, comfy bed, good air conditioning.
Stayed in March 2024
Reviewed: 28 March 2024
Warren
AustraliaWhile the accommodation is moderate, it was all we would expect for the price.
Stayed in March 2024
Reviewed: 10 March 2024
Gregory
AustraliaThere was no breakfast available, nor other on site dining facilities.
There was no breakfast available, nor other on site dining facilities.
Stayed in March 2024
Reviewed: 23 December 2023
Tan
SingaporeThe property is a bit dated but good cleanliness and fit for purpose.
The staff members are simply wonderful and has gone the extra mile to assist guests who were impacted by the flooding caused by unprecedented torrential rains. Even offered discounts for the extra night for guests stranded in the area.
Stayed in December 2023
Reviewed: 2 November 2023
Andrew
AustraliaLocation was very convenient.
Stayed in November 2023
Reviewed: 27 October 2023
Joan
AustraliaSoiled face washer in bathroom left by previous guest
Excellent position,outstanding meals
Stayed in October 2023
Reviewed: 9 October 2023
Kristy
AustraliaThe facilities are old but clean
Stayed in October 2023
Reviewed: 16 September 2023
Michael
AustraliaGood location, comfortable bed & refreshing shower. Great location for birders, very close to Tyto wetlands.
Stayed in September 2023
Reviewed: 7 September 2023
Sarah
AustraliaStaff were very friendly and rooms were clean
Stayed in September 2023
Reviewed: 6 September 2023
Gayai
AustraliaLove the spa, kids and wife had great time :)
Stayed in September 2023
Reviewed: 5 August 2023
Joanne
AustraliaShower curtain too short which meant floor wet in bathroom after showering
Location was central to my needs
Stayed in July 2023
Reviewed: 3 August 2023
Christopher
AustraliaSpar bath
Stayed in July 2023
Reviewed: 28 July 2023
Helen
AustraliaCramped area for stools at bench. No cutlery except when asked for.
Helpful staff, comfy bed
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content