207 Adelaide Terrace , East Perth, 6000 Perth, Australia
#45 of 95 hotels in Perth
Guests' ChoiceBased on 3037 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.0
Staff
9.0
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 4 May 2024
Nicola
AustraliaNothing
Location, facilities. We were there for a wedding so experienced a range of services. Also good that discount for parking
Stayed in April 2024
Reviewed: 2 May 2024
Crystal
AustraliaNoise from city
Nice room fittings and fixtures
Stayed in April 2024
Reviewed: 29 April 2024
Renton
AustraliaStaff are great, great place to stay & relax
Stayed in February 2024
Reviewed: 29 April 2024
Rajith
AustraliaNeed some snacks and drinks in the fridge/ pantry
Breakfast and the Restaurant staff who were very professional
Stayed in April 2024
Reviewed: 29 April 2024
Anna
AustraliaNo power points for charging phones beside the bed
Breakfast was great
Stayed in April 2024
Reviewed: 26 April 2024
Sveva
AustraliaI was surprised to see small-size bottled toiletries (i.e. body lotion), rather than dispensers, to reduce the amount of plastic used. At the same time, the quality of the toiletries was great, as you would expect from a brand such as Pan Pacific
The room was a good size, a perfect location for our purpose. The bed is very comfortable, good selection of room service, clean and quiet.
Stayed in March 2024
Reviewed: 23 April 2024
Haylee
AustraliaPreapproval of payment did upset my partner as he was expecting the payment to be taken from his account straight away and not on departure and this wasn't discussed when we booked in.
Customer service at the club lounge was exceptional and exceeded our expectations. The food was fresh and delicious and we enjoyed our time from 6-8pm.
Stayed in April 2024
Reviewed: 22 April 2024
Hannah
AustraliaBreakfast was a bit underwhelming
Room and facilities were very clean and updated. Our room was great. The restaurant Uma was sensational.
Stayed in April 2024
Reviewed: 21 April 2024
Samara
AustraliaThe property was still having work done, the noice from this started at 7am on Saturday morning with drilling and banging from hammers. Construction work was happening which caused noise and reduced parking. But no reduction in room rates for the noise inconvenience.
Newly renovated, clean
Stayed in April 2024
Reviewed: 19 April 2024
Geary
AustraliaLovely room, good breakfast.
Stayed in March 2024
Reviewed: 19 April 2024
Juliane
AustraliaChecking in person hard to understand Didn't show us where to find room
View lovely
Stayed in April 2024
Reviewed: 15 April 2024
Tina
AustraliaWork was being done in the building required to be moved to another room (down graded) bed was uncomfortable, still very noisy - affected my PTSD. It felt as though I was pushed out of my hotel during the day when I wanted to rest to get away from the jack hammering, grinding machines, etc. wasn’t relaxing
Staff were excellent, Hotel was lovely, restaurant were good, hotel was situated in a good walking distance to many main attractions. Great views.
Stayed in April 2024
Reviewed: 15 April 2024
Milera
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: 12 April 2024
Emma
United KingdomAfter staying in lots of 5* hotels I found breakfast to be poor. Chef cooked the eggs well but there wasn’t as much choice as other local 5* in Perth. I recently stayed in the Hyatt and the range of breakfast choices was exceptional. Shower was hard to get the right temp to warm was either baking hot or freezing cold. Amazing view but windows were super dirty
Staff are amazing, rooms are clean and nicely Done and bed was super comfy.
Stayed in April 2024
Reviewed: 11 April 2024
Kerry
Australiawe had my daughters wedding and Rachael and the staff were amazing
Stayed in April 2024
Reviewed: 9 April 2024
Nicholas
New Zealandyou need ya card to use elevator
the room and food
Stayed in April 2024
Reviewed: 9 April 2024
Lynne
United KingdomReception very friendly and helpful
Stayed in April 2024
Reviewed: 9 April 2024
Jieun
AustraliaIn the morning very loude I don't know what that sound but cleanners should care of still customer sleeping other room terrible
Good interior and comfortable bedding and Good workers
Stayed in April 2024
Reviewed: 8 April 2024
Mcconnell
AustraliaThe noise of the renovations in the rooms above us and the price of parking.
The room was clean and spacious. The staff were friendly and helpful. Having a cafe and many restaurants at easy access in the Lobby.
Stayed in January 2024
Reviewed: 8 April 2024
Linda
AustraliaGood value for money and the customer service was brilliant
Stayed in April 2024
Reviewed: 7 April 2024
Alhasan
IraqNothing to mention
Clean and well kempt / Great location near CBD
Stayed in April 2024
Reviewed: 5 April 2024
Liliana
AustraliaThis is old building hotel The bathroom was dirty and moulded in some parts of the bathroom However we got an upgrade to a suiteroom which is better
Stayed in April 2024
Reviewed: 4 April 2024
Tab
AustraliaRenovating/building noise before 7am Room was nice but musty smell. Update didn’t match into existing decor Lack of power points/broken power points Double adapter that didn’t work, fell out of plug, very old During power outage, no directions given/notification to guests etc. soap holder bent so soap fell off constantly
Location Good size rooms Liked choice of pillows Breakfast options were good but opened late for my appointment time
Stayed in March 2024
Reviewed: 2 April 2024
Muhamed
SingaporeNo complaints
The hotel was located in the city center. We also got an upgrade
Stayed in April 2024
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