251-253 Koroit Street, 3280 Warrnambool, Australia
#76 of 82 hotels in Warrnambool
Guests' ChoiceBased on 1068 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
6.8
Staff
7.2
Value for money
7.4
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2024
Denise
AustraliaTiled floors
Quite to sleep
Stayed in September 2024
Reviewed: 9 September 2024
Lisa
AustraliaThe place needs updating, it doesn’t look like the photos at all. Our toilet was taped together at the back, the beds were hard and uncomfortable. There was no sheets for the sofa bed and the only blanket in the cupboard smelt like pee, it was gross. Didn’t even see a staff member. I arrived, reception was closed, I tried to ring to see how we get in but no one answered then I received a text seconds later telling me room was open, key inside. Covid protocols are over, need to return to room cleaning overnight and replacing towels etc and actually greeting people
The location was perfect for where we needed
Stayed in September 2024
Reviewed: 8 September 2024
Denise
AustraliaHeating stopped working
Good location. Comfortable.
Stayed in September 2024
Reviewed: 7 September 2024
Melanie
AustraliaWhile all our needs were met, the place would benefit from a facelift (carpets are stained, the heater was noisy)
Good, central yet quiet location and large room
Stayed in June 2024
Reviewed: 20 August 2024
Chenxue
AustraliaThe rooms are really cold, there was a heater but only in living room. facilities is a bit outdated.
Good location, price is cheap, staff really friendly and flexible.
Stayed in July 2024
Reviewed: 19 August 2024
Christine
AustraliaText message for property access would have been good as there is no one at reception and you have to phone them.
Older style, but comfortable. Great location.
Stayed in August 2024
Reviewed: 18 August 2024
Christopher
AustraliaGreat location. Close to where we needed to be. Comfortable bed.
Stayed in August 2024
Reviewed: 17 August 2024
Pamela
AustraliaThe sofa/couch cushions had lost a lot of stuffing. The shower was hot & spacious but water pressure was very low. There were no staff on site. You had to telephone someone if you had a query. The air conditioning / heating worked well but was noisy.
Room was very spacious and light, with big windows on 2 walls. And the windows could be opened!! Soundproofing of rooms was very good. A neighbouring property had a loud party going at night but once our door was closed, we couldn't hear it. There was a proper table & chairs to sit and eat at and lots of bench space plus lots of power points.
Stayed in August 2024
Reviewed: 5 August 2024
Donna
AustraliaShower difficult to maintain constant temperature & bad odour in cupboard under sink.
Location
Stayed in August 2024
Reviewed: 4 August 2024
Michaelant
AustraliaThe room was old and tired. Poor water pressure. It also needed a really good clean. Spiderwebs in the corners, Holes in the walls. Foods stains on the bed side tables. Stained carpet.
The room was large and the motel well located.
Stayed in August 2024
Reviewed: 24 July 2024
Mcdonald
AustraliaClear owners don't really care. Cracks, Broken things, fly-wire screens, fan not working in bathroom. It did the job. Beds quite hard.
Close to town. Staff friendly and responsive. Passable. You can walk from train station.
Stayed in July 2024
Reviewed: 24 July 2024
Heather
AustraliaThe bed was the worst bed we ever slept in. Really Really hard. Spoilt our stay. It was our only complaint.
Clean Spacious. Good heating. Deep Spa bath. Cable TV. Excellent Location.
Stayed in July 2024
Reviewed: 21 July 2024
Bianca
AustraliaHot water pressure absolutely sucked omg worst shower ever... also bed was hard but that personal preference lol also weird the lounge had no TV but bedroom did
I liked it had 2 separate rooms, easy key retrieval. Plenty of room
Stayed in July 2024
Reviewed: 10 July 2024
Wayne
Australiapoor wi-fi - gets worse every time i stay here
location
Stayed in July 2024
Reviewed: 23 June 2024
William
AustraliaOnly two small milk portions,
Great location, room clean and larger size, bed was firm , Microwave. kettle,
Stayed in June 2024
Reviewed: 20 June 2024
Nitesh
AustraliaFeels very old and needs an upgrade.
Courteous staff and good location.
Stayed in June 2024
Reviewed: 6 June 2024
Andrew
AustraliaLocation & Price
Location
Stayed in June 2024
Reviewed: 4 June 2024
Tashi
AustraliaMotel has no curtesy to return lost property.
Stayed in May 2024
Reviewed: 30 May 2024
Sujatha
AustraliaHeating !! It was very poor.
Spaciousness
Stayed in May 2024
Reviewed: 24 May 2024
Leigh
AustraliaIt was all good
Great location walking distance to shopping and restaurants
Stayed in April 2024
Reviewed: 20 May 2024
M
AustraliaBath tub no plug, the hot water service very slow
Location close to shops
Stayed in May 2024
Reviewed: 15 May 2024
Patrick
Australiathese apartments are big. The bedroom can sleep three. There is a separate lounge and kitchen area and large bathroom. Located 5 minutes walk from the town centre. i have stayed here before and will do so again.
Stayed in March 2024
Reviewed: 9 May 2024
Oliver
AustraliaMy young daughter and I had a pleasant rest before we headed off to see a show. I booked because Redwood was budget friendly and.walkiing distance to the theatre and food. Staff were welcoming and friendly. I would visit again.
Stayed in May 2024
Reviewed: 6 May 2024
Sandra
AustraliaA few items - t-towels, bathmat, dishcloth - were missing on arrival but soon rectified. It was quite messy outside and could do with a bit of TLC, such as fixing flyscreens, sweeping leaves and litter away, painting the woodwork.
The room was very tidy, clean and spacious, the location was great, being walking distance to shops and cafes, lovely churches nearby, and felt very safe, with a police station down the road!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content