16 Franklin Street, 7025 Richmond, Australia
#3 of 6 B&Bs and Inns in Richmond
Guests' ChoiceBased on 116 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.8
Facilities
9.7
Staff
9.9
Value for money
9.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2024
Neil
New ZealandThe only thing I didn't like was the green light in the Smoke alarm, right above the bed which shone all night, it was quite disturbing, and disrupting my sleep. otherwise everything was great.
we provided our own breakfast, there was milk in the fridge, which was great when travelling. Everything else was there that we needed for our 4 night stay.
Stayed in March 2024
Reviewed: 9 March 2024
Jenny
AustraliaNo complaints
Wonderful place to stay, neat and tidy, cosy, cute little town. Sad to leave
Stayed in March 2024
Reviewed: 7 March 2024
Lynda
AustraliaComfortable and clean. Location good. Host very accommodating.
Stayed in March 2024
Reviewed: 4 March 2024
David
AustraliaNicely appointed- close to all facilities- host was very friendly
Stayed in March 2024
Reviewed: 17 February 2024
Anne
AustraliaThe accomodation was very comfortable , quiet and within easy walking distance of Richmond.
N/a
Stayed in January 2024
Reviewed: 13 February 2024
Keith
AustraliaVery well appointed, off street parking, clean, cosy and a1 minute walk to town. Lovely owner, very friendly and helpful.
Stayed in February 2024
Reviewed: 9 February 2024
Fiona
AustraliaVery comfortable and well equipped property. Easy walk to shops, very welcoming and hospitable hosts.
Stayed in December 2023
Reviewed: 8 February 2024
Anne
AustraliaCozy , cute and spotless but spacious . Close to town and stocked well . Helpful owner . Quiet
Stayed in February 2024
Reviewed: 14 January 2024
Sue
New ZealandWiFi slow or hard to connect
Quiet, good location, good amenities, clean
Stayed in January 2024
Reviewed: 29 December 2023
Grahame
AustraliaNothing
The good communication and friendliness by the owner The cleanliness Convenience of the location The gardens
Stayed in December 2023
Reviewed: 15 December 2023
Donna
AustraliaLocation Excellent parking Quiet
Stayed in November 2023
Reviewed: 26 November 2023
Andrew
AustraliaThe only thing being on a Saturday if you didn’t book into the Richmond Arms for dinner there was really no where else to dine out locally. Unfortunately for us the Hotel was booked out.
Richmond barracks was a short stroll to the main street. Everything you needed was there, craft shops, IGA and eateries
Stayed in November 2023
Reviewed: 13 November 2023
Wendy
Australianothing whatsoever
Loved Lady Esther Cottage - her charm and ambience. Quality linen and everything you could possibly want - thanks Simone for sharing her with us and yes Ross bakery does have the best vanilla slices 😊
Stayed in November 2023
Reviewed: 6 November 2023
Amanda
AustraliaEverything was amazing. Our host was exceptional. Thank you
Stayed in November 2023
Reviewed: 29 October 2023
Alison
AustraliaA fantastic part of history with modern conveniences. Fantastic location. Welcoming staff.
Stayed in October 2023
Reviewed: 28 October 2023
Valerie
AustraliaComfortable. Good location. All around great.
Stayed in October 2023
Reviewed: 28 October 2023
David
AustraliaNil
Convenient location, quiet site, caring staff.
Stayed in October 2023
Reviewed: 25 October 2023
Peter
AustraliaClean, comfortable and very friendly host.
Stayed in October 2023
Reviewed: 21 October 2023
Gerald
New ZealandWe liked it all.
Lovely host greeted us. Telling us all we need to know. Really nice accommodation warm and comfortable. Amazing value for money.
Stayed in October 2023
Reviewed: 13 October 2023
Michael
AustraliaNothing it was great.
Simone was lovely and accommodating. The Lady Esther is a beautiful little cottage.
Stayed in October 2023
Reviewed: 8 October 2023
Sophie
AustraliaEverything,
Stayed in October 2023
Reviewed: 21 September 2023
Cheryl
AustraliaEverything was lovely
Hosts were exceptional, friendly and very helpful
Stayed in September 2023
Reviewed: 3 August 2023
Carol
AustraliaNothing
A beautiful cottage in a quiet street close to all the Richmond sites. Clean and comfortable with all you need for self catering.
Stayed in August 2023
Reviewed: 7 March 2023
Carole
AustraliaSimone greeted us on arrival and checked if we needed anything during our stay. The accommodation was very comfortable with all necessities provided. The location was great - walking distance to everything in Richmond. We liked sitting at the outside table for meals and evening drink.
Stayed in March 2023
Nonnenhorn, Germany
Marbella, Spain
Saariselka, Finland
Lassi, Greece
Istanbul, Turkey
Umag, Croatia
Kovalam, India
Aðaldalur, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content