271 Hanlon Parade, 3305 Portland, Australia
#5 of 36 hotels in Portland
Guests' ChoiceBased on 605 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.4
Value for money
9.3
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Helen
AustraliaSuited our needs. Close to town, great view, kitchen contained practically everything you needed & as we also needed to get washing done it was perfect having access to a washing machine.
Stayed in April 2024
Reviewed: 24 April 2024
Michael
South AfricaNothing
Lovely setting
Stayed in April 2024
Reviewed: 23 April 2024
Sue
AustraliaClean and very comfortable. Great bed. Kitchen well stocked.
Stayed in April 2024
Reviewed: 22 April 2024
Pauline
AustraliaWe know it's no fault of the owners, but the dog from next door barks at night!!
Spacious and over looked the ocean.
Stayed in April 2024
Reviewed: 21 April 2024
Rebecca
AustraliaBack door lock had to be shimmied for a bit to work but other than that everything was great!
Close to town, the bed was comfy and the room spacious and clean. The view was beautiful of the ocean. 100% recommend.
Stayed in April 2024
Reviewed: 20 April 2024
Karen
AustraliaNeeded a set of wine glasses
Spa and the view
Stayed in April 2024
Reviewed: 18 April 2024
Ross
AustraliaVery comfortable and well appointed unit. Scenic location with cliff top park and walk immediately opposite. Very easy access with onsite parking.
Stayed in April 2024
Reviewed: 16 April 2024
Robert
AustraliaA foot on the bed was close to falling off. Needs repair.
Room was well appointed. A little dusty.
Stayed in April 2024
Reviewed: 14 April 2024
Weiss
AustraliaA few more wine glasses.
Excellent location and facilities, it was lovely.
Stayed in April 2024
Reviewed: 8 April 2024
Helga
AustraliaAll good!
Very roomy space with great view of ocean, location great, great to have access to washing machine and dryer.
Stayed in April 2024
Reviewed: 31 March 2024
Tanya-paul
AustraliaGreat views
Stayed in March 2024
Reviewed: 30 March 2024
Grant
New ZealandThe hot water in the front bathroom came and went in the evening.
An amazing apartment with everything you could want in a great location. Incredible value. Two beautiful bedrooms, huge kitchen with spotless 900m oven. Great deck with shelter and electric barbecue.
Stayed in March 2024
Reviewed: 30 March 2024
Vincent
BelgiumIndeed the road passes there so you do have some trafic noise (hence the 9 instead of 10/10).
The view is amazing. The appartment is super clean. The spa bath is big and fills up pretty fast. Sustainable containers for toiletries. Matrass excellent. A special effort is made for the lights in the appartment. The kitchenware is complete and extensive. Brilliant place to stay.
Stayed in March 2024
Reviewed: 22 March 2024
Elizabeth
AustraliaHad to carry our esky and bags upstairs
Well equipped and comfortable
Stayed in March 2024
Reviewed: 21 March 2024
Wei
AustraliaProfessional & comfortable.
Stayed in March 2024
Reviewed: 20 March 2024
Rachel
United KingdomThe apartment has everything and space we need if not more. It was immaculately clean, comfortable and well provided for. Thoughtful owners 👍
Stayed in March 2024
Reviewed: 14 March 2024
Peter
AustraliaNot much could have been better !
Good location, excellent facilities and space.
Stayed in March 2024
Reviewed: 13 March 2024
Sandra
CanadaNothing - everything was perfect
Everything! A beautiful spot to stay while driving the Great Ocean Road. Wished we could have stayed more than 1 night. Highly recommend!
Stayed in March 2024
Reviewed: 11 March 2024
Sundari
AustraliaNothing
Entire house
Stayed in March 2024
Reviewed: 10 March 2024
Julie-anne
AustraliaNothing
Great room, comfy, has everything we needed. We could even eat in, because it has all the appliances we needed. We could even wash our clothes. Great view from room. Went for a walk, beach not faraway. Close to everything. Will stay again
Stayed in February 2024
Reviewed: 5 March 2024
Graeme
AustraliaOn outskirts of town, can't really walk to the main street. Stairs narrow to get a suitcase up
Ocean view, real coffee, eco friendly toiletries, balcony, soft chairs, modern style
Stayed in March 2024
Reviewed: 1 March 2024
Begovic
AustraliaEverything
Stayed in February 2024
Reviewed: 28 February 2024
Connie
AustraliaGreat spacious apartment for two people. Very clean smell throughout & self contained kitchenette if needed. Just a short walk from the town but the views are extremely beautiful!
Stayed in February 2024
Reviewed: 28 February 2024
Jane
AustraliaGreat location, view of the ocean and spacious clean accommodation with a balcony, good kitchen and spa bath
Stayed in February 2024
Oroville, USA
Alpbach, Austria
Manila, Philippines
Valencia, Spain
Recife, Brazil
Yogyakarta, Indonesia
Zielona Góra, Poland
Spring Lake, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content