Apartment had everything we needed. The pool and gym were an added bonus. Short walk over the bridge to get into town. Cleaners were very friendly. We stayed for 2 weeks while waiting to move into our house. Also has a washing machine and dryer.

Stayed in June 2024

Pool was not very “heated” ( it is winter though, kids still wanted to swim!) Cleanliness- coffee machine had still warmish grounds in it when we arrived ( we didn’t use it at all during stay) , loungeroom lightbulb was not working and needed replacement the next day ( which was done happily), lots of dust and debris under the cushions of the lounge, shower leaky, kitchen stocked with free teabags, instant coffee, sugar, mini UHT milks but no salt and pepper, coffee for the beautiful machine that was on the bench. Some directions for local supermarket or nearby grocery store or recommend eating spots, (which I could google) but that would have been helpful.

Beautiful views. Lovely balcony. Sunny outlook. Nice. Lucky to get a free upgrade from 2 bedroom to a 3 bedroom at short notice due to change of plans on our side. Good security. Helpful and responsive management.

Stayed in June 2024

Interior a little bit dated

Location, Aircon, facilities

Stayed in May 2024

It would be a big help to guests if the apartment owners provided a folder with some information on the area and the facilities nearby, ie supermarket, grog shop. When we arrived on Saturday afternoon the office was closed till Monday, they did provide an after hours phone number.

We stayed Apartment 42 which was one bedroom, it was spacious with glass doors opening to a good size balcony area. Bed was comfortable and the bathroom/ laundry suited our needs. Kitchen/dining were reasonably equipped considering some guests think it is ok to pinch anything of quality. Being over 70 years did not deter us from walking down and back to Dockside Wharf to catch the KittyCat, a fabulous free ferry service to South Wharf and North Quay. It is a hilly area. We enjoyed our three night stay.

Stayed in May 2024

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The apartments were close to my surgeon's offices. I needed to recovery from major surgery and travel to his surgery for wound dressing. I felt safe, everything I needed was in the apartment, washing, cooking, shower and a lovely balcony to sit and have a cuppa and look at the view of Brisbane. The housekeepers were excellent and provided all that i needed during my stay. The manager, Cindy would text me to arrange housekeeping and to check in on me.

Stayed in May 2024

Carpet

Quietness, spaciousness

Stayed in April 2024

Broken blinds, blown light globes under sink.

Size & floor plan.

Stayed in April 2024

Little further away from cafes than would have liked but not the hotels fault. Washing machine not working. Only 2 small rubbish bags for a 3 night stay for a family.

Easy to access and self check in. Nice spot with leafy trees around. Large appartmebt

Stayed in March 2024

Location, security of building, easy access to public transport, and size of apartment was great!

Stayed in March 2024

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The apartment was much bigger then expected, it had everything we needed to settle in and unwind after a big week. The nice touch of chilled music, aircon and mood lighting on arrival was a great touch to kick off our little getaway.

Stayed in March 2024

The staff didn't answer the phones twice when we called and there was a few cockroaches in the apartment.

Nice view, good layout of the apartment and good location

Stayed in February 2024

Condition of apartment, visible mould and rotting carpet

Convenience and friendly staff

Stayed in January 2024

Carpet near the bathroom was pretty nasty

Excellent communication. Good clean room.

Stayed in December 2023

Room could of been cleaner cooking utensils dirty frypan etc….

Pool gym quietness

Stayed in December 2023

Room was tired. Definitely not as immaculate as the images suggested. Worn carpet. The car parking was ordinary (tight) and the park for our room was up a level and near the lifts for the North Tower yet we were in the South Tower meaning we had to take all our luggage downstairs to the other lift well. Poor set up

Good location. Good amenities. Booking agent very helpful and good instructions for after hours pick up.

Stayed in November 2023

We arrived just before checkin at 2 pm and reception was closed on Saturday. We had not been given advise about this and no one answered the after hours bell. I made a frantic call to their after hours number and left a message. I was called back after about 5 minutes and given instructions for opening safe with key and getting into car park. We did get an email with these instructions through booking.com but it was after 2 pm. There’s is only one key and fob given and I knew this with previous reviews but it really does make it hard. The apartment still had dirty cups and a fry pan put back in cupboard. We also found coffee dried and left in coffee maker. We didn’t use this but cleaned it just the same. There were 2 light switches that set off the trip metre that we couldn’t use. I’m presuming they knew about this because it was off when we got there. We also couldn’t lock the back glass door. This wasn’t locked when we arrived. My husband readjusted the lock for us to be able to make the place secure. Also if your in number 11, there is only a 1 on the door, we found the other numeral in the draw. This was possibly the reason why it failed the fire safe audit.

The apartment had plenty of room. Free wifi free parking. Easy access in And out of underground parking. Lots of seating even a day bed on the balcony. The pool was a lovely with a good temperature.

Stayed in October 2023

Only 1 key given which is a bit annoying if one person is leaving. Rooms werent the cleanest and only a garbage bag in the bin no extras/spares.

Great location, spacious apartment nice pool area, friendly staff. One of the shower heads was broken and a blind but after communicating this with staff both issues were promptly fixed

Stayed in October 2023

Great apartment with everything we needed. Amazing view too!

Stayed in August 2023

Only one key was provided and it is required to access the lift/building. This was limiting in how we could travel as if one person left the other had to stay until they returned or go and return at the same time which was a minor inconvenience that could be avoided by providing 2 keys.

Excellent location with easy access and parking. The rooms are a large and roomy with terrific city/River views. Very well fitted out with modern large screen appliances

Stayed in July 2023

A light fitting fell from the ceiling on me while I was in bed. The unit was old and tired looking.

Great location. Walk to Story bridge. Great size.

Stayed in May 2024

The room wasn’t clean, smelled like bleach and humidity the whole time. It looked very average but has so much potential if it was well taking care of.

Michelle (staff member/ manager) was super lovely and helpful! She made our stay better.

Stayed in April 2024

The customer service I received was very poor. I booked 4 beds in a 3 bedroom apartment. I asked for 1 rolleraway bed. I checked confirmation with staff the day before my arrival of how many car parks were available for me. Staff confirmed we had two available carpark for my booking. Staff also confirmed we had no role away bed available, and there was 4 beds in the apartment When I arrived at the apartment. I had been given 1 car park. I was given 3 beds in a 3 bedroom apartment. Later that evening, I was giving a role away bed. When i first brought up my concerns with the staff in control, i received very poor customer service. Staff said they was nothing they could do for me. I was so disappointed with their services, especially since I didn't receive what I paid for.

The apartment and location good

Stayed in March 2024

Was a little grubby, marks on the settee and one of the blinds was broken

Handy location for visiting family

Stayed in March 2024

.The lighting in the main part of the apartment was appalling. Both main light fixtures had missing light bulbs and the lighting over the kitchen benches was non existent. .Instructions for the dishwasher were not clearly visible. .The ironing board was totally useless as the cover was nothing better than a rag and fell off as soon as the board was pulled out of the cupboard. .The lounge was terrible as the fabric on the base was ripped so no longer supported as it was supposed to.

Stayed in February 2024