The only downfall to this beautiful and relaxing resort, was the late night music blasting from the nearby town. We thought there was a club right behind the resort because the bass at the night was so loud and annoying, but the property manager informed us in was from the nearby town where the local residents like to party late on weekends (until 2 or 3 in the morning). However, this happened 3 of the 4 nights we were there. If you’re extremely sensitive to noise like my partner is, take some good quality ear plugs! Whilst this really bothered us, it wasn’t quite enough to detract from all the things we loved about the resort.

Firstly, the location is stunning. As you arrive via the boat, you are immediately greeted by staff with a glass of fresh juice, and get to take in the beautiful property. You truly feel removed from society and like you’re at the edge of the world. Overall, we had an amazing experience. The staff are incredibly friendly and helpful, and go out of their way for you. The staff were definitely a large factor to why we had such a great time here! The rooms were very clean and well maintained, and so is the property. There was only about 20 rooms, so it never felt crowded by guests, and there was truly very little to do but unwind and relax. It was exactly the vacation we were looking for. Whilst we had an incredibly lovely time, there are some considerations that i didn’t really see in too many reviews. They didn’t bother us, but worth noting: - all meals are included. Breakfast is buffet from 7-9, and lunch (12-2) and dinner (7-9) are a la carte. The meals are not groundbreaking, but they are tasty and fresh. If you are vegetarian/vegan, there were limited to no options i could see. You get complimentary water, soda and juice with your meals. - alcohol needs to be purchased, which was fine for us. The bartender inside the pool bar made a great pina colada! Also, other drinks like extra water need to be purchased throughout your stay. - the hotel opens up to ‘day trippers’ from 10-3 every day. There is usually about 50 of them, they are not really allowed on most of the property and have a seperate place to eat. However, you do share the beach with them (though hotel guests get first pick of lounges). For the most part, they did not impact our stay much, and if we got overwhelmed by people , we just moved to the pool area. - not many of the staff spoke English, and we didn’t speak much Spanish. Even so, communication was almost never an issue. We smiled, nodded, pointed and ultimately communicated with one another.

Stayed in April 2024

We had a great stay on the island, everything was perfect. Our room was really nice and clean. When we were there, the beach and pools were not overcrowded at all. All of the staff were super friendly and helpful. Two of us were vegetarians and the chef created us new delicious options everyday. The Spa services were high quality, good value for money, with a cute, tropical vibe. Overall we had an amazing experience.

Stayed in April 2024

Drinks and add-ons expensive, and some meals were mediocre. I expected more given the cost. Also, timing of excursions made it difficult to participate during a one night stay (ie. Only possible if staying two nights!) had to pay extra to fit in snorkelling. No snorkelling from island, needs a boat trip.

Beautiful location, outdoor setting and modern rooms. Constant up keep and lovely staff.

Stayed in March 2024

On Friday night, there was a very loud party that made it impossible to sleep until it ended around 3 AM. Our room unfortunately had multiple issues during our 3-night stay. The air conditioning was barely working on the first day, but thankfully this was resolved quickly. Then later the toilet stopped flushing, and even after getting fixed, the issue has recurred. Finally, on our last day the shower stopped working, and that took most of the day to resolve. Note that the hotel is a resort hotel: it's not really possible to walk around, or explore anything other than by booking a boat tour. The hotel itself is a 1-hour boat trip from Cartagena.

Beautiful place, but the highlights are without question the beach and the swimming pool. Both of these are large, with a lot of comfortable sunbeds available. The swimming pool was very large, and has a bar in the middle with good cocktails. There is one restaurant on site. Out of the included meals (breakfast, lunch, and dinner), breakfast was the weakest, with rather few options. We were very happy with both lunch and dinner: there are a few options, but they were all very delicious, and a decent portion at that. Amazing fruit juices with each meal!

Stayed in March 2024

The long wait in each lunch and dinner. Could be better to have more staff or buffet option

Staff services, very friendly, kind and concern about kids requeriments

Stayed in February 2024

The room was dimly lit but air conditioning worked well!

Amazing location - beautiful beach and water!

Stayed in March 2024

Let’s say that for tourists reaching Baru’ by car can be shocking, the city itself and the locals trying to stop the car for asking for money and the deep poverty of the village. Probably resorts that are located in the area should invest more money in the society around them and support more the village. This is more about the location, not the property.

Personnel was very welcoming, I asked to change a table because I wanted a better location for the honeymoon and they not only changed me the table, but prepared a dessert for us with “Felicitationes” this was a very nice surprise.

Stayed in March 2024

We love everything

Everything. the staff were very friendly, the food was delicious, the resort was very clean. It was paradise at its best!!

Stayed in February 2024

No complaints about anything.

We had a fantastic time. All the staff was very pleasant and helpful and went out of their way to accommodate any request. We really enjoyed the boat ride from Cartagena to the hotel as well. On the way back we had to leave earlier than the scheduled boat ride, and the hotel arranged land transportation. It was a smooth trip back to the airport. There was an extra fee, but it was great to have that option. The snorkeling tour we booked through the hotel was excellent. Food was tasty and diverse. The property is at a peaceful location. Beach is peaceful and quiet with a lot of beds and umbrellas. Overall, it was a good value for the money.

Stayed in February 2024

The beach could’ve been bigger but that’s not down to the hotel. Also more vegetarian options would’ve been good. But the hotel were extremely accommodating

Beautiful rooms and ours had a great view. A large swimming pool and great service.

Stayed in February 2024

The staff was friendly and helpful. John at the front desk was exceptional. We had an issue with the airport in Cartagena, and he helped us clear it up. The food was fresh and tasty. Our accommodations were comfortable.

Stayed in January 2024

All the staff were very welcoming, it was paradise!

Stayed in January 2024

The beach area got extremely busy with day pass holders, would have liked to be warned to get to the beach before them, in order to get a spot.

Beautiful setting, pool was lovely, dining area also very nice, set on the ocean. Staff were very pleasant and our room was super comfortable. In fact, the shower was amazing!

Stayed in January 2024

So much

Stayed in December 2023

I like everything

It is a beautiful place, great location, beach. The actual place better than on the pictures

Stayed in January 2024

Unpleasant smell at the beach.

Massages, meals, jacuzzi, pool.

Stayed in January 2024

There is overall a sense of luxury though it’s not true luxury and the overall sense was that the value for money isn’t truly amazing. - The pool was extremely salty, would have been nice to get some unsalted water - We paid for ocean view and received pool view (bottom floor), nothing could be done. - The restaurant overall was okay though the level isn’t crazy high, don’t expect high end food and you will be fine

Overall we really enjoyed our stay there. Mostly due to the fact that it was low season and we had most of the hotel to ourselves! - The room was beautiful, spacious, very comfortable with a magnificent shower. A delight. - The pool was spacious and nice - The restaurant has an incredible view of the ocean that never gets old - Mostly, the staff was really helpful and welcoming

Stayed in December 2023

Food first and foremost, quietness and the area being very remote. The stuff is extremely kind, respectful and genuine. I wish there was a little more to do at the property but overall was very good.

Stayed in November 2023

the food was excellent.

wow. amazing.

Stayed in November 2023

My wife and I wanted to do one of the many Rosario Islands tours that are offered from Cartagena. They include set itineraries with stops at beaches, a picnic lunch, snorkeling, and tours of the island group. We could not find one that offered the option of drop-off at the Isla del Encanto. The resort offers direct boat service from Cartagena. We sent multiple messages well in advance of our stay, explaining what we were looking for, and we got back an impersonal canned response that described the direct transportation option and didn't answer our questions. We ended up buying a private boat for a high price with a captain that wasn't very knowledgeable about the islands. We arrived earlier than anticipated, at 11 am,, and my wife was having stomach issues. They said the room would be ready at 3 pm, but offered to show us the available upgrades. We checked out the standard room, bungalow, and junior suite and decided to upgrade to the bungalow. They again said ours would be ready at 3, but we could use the pool until then. My wife's stomach got worse, and a little after 2, we asked if the room was ready yet so she could use a private bathroom. They said yes, and proceeded to take us to the exact same bungalow they showed us 3 hours earlier, which was obviously ready when we got there. In my extensive experience, hotels let you check in early if the room is ready, and it was particularly aggravating that this happened with my wife's stomach bug, but also because I like to get out of the heat and sun during the middle hours of the day. I was a little surprised the front desk staff basically only speak Spanish. I can speak Spanish, but most of the other guests we encountered could not. I had to translate for several people, including a lady whose daughter was experiencing a medical issue.

We had a wonderful stay at this absolutely gorgeous, five-star Island Resort. Staff are warm, friendly, and personable. The food is delicious. The pools are pristine, clean, and well-designed. The room was quaint but also well-sized and comfortable. We did not partake in many of the offered trips and activities due to only being there one night, but we did do the sunset/plankton boat trip, and it was fantastic. It was beautiful and serene, with a fun trip through the mangrove-lined canal between the resort island and the island of Baru, followed by docking on a private serene beach for sunset, followed by a dip in a lagoon filled with bioluminescent plankton, returning to the resort in time for dinner.

Stayed in November 2023

The food was overall good but desserts not so much. Maybe should consider also having fresh fruit as an option since it is excellent. Other activities and tours quite expensive. For snorkeling search for the snorkeling cabin which offers much cheaper options than the activities one

The hotel seems recent, everything in the rooms looked new and very clean. Occitane amenities 😊 Separate areas for guests and people on day tours made the whole stay much more enjoyable. SUP and kayaking at no added cost

Stayed in October 2023

The hotel and pool area were stunning. I loved the shower, it’s nice to have a small beach that you can access and the food portions were lovely, and huge!

Stayed in September 2023

I loved the beach and the cleanliness of it. Loved the food and the portions were done just perfect. The crew was amazing and very attentive, the pool bar staff was great and the room was comfortable, the AC worked good and the bathroom was spatious and clean. Overall, it was a great experience

Stayed in September 2023

Food could be hit or miss if you ventured away from the seafood (rather don't, however we did get decent tempura California rolls one evening), wine was crazy expensive, an Argentine wine that is priced at £15 in a UK supermarket, cost me +£70, probably should have been closer to £45. Didn't like that there were still people trying to flog their tat at the private beach. Jetski rides passing by and trying to sell you rides really ruin the calm peaceful ambience with their diesel fumes.

Excellent resort, superb beach and location, felt really relaxed, mostly really good food.

Stayed in September 2023