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Reviews of Hotel An der Philharmonie This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Große Neugasse 36 - 38, Altstadt-Nord, 50667 Cologne, Germany

#73 of 239 hotels in Cologne

Guests' Choice

Review score

Based on 196 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    8.6

100% verified reviews

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Showing 76 – 100

  • Reviewed: 18 December 2023

    10
    We had a delightful and comfortable stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location- central to historical area. Breakfast delicious. Room very comfortable and met our needs. Good at the details. Staff helpful and friendly.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    5.0
    Not value for money.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very tired, lots of repairs outstanding. Some dangerous examples were the internal stair rails very loose and electrical sockets in the rooms popping out of the walls.

    Friendly and helpful staff, clean.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    4.0
    Noisy room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy, expensive, some reception staff not friendly

    Pleasant rooms, central location

    Stayed in December 2023

  • Reviewed: 26 November 2023

    1.0
    Staff incompetent and rude
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very poorly isolated for sound and the place is next to a bar that had karaoke party until 2am. It was more than just downtown street noise, is full blown party so we couldn't get any sleeps. The staff was extremely rude when we asked for a refund during the night and the next morning again and kept speaking with us in German knowing we only speak English. Probably the worst experience in my 13 years of booking with Booking.

    The place was clean.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Greatest!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Centrally located and a pristine condition.

    I had a wonderful time at this hotel because everything was just so right and excellent!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    10
    Quality Hotel because of kind and intelligent people who works there.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Quality Hotel, beyond beautiful🦋 place because of awesome, intelligent, caring and kind people who works there. It's an unforgettable place that becomes like a home for my ever Cologne visit. ✨

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Great
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the best hotel in Köln

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning, had to keep windows open and street is very noisy (karaoke bar).

    Great location and breakfast.

    Stayed in August 2023

  • Reviewed: 12 July 2023

    10
    Fantastic, helpful staff & ideal riverside location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The staff were so friendly and accommodating. We were able to check in early as our room happened to be ready. The 24-hour desk was great. The room itself was lovely - really comfortable bed and beautiful bathroom that felt quite new. Everything was spotlessly clean. And the location is ideal, right next to the river which is flanked by dozens of restaurants and bars. Couldn't have been better. We'll be back again next year.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was noise on the street. No aircondition, no net on the window. The bed was very small and high I was afraid of falling. I wanted to check out after the first night. The desk employee said I had to pay the three night booked. I told I won't pay since I'm not staying other than the night I had spent. She sait she will call the police abd she was shouting.

    The location was good very close to the river and lany attraction, restaurants, cafés, theatre...

    Stayed in June 2023

  • Reviewed: 2 July 2023

    1.0
    My worst hotel experience. I checked out one day early.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No AC Very weak internet Too small rooms

    Location

    Stayed in July 2023

  • Reviewed: 2 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was extremely noisy, I hear so loud music in room probably from bar below

    Location

    Stayed in July 2023

  • Reviewed: 22 June 2023

    10
    Perfect hotel, comfortable stay with helpful staff, near Rhine river and train station
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    non

    It's perfect experience, the staff is very good and friendly, she tried to help with all our needs. We arrived early before check-in time, but we take the night flight was super tired, she helped us making the early check-in and let us have a good rest to recover the energy for all day. Very helpful. The room is clean and comfortable which has everything, location super near to the rhine river. I recommend this hotel.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast sad very good. Helt in the reception was much appriciated.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy until midnight. I could not sleep at all.

    Stayed in June 2023

  • Reviewed: 9 April 2023

    10
    Better than expected
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location. Super friendly staff. Hotel is much nicer in reality than the pictures.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel

    Location. Nice room

    Stayed in March 2023

  • Reviewed: 30 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and good size rooms. Staff was friendly

    Stayed in March 2023

  • Reviewed: 21 March 2023

    10
    Exceptional
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was enough for breakfast

    Stayed in March 2023

  • Reviewed: 19 March 2023

    10
    Perfectly amazing, cannot express with a single word.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    All hotel’s staff was so kind and nice; helped us for everything even for places to visit and at the end guided to find bus station.

    Hotel was so clean, also place was located just in middle of city center. Room was good enough to relax and enjoy. Hotel shaped as a ship so you can hear river flowing in nights. One word , perfect!

    Stayed in March 2023

  • Reviewed: 16 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, all main attractions within walking distance

    Stayed in January 2023

  • Reviewed: 24 December 2022

    10
    We sought a hotel with safe parking within walking distance of Christmas Markets. This was perfect!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Everything was quite right! Everything!

    Location was great to visit the Christmas markets. Staff was superior to accommodate check in and check out. We prepaid for breakfast which was very substantial. We would return to this small hotel!

    Stayed in December 2022

  • Reviewed: 16 December 2022

    10
    Charming hotel in perfect location
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bedrooms were relatively updated, but the hallways need be renovated desperately! The lighting is horrible, very dark with old yellow paint. It gives you a dread as you walk down it that your room is going to be dire. Fortunately, the room was lovely! All the hallways really need is upgraded lighting, some nicer wallpaper and a carpet change.

    Where do I start? This little hotel was so quaint, the staff so friendly, absolutely perfect location for seeing main attractions and just a block away from 4 Christmas markets and the river! Our room was spacious even had a little seating area with a desk which I used when I had to give a presentation for work one of the mornings! The beds comfy, the shower had great pressure, rain shower head and sprayer. The bathroom also had two sockets! (A novelty coming from Ireland!) The breakfast had hot food (eggs, bacon sausage) as well as the usual breads and cereals. Sparkling water on offer was appreciated in the morning after enjoying full days of gluhwein drinking! 😉

    Stayed in December 2022

  • Reviewed: 9 December 2022

    10
    Awesome city center location and cozy stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    We have nothing bad to say.

    The loaction was perfect for visiting all the Christmas markets. The bathroom has huge and very nice. The staff was kind.

    Stayed in December 2022

  • Reviewed: 27 November 2022

    10
    The staff was welcoming and the stay couldn’t have been better. definitely stay again!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The third bed was a bit too firm but not a deal breaker.

    Location was perfect for Christmas markets and Cologne attractions. The view from the room was beautiful and private. The room was clean and cozy with plenty of space for our family.

    Stayed in November 2022

Showing 76 – 100

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