Wilhelmshöher Allee 288, Bad Wilhelmshoehe, 34131 Kassel, Germany
#25 of 54 hotels in Kassel
Guests' ChoiceBased on 61 hotel reviews
7.8Cleanliness
8.5
Comfort
8.2
Location
8.6
Facilities
7.9
Staff
8.9
Value for money
7.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 May 2024
Erica
SwitzerlandSome personnel were not so friendly, most were
Location, clean, large apartment like room
Stayed in April 2024
Reviewed: 2 February 2024
William
United KingdomA newly built hotel, a bit functional but otherwise good. A normal business hotel
Stayed in February 2024
Reviewed: 21 December 2023
Karen
United StatesLoved how it was just down the street from Bergpark! It was an easy team ride to the Christmas Market Square! It was a wonderful stay! Thank you!
Stayed in December 2023
Reviewed: 11 October 2023
John
United KingdomThe WiFi was unreliable. The rooms at the front might be a little noisy in the evening, but not late at night, certainly not enough to put me off going back there.
The staff were friendly and efficient. A very good breakfast.
Stayed in October 2023
Reviewed: 31 July 2023
Rafał
PolandEveryone was very friendly. The sauna was great and the breakfast was delicious.
Stayed in July 2023
Reviewed: 6 July 2023
Alexandra
SwitzerlandThe room was a bit old and even if you are not facing the street but on the inside it can still be very noisy at night since there is a bar
They had desks where you could sit and work
Stayed in July 2023
Reviewed: 28 December 2022
Ranahansa
GermanyI had some special requests regarding my allergies, and Ms. Jennifer Hofer took care of all that with a genuine smile. She was very helpful and friendly. Further, Ms. Lea Sophie Franz took care of my special breakfast needs and took trouble checking on me regularly. The staff was outstanding, and everything else was perfect. I would stay here again without a doubt.
Stayed in December 2022
Reviewed: 16 October 2022
Marc
GermanyLocation is very close to the main long-distance train station of Kassel (Wilhelmshöhe), i.e. just walk from the station. There is direct tram connections to the city center of Kassel, starting in front of the hotel (or in front of the train station, which is one tram stop away). Bed was very good. Friendly staff. Breakfast OK.
Stayed in September 2022
Reviewed: 28 September 2022
Schwarzvogel
AustriaBreakfast could be improved (given the price paid for the room), rooms facing the main street can be very noisy, tea & coffee making set would be nice
Convenient & quiet location, easy access to Kassel city centre by Tram 1, clean & stylish room, excellent breakfast, little nice wellness place for relaxation
Stayed in September 2022
Reviewed: 1 August 2022
Saskia
BelgiumWe had major doubts that housekeeping cleaned our room completely - there was a used COVID self test in the trash from the previous guests and the complementary water bottle was half empty. When we mentioned this at the reception, they upgraded is to a different room without hesitation though.
The staff was very friendly. It's a 5min walk to Kassel Wilhelmshöhe, which is the city's main train station (and not the actual main station, only the suburban railway leaves from there).
Stayed in July 2022
Reviewed: 3 July 2022
Erdmann
Germanyordinary breakfast, rather noisy, nothing special to be honest
rather ordinary, the apartments on the back are the better options
Stayed in July 2022
Reviewed: 30 May 2022
Aileen
AustriaThe lift was broken
Location, spacious room.
Stayed in May 2022
Reviewed: 26 August 2021
A
Czech RepublicWould be good to have the set to make tee/cafe in the room. The parking is not for free.
Clean room and everywhere in the hotel, very good breakfast. The staff acts very fast, no waiting for anything.
Stayed in August 2021
Reviewed: 26 August 2021
Susanne
CanadaThe breakfast could be a bit more diversified
The convenient location and the ticket included in the hotel price means that you can get anywhere very quickly from the hotel. The staff was very friendly and helpful.
Stayed in August 2021
Reviewed: 23 July 2021
Erika
SwitzerlandUnfortunately the mattress was not comfortable:it was too hard, that caused me inconvience.
Friendly staff, very good breakfast and the location of the hotel.
Stayed in July 2021
Reviewed: 14 January 2024
Gunhild
AustriaUncomfortable bed (I could feel the metal springs) 1 day the fruitsalat was already spoiled...
Super friendly stuff, they tried their best to work with what they got. Breakfast was standard, nothing crazy, just average good.
Stayed in January 2024
Reviewed: 12 January 2024
Jochen
United StatesBad WiFi TV didn’t work
Stayed in January 2024
Reviewed: 21 November 2023
Christian
GermanyI didn't like the noise from the main road. I also didn't like that my shower was broken.
I liked the space saving wardrobe in the room. Also I liked that there was parking right in front of the door.
Stayed in November 2023
Reviewed: 4 September 2023
Irene
AustraliaGood variety.
Stayed in September 2023
Reviewed: 23 August 2023
Dianne
United KingdomNo air con or fans in very hot weather
Excellent service friendly staff
Stayed in August 2023
Reviewed: 13 August 2023
Jiao
ChinaThe location is good, it’s near the national park. The employees are very nice!
Stayed in July 2023
Reviewed: 9 October 2022
Adrian
United KingdomNothing
Location 5mins from station and trams
Stayed in September 2022
Reviewed: 5 August 2022
David
United KingdomThe location was excellent, very close to the UNESCO site and centre of town. Very clean and modern room, very comfy bed. Staff very helpful and friendly, especially Jarn at reception and bar. Who made time to talk us whilst very busy managing the reception and the bar. Follow your dreams Jarn, good luck.
Stayed in July 2022
Reviewed: 20 July 2022
Kevin
United Statesit’s was HOT
close to train and tram stops
Stayed in July 2022
Showing 1 – 25
Tokyo, Japan
Sliema, Malta
Cheltenham, UK
Chirpan, Bulgaria
Golden Sands, Bulgaria
Cockermouth, UK
Gdynia, Poland
Jobompiche, Guatemala
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content