The bed is uncomfortable, and the room is dirty with spider webs and dusts everywhere. The bathroom is rundown with lots of molds. It’s quite hard to sleep with the loud people walking in the corridors. :(

The staff are helpful and accommodating, and the sheets and towels seems clean.

Stayed in August 2022

The bad sound insulation. You could very much understand what happend in the rooms next to yours. :-)

The location is grreat. Efficient staff and a feeling of being secure.

Stayed in August 2022

very overpriced for being a hostel.

location, parking, easy to reach, helpful receptionist

Stayed in August 2022

It is located right between many whorehouses. Bathrooms were not quite welcomming.

It was cheap. There was a sink in the room. The beds were clean and so was the room.

Stayed in August 2022

This is truly a hostel you should only book because of the superb location. Other than that, it's not clean (hairs and dirt in the sink, the toilet seat was disgusting even though they put a pamphlet in your room saying everything was 'disinfected'). The shower head was very scaly and the shower itself was tiny and uncomfortable. The room was also very noisy and my balcony door wouldn't close shut so you hear traffic and partying people all night. The balcony also connected to the next room, so you couldn't open the door for fresh air because the people in that room could just walk in. The window didn't open at all. The room was extremely hot when I got back at night. For the same price of a single private room here, I've stayed in much, much better places (also in large cities). Staff at check-in was extremely disinterested and not very friendly. I would not go here again.

Location is absolutely great. The bed was comfortable, and I liked the convenient night lights in the wall. The wifi works great.

Stayed in July 2022

This review has been hidden because it doesn't meet our guidelines.

The staff, the tiny room, the ventilation, the price

The bed and the bathroom

Stayed in July 2022

located in the bar/red light district

nothing - it was very functional

Stayed in July 2022

Bathroom was not maintained. It could be better, if there was a regular check and cleaning every 8 hours...

Reception Staff were good Location was accessible

Stayed in June 2022

The 4th floor is decrepit and just plain dirty. Broken toilets, sink in shared bathroom clogged and full to the brim with disgusting water for the duration of our stay. Sticky floors and walls in the room.

Great location, comfortable beds (for a hostel)

Stayed in June 2022

No elevator for people with luggage upto 2 floors, dirty alleys including bathroom, too loud around and except one receptionist all other receptionists were unfriendly.

Location and bedroom not the bathroom.

Stayed in June 2022

Our room didn‘t have any trash bins and we couldn‘t open the windows which forced us to keep our main door open, so we could get at least a little bit of fresh air. The bathroom light would flash randomly when turned off. The bathroom mirror was full of backsplash from the sink. The bathroom door handle looked like it was about to fall off just by one touch. There was next to no toilet paper.

Easy check in / out, the rooms had everything necessary besides the missing bin.

Stayed in May 2022

It's an old building and it looks like there's not much money invested into it. My towels were really small - only ones for the hair.

The location is great and you can check-in late.

Stayed in May 2022

This review has been hidden because it doesn't meet our guidelines.

Small room, it could be more modern, lack of cups, no elevator, tiny TV screen.

Very good location, room was clean.

Stayed in May 2022

Moldy bathroom

Stayed in May 2022

Building was complicated, our room was facing another building and bed-pillow weren't comfy.During the night, first our sleep was interrupted by someone forcing our door to open and shortly later we have woken up by fire alarm at 2 a.m and had to wait outside for half and hour because of fire. It was scary and too unfortunate for one night.

We had private bathroom for just 40 dkk more and we liked the towels and cleanliness.

Stayed in April 2022

Didn't have brekfast

Stayed in April 2022

The staff is indifferent to visitors and appears after dissatisfaction, unlike the rest of the branches in Hamburg, a big difference

Close to the center

Stayed in March 2022

One staff member is very rude

Room was clean

Stayed in March 2022

A&O staff must think on couples needs vs the groups needs. My girl had to wait outside the room 3 times while I was going up and down to the front desk to switch the "non working" cards. The problem was the door of the room.

The location of A&O is great (Party/Reeperbahn) but the original room the front desk gave us (Eddie) was terrible. A door that did not open with the card, the floor is not straight! it is not leveled!, the room had 2 separated beds and when I moved it to be together with my girl...the floor under the bed was disgusting. After 3 changes of cards to try unsuccessfully to open the door, the front desk person from the next shift switched our room to another which was exactly what we needed.

Stayed in March 2022

shabby halls, weird staircases, seems like a place that’s been mangled together by connecting several buildings in a weird way with no budget. Sketchy and drunk guests, police in the lobby.

central location, clean room, cheap

Stayed in March 2022

very dirty room and bed

good location

Stayed in February 2022

The room wasn't that comfortable and not really that clean, but it wasn't dirty either. However the shower curtain definitely needs to be changed, it was moldy. I forgot my laptop charger under the bed and i called the same day i checked out and i explained exactly where I left it in the room. The room wasn't booked by any other guest or anything but the charger was gone. I am a bit mad about that to be honest, because I asked the staff to look for it and offered to come by the next day to pick it up. But they couldn't find it.

The staff was nice and the location was ok. I wouldn't recommend it in a regular situation. Due to corona restrictions Reeperbahn wasn't that busy and that was good. Otherwise I assume it would have been too loud and too crowded. For the price i paid my stay was fine.

Stayed in February 2022

Bathroom, beds are quite hard. Pillow very very flat. The staff was very rude

Location is great.

Stayed in February 2022