Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. Berlin Federal State B&B and inn reviews
  4. Berlin B&B and inn reviews
  5. Reviews of Hotel-Pension Insor

Reviews of Hotel-Pension Insor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Samariterstraße 15, Friedrichshain-Kreuzberg, 10247 Berlin, Germany

#101 of 113 B&Bs and Inns in Berlin

Guests' Choice

Review score

Based on 64 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.3

  • Location

    8.2

  • Facilities

    6.1

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    7.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    bit cold kettle will be fine at room ... mold in bathroom

    good location, spacy room, great possibility for eat outside, lot of shops

    Stayed in October 2023

  • Reviewed: 5 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Weird smell, very dated rooms, was told it was cash only so had to go looking for a cash machine.Would have been useful if the receptionist could speak more than one language.

    The location was great, the fridge was handy.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The location of the sink in the main room. I thought the price was unreasonably high, but that's probably due to the location, the date... I don't know.

    Sufficient accommodation, wifi, fridge, lighting ... all clean, plenty of soap, tissues, toilet paper, towels. Bed good but too soft for me. Room 5 was facing the courtyard ie minimal noise. Room size quite sufficient.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    the wifi was out due to a thunder storm. as long as that gets fixed it would be better. i would have also appreciated a fan in the room as it was very warm.

    the room was clean and comfortable. not much to offer other than a bed, a tv, a desk and a mini fridge but what else do you need when youre visiting berlin? a good price for a decent accomadation.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive for the quality. A random neighbor when we leave just well at us for now reason. But lucky us we don't understand German.

    The ledy of reception she was very polite.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    5.0
    All in all it was ok. Has a room for improvement.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet didn’t work properly. Needs to be corrected. Not sufficient toilet paper. No hand wash or shower gel.

    Attached toilet and shower.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room is old and price is high for the room quality.

    Friendly staff

    Stayed in June 2023

  • Reviewed: 9 June 2023

    7.0
    great value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    the bathroom, the shower leaked and it was tiny. fine for a short stay but the wet floors after every shower could be improved

    the location, bed was comfortable and the staff were very helpful!

    Stayed in June 2023

  • Reviewed: 19 May 2023

    5.0
    Good place for a short stay in a good price
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    The room was really cold (mid May), and we couldn't fully close the window, as it was too hight to reach. No kettle in the room, which wasn't nice in connection with the temperature. The kettle was available in the reception, but as it was open only few hours per day, we didn't have access to it in the evening, when it was the coldest. Only the last night a nice lady gave us a kettle from a storage, although we have asked someone else about it before.

    The hotel is pretty basic, but has almost all what is needed. Very clean, good location, easy access to metro and train, many cafes and restaurants around. Supermarket close by. Fridge in the room. Easy check out.

    Stayed in May 2023

  • Reviewed: 9 April 2023

    5.0
    good location, but felt pricey for what we got.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    it’s on the ground floor and the blinds needed to be shut all the time. otherwise every passerby looked inside.

    the location

    Stayed in April 2023

  • Reviewed: 10 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was different from the photos, the ma'am in the reception doesn't speak English

    Stayed in March 2023

  • Reviewed: 30 September 2022

    5.0
    Stressful stay in a nice location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I arrived late so I had to pick up the key from a bistro near by, which was okay. However, there I could not pay by card (apparently the hotel accepts cards but the bistro does not), and had to walk and search for an ATM in the middle of the night. Next day the electronic key was not working at first, and the reception was not open although it says on the door that it should have been. When I called them they said they will be there in three hours. Luckily the key started to work after a while. The stay was quite stressful as a whole (and I'm not a person who is easily stressed), but the staff - when I finally managed to see some of them - was friendly and did their best to help.

    Nice location in Friedrichshain, very friendly staff (although very hard to reach), clean room. I also could leave my luggage in the hotel after check-out, although that was not too easy.

    Stayed in September 2022

  • Reviewed: 26 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The cover of the couch wasn't clean properly

    Location and Room

    Stayed in August 2022

  • Reviewed: 24 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    After 7:00 p.m. the reception is closed, the check in must be done at the bistrot in front of the hotel. English is not spoken at all by most of the staff, so communication was not smooth.

    I liked the location of the hotel, in the area of Samariterstrasse, close to the underground station.The room was simple but clean and well furnished.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No towels for 1 of 2 rooms, weird smell

    Nice administrator, very helpful

    Stayed in June 2022

  • Reviewed: 6 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No heating in a bathroom, mattress and pillows were very uncomfortable

    good location, people were very nice and helpful

    Stayed in February 2022

  • Reviewed: 3 January 2024

    8.0
    Big room
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Personnel really nice, the bedroom was quite big, we traveled with our baby so it was really comfy

    Stayed in December 2023

  • Reviewed: 12 August 2023

    10
    Clean, tidy and very spacious room
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very well located, the room was huge and spacious, clean and very tidy, everything perfect as we needed for a perfect stay in Berlin.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    1.0
    Avoid this ‘hotel’ at all cost! It’s more like a homeless shelter.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    This place isn’t a hotel as much as it is a shelter for homeless people. Weird smell. Flickering lights. No staff at reception. Hotel front desk can’t be reached even in opening hours. Too many red flags to mention.

    Absolutely nothing.

    Stayed in August 2023

  • Reviewed: 4 June 2023

    8.0
    Good location and friendly neighbourhood
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel street is full of restaurants/cafes. Not the main tourist location but in close proximity to underground station and only a few stops away from the centre. Basic room with your own bathroom, basic facilities provided, including a kettle in the room. We had a room on ground floor with shutters down for security.

    Stayed in June 2023

  • Reviewed: 2 May 2023

    2.0
    Horrible
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room very old, no one to checkin or checkout

    Nearly nothing

    Stayed in May 2023

  • Reviewed: 19 February 2023

    3.0
    :(
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1.Dark room, there are wooden shutters that can be opened, but that guarantees that every person on the street will be able to see inside the room. 2.We found half a piece of bread under the bed, and other crumbs 3.Rooms are advertised as soundproof, but that isn't the case 4.Rooms do not look like on the pictures, there is no kettle available in the room 5. No kitchen, and no utensils available

    Soft bed, clean bathroom with a shower. Good location

    Stayed in February 2023

  • Reviewed: 21 December 2022

    4.0
    Disappointing
    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night

    - mattress and pillows were very uncomfortable - quite cold in the room, I have a feeling that heating was turned on only prior our arrival - cold in the bathroom

    - personal is quite friendly and helpful - free parking area - restaurants, coffee points are new by the hotel

    Stayed in December 2022

  • Reviewed: 1 November 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    cleanliness & nice staff.

    Stayed in October 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: