I didn't like the breakfast. As a Muslim the breakfast I order, I was not able to eat it. Also I had no chance to choose. Thus I give the breakfast a big thumbs down

That you can do everything alone and no staff were needed

Stayed in April 2024

To small shower cabin

Nice room ,very comfy bed,quiet,priv parking. Very nice place

Stayed in April 2024

I needed some information so I called the number that was shown in the hotel. They literally hung up on me 3 times without saying a thing.

Big plus is that you can go straight to your room using a pass code. No need to do the regular check in at the front desk like a regular hotel. It was clean and quiet. A lot of parking space. The bed were nice and rooms were big enough.

Stayed in March 2024

They have charged breakfast for two persons however I have booked room for single person. They have not returned excess charge amount for breakfast.

Hygiene room

Stayed in March 2024

Nice hotel. It took us a while to get the payment system for the snacks to work since there is no staff in the hotel.

Stayed in January 2024

Elevator was out of service for 2 days

No personnel, but it did work:)

Stayed in March 2024

The room was spotless, as well as the whole hotel. Weirdly, there is no hotel staff, but you must consider it - it is different and could also be a great added value. The great advantage is the possibility of getting breakfast early - on our request, we got it around 06 am.

Stayed in February 2024

It is "strange" that no stuff is available for face-to-face conversation.

The property is spotless and newly furnished (perfect beds).

Stayed in February 2024

The room we stayed in was in a floor (maybe the only floor) that had no direct elevator to the floor. The shower was nice but the water got out at the bottom, so we always had to use one of the towels to dry up (we got new ones daily though)

Nice lounge area and overall everything is recently renovated. Checking was online and you just get a key code, but the process was easy without issues.

Stayed in December 2023

The pillows could have been a bit harder (were actually too soft)

Nice location, onsite free parking with charging facility for e-auto, digital checkin, Games and Gym, nice coffee with digitised vending machines, sound proof windows

Stayed in December 2023

There is no front desk or other personnel in the hotel, but due to a technical issues we have met the manager (who was really kind) and we actually also saw some cleaning staff. It feels a bit special almost science fiction-like to stay there without any staff (who helped us with a lost item!). We also didn't need the personal touch for our one night stay, but I can imagine that this is not for everyone.

The nice breakfast was delivered in front of the room and you can get your hot drink from downstairs with the voucher. The location was excellent (around the block there is a huge shopping mall and loads of restaurants in the neighbourhood). What we also liked a lot were the games that we could play there (without any additional costs) like a video game machine, digital darts, table football and pool. If you are thirsty you could get a drink via an online paying mechanism. It's cleverly done.

Stayed in November 2023

Breakfast is same everyday, no other choice. There is no front desk clerk at this hotel, so help requires calling or emailing. It is a 100% self-service hotel. It was quite novel for me to experience it for the first time. So if you want to experience this new type of hotel service, you can come and try it.

There are many supermarket nearby, room is comfortable, service is good. There is no front desk clerk at this hotel, so help requires calling or emailing. It is a 100% self-service hotel. It was quite novel for me to experience it for the first time. So if you want to experience this new type of hotel service, you can come and try it.

Stayed in November 2023

No proper pillows - sleep not good

New furniture / nice game room / ample space

Stayed in November 2023

There was quite a lot of noise from not so caring, loud other guests during the evening and night. Bring earplugs...

Convenient hotel with self check in. We had 2 large connecting rooms (upgraded from the family room we booked), which were comfortable. Self service drinks and snacks were nice.

Stayed in November 2023

Neat and clean

Stayed in October 2023

No chance to order breakfast on site, if not pre-ordered. The fridge did not have several wines that were advertised.

An amazing concept. Excellent stay. Good coffee from the machine. Games were great, too. Rooms were quiet, clean and well equipped.

Stayed in October 2023

Breakfast can not be customized.

Great lobby at hotel with self service bar and entertaiment.

Stayed in October 2023

Shower a bit small, No staff at a counter to ask questions, Personally not a big fan of 2 separate duvets

Nice room, Good price/quality, Great place to have a overnight stay when you visit the Essen Messe

Stayed in October 2023

It’s very very noisy from the hallway. If you’re sleeping you can hear everything and I woke up from the people that come back to the hotel. Especially if people are loud or still talk to each other in the hallway.

Very neat room, spacious and looks nice. There is no staff but the minimal communication I had with the staff was good and friendly!

Stayed in October 2023

Nothing much

The place is very good for a family or Group of friends .The ambience and the cleanliness of the accommodation. And the location is also very good

Stayed in July 2023

Good

Stayed in September 2023

No air conditioning

The suite has two adjoining rooms which was perfect for us as a family with kids

Stayed in August 2023

There was no tea, coffee in room.

Design, clean, spacious room. Additional facilities like gym, lounge, game rooms.

Stayed in August 2023

I am not sure if it was my mistake for not checking, but the bedrooms DO NOT have AC and I don't remember seeing the ad explicitly mentioning this -- only a small fan was provided which did not help at all. We took the deluxe twin room, and the beds felt too small I think. There was no human way to broadcast from apple devices to the TV (though I managed to link the Bluetooth).

Well located, clean and tidy room. The bed was very comfortable and we really liked the overall technology behind the self check in as well as the meat breakfast boxes. The game areas and the gym seem like a good extra for the price. The free coffee from the machine was also a nice surprise.

Stayed in August 2023