Bahnhofplatz 7, 89073 Ulm, Germany
#8 of 38 hotels in Ulm
Guests' ChoiceBased on 304 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.2
Value for money
8.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Barry
United StatesCan't think of anything.
This place is amazing with a great location. The hotel is beautiful and offers a lot for what you pay. Everyone is extremely nice and goes out of their way to ensure you have the best stay.
Stayed in August 2024
Reviewed: 16 September 2024
Dimitrios
SwitzerlandGreat location and staff, cosy rooms and wonderful breakfast
Stayed in September 2024
Reviewed: 16 September 2024
Agnes
CanadaWe have no complaints, everything was great.
We arrived an hour before we could check-in, tired and soaked. The desk person was amazing! Our room was ready so she checked us in, made hot chocolate to lift our spirits, and helped us find the bike storage room. Her kindness was outstanding. Breakfast was incredible! Such a variety, and the quality was top notch. Our room was very efficient in its use of space, lots of outlets/sockets. Location was great, walking distance to all the important sights and restaurants. Across the street from the train station yet very quiet.
Stayed in September 2024
Reviewed: 15 September 2024
Stimtt
GermanyNice, new rooms. Very comfortable bed.
Stayed in September 2024
Reviewed: 29 August 2024
Hadiseh
GermanyClose to the city center and Hbf. New building, and very clean. Very professional and nice staff.
Stayed in August 2024
Reviewed: 26 August 2024
Alevtina
GermanyThe staff was incredibly friendly and helpful, making me feel right at home. The location was perfect, and the bed was absolutely wonderful—so comfortable! Everything was clean and cozy, which made my experience even better. I highly recommend this hotel! Staying here for the second time, and will return for sure!
Stayed in August 2024
Reviewed: 25 August 2024
Jeff
GermanyN'A
In a world of bland, cut-copy-paste options, this place was cool, unique and a very pleasant surprise. I had a super-early departure, and the breakfast bag was high-quality and generous. Assuming that the other hotels in this mini-chain are just as good, Hyatt was very smart to hook up with these guys!
Stayed in August 2024
Reviewed: 25 August 2024
Chris
GermanySmall room
Modern
Stayed in August 2024
Reviewed: 16 August 2024
Stephen
United KingdomLocation, location, location
Stayed in August 2024
Reviewed: 11 August 2024
Yentai
TaiwanWe really enjoy our stay in the hotel. Staffs are friendly. Location is very central. Highly recommend!
Stayed in August 2024
Reviewed: 6 August 2024
Shree
GermanyThe breakfast, co-working space, and the staff !
Stayed in August 2024
Reviewed: 5 August 2024
Keith
GermanyGreat hotel, especially if you have an early train. Really stylish, comfortable and friendly. Breakfast was very good with many vegan options.
Stayed in August 2024
Reviewed: 2 July 2024
Stephanie
United KingdomI didn’t like the photo of the half naked wet girl on a swing in the toilet. It’s demeaning to women and totally inappropriate and unnecessary for a hotel room. I found it quite insulting.
Loved the location. The interior design was really fun. Rooms were very cosy. The bar and roof area were amazing.
Stayed in July 2024
Reviewed: 11 June 2024
Issada
Thailandlocation is close to city supermarket restaurants trainstation room clean
Stayed in May 2024
Reviewed: 10 June 2024
Fu
TaiwanThe location is good. Breakfast is good.
Stayed in April 2024
Reviewed: 31 May 2024
Issada
Thailandbest located to the train station, tram and restaurants the room clean spacious
Stayed in May 2024
Reviewed: 31 May 2024
Peter
AustraliaNo table or desk space in the room for operating a laptop.
Great location for train travel, and close to all main sights in Ulm. Great wifi speed. Very modern.
Stayed in May 2024
Reviewed: 29 May 2024
Christine
United KingdomNoisy outside, breakfast was very expensive
Close to station, helpful staff
Stayed in May 2024
Reviewed: 27 May 2024
Richard
NetherlandsI wish the bar was open on Sundays.
Can't beat the location. Within a short walking distance of both the new shopping area and the old town. Breakfast is very good and staff friendliness is exceptional.
Stayed in May 2024
Reviewed: 21 May 2024
Alexandros
GermanyThe gym was very well equipped. The location was superb as well.
Stayed in May 2024
Reviewed: 11 May 2024
Ian
United KingdomNo complaints! 😜
Friendly welcome,comfortable room, directly opposite train station (hbf).
Stayed in April 2024
Reviewed: 5 May 2024
Musleh
GermanyCheck-out staff
Bed, lighting
Stayed in May 2024
Reviewed: 4 May 2024
Aybike
TurkeyNo kettle. Limited storage space for luggage
Excellent daily cleaning. Comfortable beds and bathroom. Nespresso machine
Stayed in May 2024
Reviewed: 3 May 2024
Kate
SpainA bit inconvenient to work with laptop on the console due to the Sony sound device under the TV set. It’s right in the center.
Very modern hotel, very well maintained, great vibe and staff. Location is perfect for the quick trip to the science park or just chill out in the center.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content