Hanauer Landstraße 142, Ostend, 60314 Frankfurt/Main, Germany
#36 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 135 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.3
Facilities
8.5
Staff
9.1
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2024
Enrico
ItalyNice business hotel in a quiet area, with lovely restaurant around, easy transportation to go to city center, staff very kind, price reasonable.
Stayed in March 2024
Reviewed: 29 March 2024
Saken
Kazakhstanbreakfast
Clean and comfortable room. Good for short business trips.
Stayed in March 2024
Reviewed: 21 February 2024
Y
CanadaBreakfast, design, location, well-trained staff. We liked the vegan and vegetarian food choices.
Stayed in November 2023
Reviewed: 31 January 2024
Emma
United Kingdomwarms far too hot, no fridge in rooms.
nce rooms, friendly staff
Stayed in January 2024
Reviewed: 29 January 2024
Paul
United KingdomBreakfast was good rooms small but bed was comfy
Location was ok as the tram stopped close to the hotel the hotel has a good car park and was close to the motorway system to miss Frankfurts chaotic traffic
Stayed in January 2024
Reviewed: 28 January 2024
Isabell
GermanyBreakfast: Coffee is not really hot. It would be great to have scrambled eggs or fried egg.
Room, Bar, Breakfastroom were very clean and comfortable. Breakfast: esp. bread was so delicious...
Stayed in January 2024
Reviewed: 22 January 2024
Lucy
United KingdomIt was quite pricy for one night.
The property was very clean and well presented. Had a very clean bathroom and great shower with different settings.
Stayed in January 2024
Reviewed: 16 January 2024
Ralf
Germanyvery good breakfast and staff was very friendly
Stayed in January 2024
Reviewed: 11 December 2023
Daniel
GermanyNo sufficient hotel amenities, water pressure of the shower could be improved
Cleanliness of the room, breakfast, location of the hotel
Stayed in November 2023
Reviewed: 21 October 2023
Cristian
RomaniaA hotel with very good services. It has a big, modern interior. The staff was friendly and helpful. Clean room, comfy bed. Close to metro & tram. It takes ~15 minutes to the city center. Tasty breakfast. Highly recommended it.
Stayed in October 2023
Reviewed: 30 September 2023
Yasmina
FranceVery nice and helpful staff. Very tasty buffet breakfast
Stayed in September 2023
Reviewed: 23 September 2023
Gailpitch
AustraliaA cooked hot breakfast would have been nice. There was a good selection of cold sliced meats
There was a tram stop next to the hotel which was very handy
Stayed in September 2023
Reviewed: 31 July 2023
Elvis
GermanyThe soft boiled eggs is not my kind of egg
I like the location near the autobahn
Stayed in July 2023
Reviewed: 20 July 2023
Tatjana
AustriaNo complaints
Friendly Atmosphäre
Stayed in July 2023
Reviewed: 29 June 2023
Sophia
United KingdomThe door to the hallway is not very soundproof so you can hear noise through it which can be a little annoying at night. In the bathroom, I would have wished that there was a glass for my toothbrush instead of a disposable cup - I got a drink glass from the bar to use instead.
Standard room, the cushions were good and the staff very nice. Good value for money.
Stayed in June 2023
Reviewed: 12 June 2023
Marco
Germanycheck-in at the bar took too much time
room, pillows and breakfast!
Stayed in June 2023
Reviewed: 9 June 2023
Celina
United Statesneed a water kettle or coffee machine
nice and clean and modern
Stayed in June 2023
Reviewed: 30 May 2023
Linda
United KingdomThere was not kettle in the room or glasses. Paper cups aren’t environmentally friendly.
Range of vegan/non-diary options at breakfast was fantastic. Staff were really lovely and always polite, even if there was a language barrier
Stayed in May 2023
Reviewed: 1 May 2023
Karl
United KingdomThe location it was far from the main area, but it was a long nice walk by the river to the centre
I liked everything about the hotel... it was clean, modern, tidy and very comfortable...the breakfast was good and the staff were amazing as well
Stayed in May 2023
Reviewed: 8 April 2023
Joachim
GermanyTV went back to standby like every 5 minutes. Room was incredibly small.
it was very clean!
Stayed in April 2023
Reviewed: 18 February 2023
Mariuss
RomaniaBreakfast was good with decent number of option to choose.
Stayed in January 2023
Reviewed: 14 February 2023
Ivy
CanadaNo restaurant on site.
it had a great breakfast but at an additional charge.
Stayed in February 2023
Reviewed: 12 February 2023
Paul
Australiavery small room. No kettle in room. Aircon/heating didn’t work so well. little bit noisy but not too bad.
Really good. Clean and comfy. Expensive because of Ambiente but good value in normal times. eur89/night. Very loveless staff and good design decor
Stayed in February 2023
Reviewed: 8 December 2022
Paulius
LithuaniaThe room size is a little bit small and no water kettle.
Room design, lights, nice room climate.
Stayed in November 2022
Torre de Santa María, Spain
Dordrecht, Netherlands
Keszthely, Hungary
Rome, Italy
Fécamp, France
Killarney, Ireland
Gladenbach, Germany
Scala, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content