Billstedter Hauptstr. 44, 22111 Hamburg, Germany
#260 of 361 hotels in Hamburg
Guests' ChoiceBased on 89 hotel reviews
7.1Cleanliness
7.7
Comfort
7.5
Location
7.2
Facilities
7.1
Staff
7.6
Value for money
6.8
Free WiFi
7.3
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End of dialog contentReviewed: 29 October 2023
Matei
RomaniaMinibar could have been better provisioned.
Fulfilled all my needs.
Stayed in October 2023
Reviewed: 25 July 2023
Hendrik
AustraliaGood breakfast and secure car park in basement.
Stayed in June 2023
Reviewed: 31 May 2023
Mohammad
United KingdomThere was no kettle in the room, when requested, it was rejected straightaway! There was a mini bar in the room with no drink in it :) at the point of check out they asked if we have used anything from the mini bar!
The location was good.
Stayed in May 2023
Reviewed: 10 May 2023
Isaac
GermanyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 May 2023
Janta
NetherlandsIt is the first time I have been in 4 star hotel with no kettle, tea and coffee in the room, no complement water, iron and ironing board with an extra €3 charge and no double beds. Thr room we were given had a blocked sink and there was no technical department employees, therefore we had to move to another room, which wasn't very convenient. The ventilation in the bathroom was very dusty. Interior design from late 90's.
Stayed in April 2023
Reviewed: 27 February 2023
Harsh
United KingdomN/a
I did not have any breakfast.
Stayed in February 2023
Reviewed: 19 December 2022
Andrea
ItalyThe room was on the road side, and the heating was not switched on at my arrival.
The distance from my company , the breakfast is quite good.
Stayed in December 2022
Reviewed: 17 November 2022
Tedla
Ethiopiarundown
location
Stayed in November 2022
Reviewed: 13 October 2022
Nana
United KingdomEverything
Excellent
Stayed in October 2022
Reviewed: 29 August 2022
Andrew
GermanyHotel car parking was blocked off having then the choice to pay for hotel garage or the public car park for 3 hrs
Friendly and efficient staff.
Stayed in August 2022
Reviewed: 17 August 2022
Rahma
Germanynothing
good
Stayed in August 2022
Reviewed: 21 July 2022
Hamza
DenmarkToo much red colour in the room. Maybe a comfortable colour palette could be applied in the room.
The room had no view or balcony. The furniture inside the room could be improved. Thre was little space for shower.
Stayed in July 2022
Reviewed: 19 July 2022
David
United KingdomIts a bit limited for food options in evening, there are several restaurants but they are all Turkish and the fish restaurant only takes cash so we were limited to a kebab (no alcohol served as its muslim)
Breakfast was ok no complaints for the price
Stayed in June 2022
Reviewed: 11 July 2022
Wael
EgyptGood value for money.
Stayed in July 2022
Reviewed: 8 March 2022
Tiina
FinlandPillow was too thick, unclear intructions for wifi
Stayed in March 2022
Reviewed: 31 October 2021
Birgitta
SwedenThe room smelt a bit of smoke and was a bit old fashioned
The breakfast was excellent!
Stayed in October 2021
Reviewed: 27 October 2023
Chukwudi
NigeriaNothing
Didn’t take breakfast
Stayed in October 2023
Reviewed: 17 October 2023
Khaled
Egyptlocation
breakfast very poor room not clean
Stayed in October 2023
Reviewed: 6 October 2023
Kiat
TaiwanBad attitude staffs
Stayed in October 2023
Reviewed: 18 September 2023
Oonagh
United KingdomHotel facilities
Very dated hotel with no tea/coffee facilities in the room? No kettle. No iron No safe deposit box
Stayed in September 2023
Reviewed: 18 September 2023
Harald
SwedenIt was very annoying to be forced to live in a room at the first floor close to the traffic although the hotel was almost empty. It seems like the female clerk did not like booking.com at all since the insisted on giving us this room although there were many other rooms available. We could not even get a room facing the backside garden although these were also unoccupied.
A good garage under the hotel
Stayed in September 2023
Reviewed: 6 August 2023
Ekaterina
Polandvery rude and unprofessional staff!!! an elderly woman with short blond hair was rude to me upon check-in. she did not like my passport, she said that she could not read my name and surname, although they were duplicated in English. There is no air conditioning in the room, if it's hot outside, it's hard to stay in the room. the hotel does not correspond to 4 stars. maximum three
Very big and clean room
Stayed in August 2023
Reviewed: 10 July 2023
Kristina
UkraineEverything! It’s not 4 stars, it’s hardly 3 stars hotel
Nothing! It’s the first and last time I was in this hotel
Stayed in July 2023
Reviewed: 3 June 2023
Bejan
BelgiumThe location is great. Really loved the cleanliness of my room
Stayed in June 2023
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