Check-in at the different location. You should have advanced electronic check-in online and keybox.

Big room and quiet even by the main street.

Stayed in December 2023

It is a Cozy place Quiet , calm and Beautiful

Stayed in December 2023

Very basic room. Just a room with a bed and a chair. No desk, no cabinet, no minibar or any possibility to buy water or other drinks, no breakfast.

Good location next to two subway lines.

Stayed in December 2023

It would be nice if the room had a bit more of storage space, at least a wardrobe. For 4 people, it was hard to find a space to put our clothing.

Great location and room service, spacious room and nice and clean bathroom

Stayed in November 2023

no breakfast and check in is located 2 kilometers from hotel - unacceptable!

Stayed in November 2023

Very strong smoking smell in the room.

Very good location, u3 is about 100m away and it can bring you to most attractions in Hamburg.

Stayed in November 2023

The checking-in location was very unpleasant. We had to be taken to the building to check-in by other family members that live in Hamburg. We would never have found it or known how to make our way back to the sleep hotel without them

The location was perfect. A short walk from local shops with the underground station only a couple of minutes walk

Stayed in September 2023

First the reception is about 20 min walk, with kids and luggage its not perfect. The communication skills is too bad, sorry. Not fixable at all in check in or out. I am not recommended as hotel.

Nothing

Stayed in September 2023

Nothing there to like it

Plz do not book this dodgy hotel

Stayed in September 2023

Everything was very nice, clean and cozy 😊

Stayed in September 2023

As i was sick and could not travel, I contacted the property to cancel my bookings 1 days before, they replied to me by writing that if i submit Doctors certificate the payment will be refunded. Not yet received my refund. Staff is very Rude when i called them to follow my reservation. Will never recommend anyone this Hotel.

Stayed in June 2023

No kitchen zone.

Very big aparment, with public parking nearby.

Stayed in July 2023

Check-in at a different inconvenient location. Staff was unfriendly, there was a long queue. The room didn’t have shampoo nor shower gel. No parking spots were available. The elevator didn’t work.

The room itself was beautiful, different in a positive way.

Stayed in August 2023

check in was unacceptable, you need to go to another property where we waited over an hour to get the keys. One person at a desk with a line of weary travellers needing their keys- ridiculous

big room in old building

Stayed in July 2023

The location was really bad.

Stayed in July 2023

You need to do your check in in another place far away

Room space

Stayed in July 2023

check in was at a different location than the hotel itself. carpet was a bit wet, not sure if there was some leakage in the shower.

nice renovated room

Stayed in July 2023

We had neighbours who behaved very bad. Loud music, screaming, laughing and vomiting in the hall. The host did not answer in telephone during the night so we slept very bad.

Proper and clean room. Charming house in a calm area a short walk outside the city.

Stayed in June 2023

The check-in place was separate. Which was very uncomfortable because we had a lot of luggage. A coffee maker or something like that in the room would be nice.

The place where we stayed was quiet, close to the subway, the room was clean and comfortable.

Stayed in June 2023

1. Very noise rooms! I think the rooms were not intend for hotel use at the desgin. So we basically hear everything outside 2. Very cold rooms! Before we arrived in Hamburg, it was warm. But during the days when we stay, it was only 10 degree. The room was not prepare for that, no warm facility. 3. Check in at a different location. The check-in place is 10 mins drive distance. Unconvient. 4. WORST thing, There were bugs on the bed, and I had a lot of bites on my body！！！！！！

Location!

Stayed in May 2023

I had to go to another hotel to pick up the key. But it wasn't far, one stop on the U-Bahn. No soaps in the room so bring your own.

Where do I start. Wow. We booked the one room with the balcony and freestanding bath tub. Although it's right on the main street you don't notice the noise whilst in the room. On a summers evening the balcony is a nice addition we ordered pizza and chilled. The beds are very comfortable. The room light bright and modern. The TV didn't work but didn't necessarily need it anyway.

Stayed in May 2023

The location was so good, 2 minutes to U bahn. The room was clean, comfartablle and well-decorated. We didn't use the parking iin front of the propety. We use the parking near to hospital,

Stayed in April 2023

the heating wasn’t working properly, we almost freeze to death

nice building

Stayed in April 2023

The check in has to be made in another location. You have to walk 2 km from the hotel.

It’s near subway, the rooms are big and warm. You have all you need for a short voiage.

Stayed in February 2023