We missed the cleaning although we had to pay a daily charge for the dog. At least a quick cleaning with vacuum cleaner would have served.

This is a beautiful hotel among beatiful hills close to the walking and shopping area. They serve wonderful breakfast, the wellness area is great the rooms are confortable and well equipped. Helga at the reception was very kind and supportive.

Stayed in April 2024

Parking was a bit difficult. Eggs were cold.

Great reception. Nice location. Gorgeous Kachelofen. Nice lounge.

Stayed in November 2023

First surprise was when they refused to admit the cat, but then allowed with agreement that I will pay for whatever he ruins. I never refuse obligations, but it seems just strange to mark a hotel as ‘pets allowed’ and then make people stressed. BTW it costed 15 €/day. In the end cat was allowed and the apartment was checked as we checked out, but still it’s a strange situation. Thing requiring attention is the way people are allowed to spa. There is a list on the reception where you can reserve a time slot. We were told, not more than 2 rooms can book one slot. So we did, but actually nobody controlled it. As a result too many people came at the same time (and I bet they all didn’t live together) and it was quite crowded and noisy. If you want to enjoy it in peace, visit it before 18pm)

Large light room, view on mountains. Comfortable beds and very fresh beddings. The kitchen has all necessary things. The breakfast mainly consists of the same base, but some things vary from day to day. One can also have champagne for breakfast 🙃 Spa zone is quite big and comfortable, several saunas and big restroom. The receptionist eagerly helped us with everything we needed.

Stayed in November 2023

Nothing

Very comfortable stay in a spacious room with a nice balcony. Effective aircon on a very hot day. Accommodation in Bad Reichenhall is expensive in general, but this hotel was reasonable in comparison. Easily walkable to most points of interest in the town, and the guest card offering free transport in the region was very welcome and useful

Stayed in September 2023

Bob the Builder working on the roof below

Location, excellent breakfast buffet, attractively decorated room with balcony, check in from 13:00.

Stayed in September 2023

Maybe a slightly larger buffet serving area if possible, as it can get a bit crowded at times. Otherwise nothing.

Sauna in the hotel was great. The location is perfect for sightseeing and also for trains to the rest of the area. The small 'bar' with an honesty system was a nice touch.

Stayed in September 2023

none

location

Stayed in May 2023

Great Location and pretty design.

Stayed in May 2023

Weather

Our Experience was great,will come back anytime .

Stayed in May 2023

I liked everything at this hotel. I would certainly stay again when visiting Bad Reichenhall.

Quiet and comfortable room, Bed and pillows were soft and clean. The room had a small armchair and sofa to read in your spare time. I highly recommend this hotel, value for money and with many options for breakfast. Charming and quiet rooms. Walking distance from the train station and very close to the pedestrian area where most of shops are located.

Stayed in March 2023

Fitness area a bit run down/neglected. Laundry service was expensive.

Staff so friendly. Great location near walking zone. Self-serve drinks at any time. Nice spa/sauna area. Really comfortable rooms with mountain views.

Stayed in April 2023

nothing

Lovely family led hotel with a lot of charm. The location is very close to the center of town.

Stayed in February 2023

nothing

location, facilities

Stayed in November 2022

Great staff, spacious room, well-equipped appartments, great view

Stayed in August 2022

Location (close both to train station and city center), very large rooms, amazing breakfast and nice staff

Stayed in August 2022

Very good location, the apartment was big and comfortable.

Stayed in August 2022

nothing

clean, comfortable, quiet & great relaxation area with sauna & steam room. My son used gym & said it was excellent . Every staff member we spoke to was very friendly & helpful.

Stayed in July 2022

Nothing - all was good.

Great value for money and good location.

Stayed in June 2022

nothing

We booked one of the flats with a view to the mountains and it was absolutely beautiful. The flat is spacious, full of light and very warm, just perfect. we travelled with a toddler and we had a cot prepared in the room. breakfast was great the hotel is 2 minutes from the high street and beautiful gardens and parks! there is also a great beer garden 2 minutes away which seemed to be frequented by locals with good food and beer

Stayed in April 2022

excellent stay at this charming and comfortable hotel. Lovely staff! the hotel is better than it looks on the pictures. I warmly recommend it!

Stayed in March 2022

Parking was a bit difficult but just short walk if you come in late.

beautiful apartment, terrific balcony, best lichen I have seen in a hotel apartment, big screen, very comfortable bed, and modern bathroom with exceptional shower.

Stayed in March 2022

Wonderful hotel, so clean and friendly

Stayed in November 2021

Mold in the bathroom shower.

Loved the location, space of the room and the breakfast. Some attention needs to be given to the cleaning of the bathroom floors and mold in the shower corners. It would be a simple fix to get all the stars from me as a customers. Location is excellent!!

Stayed in September 2021

We‘ve had the 55qm apartment. From the very first minute we felt welcomed. The sensation of being at home has been very present in every corner of the apartment. Attention to details made all the difference. And it was very appreciated!

Stayed in July 2021