Schlossgarten 7, 24103 Kiel, Germany
#82 of 158 hotels in Kiel
Guests' ChoiceBased on 201 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 4 June 2023
Maryam
Kuwaitnothing
the location
Stayed in June 2023
Reviewed: 29 May 2023
Elena
GermanyNA
Location, cleanliness, coziness.
Stayed in May 2023
Reviewed: 25 May 2023
Jurgita
LithuaniaPlenty of choices for the breakfast, nice dining area. The room with Kiel week thematic was really nice and artistic. The location is really nice, very close by the Kiellinie and the city center.
Stayed in May 2023
Reviewed: 11 May 2023
Katharina
Germanythere was nothing to complain about
Great location, nice staff and the beds are the best ever.
Stayed in May 2023
Reviewed: 8 March 2023
Christian
United StatesRoom had a great view and was functional and comfortable.
Stayed in December 2022
Reviewed: 27 February 2023
Lars
United Statesthe bedding was too hard and hot for my taste.
distance to downtown, quiet, friendly staff, the restaurant.
Stayed in February 2023
Reviewed: 6 February 2023
Joseph
United KingdomVentilator didn't work so room would steam up. Ended up refusing room cleaning because they would reset shower temp back to middle position, and the knob was VERY sensitive so took a while to adjust. Heated mirror prevented steaming up (which is a nice feature), but only in the middle of the mirror. The mirror is positioned with the middle directly above the bath lip, meaning the feature can't be used easily either from the sink or while stood in the bath. Air con rattled periodically the thermostat was difficult to use. Business room didn't have a main room light (only bedside lights/lamps), it was difficult to get good lighting. Minifridge made a constant high pitched noise and needed switching off to sleep soundly. Very firm beds We were not told of a party in the event hall on the Saturday. I could clearly hear the music from my room on Floor 2 until early hours of the morning. Slim restaurant menu and quite pricey for both food and drink.
Very good location, close to lots of restaurants and shops. Good seated spaces in the foyer for work or chats Wide selection of breakfast items. Good sized room. The fish dishes in the restaurant are very nice!
Stayed in February 2023
Reviewed: 31 January 2023
Cordula
United KingdomRoom was cold (had a radiator), lighting insufficient
Stayed in January 2023
Reviewed: 31 January 2023
Ferrara
United StatesThe heat in my room was on, but was extremely weak. The room felt cold for the entire duration of my trip. A switch to another room did not resolve the issue. I will be staying at another hotel the next time I am in Kiel.
The hotel is very comfortable and well located.
Stayed in January 2023
Reviewed: 19 October 2022
Kari
Norwayclose to the centre of Kiel. Nice comfortable rooms. Closed parking
Stayed in October 2022
Reviewed: 4 October 2022
Mahmoud
GermanyKnocking on door an hour before check out to clean... common problem in hotels that the cleaning staff don't know who's is in or out n when... unless u put the don't disturb sign... plus the cleaning personel were speaking loud in the hallway ... the stay was fine but I didn't really feel like in 4 star hotel
The mattress
Stayed in October 2022
Reviewed: 4 October 2022
Abdulhakim
GermanyWe arrived late at night, had to confront with the guy at the reception to tell him that we have a confirmed reservation for two rooms, had to call Booking‘s hotline and at the end he handed over the keys. This whole process took about one hour to solve, very inconvenient and not professional at all.
The rooms were clean. The bathrooms appeared to be just wipped with water.
Stayed in August 2022
Reviewed: 7 September 2022
Tina
GermanyDue to the location, it is very loud. Rooms are rather stuffy, A/C works, but as A/Cs go, they are hardly ever nice to have on. Beds could be excellent but the mattress is covered by a protective plastic layer below the bedsheet. (You don’t sleep on plastic, of course, but you feel it.) -> You sweat. A lot. Add the noise, and, sadly, it’s not a good sleeping experience at all.
Very clean and well-kept, comfortable room, excellent location for exploring the city. Great, if somewhat expensive breakfast available.
Stayed in August 2022
Reviewed: 23 August 2022
Malcolm
United KingdomNothing to dislike
The room was spacious and fresh .the air conditioning was fab breakfast excellent
Stayed in August 2022
Reviewed: 17 August 2022
Sophia
GermanyI think it’s a bit weird for a quality hotel in 2022 to have no Airconditioning available in all rooms. It was around 30° during my stay and it got super hot, especially in the bed (the mattress cover naturally means there is no aircirculation). If you anticipate a trip during the summer I would recommend checking if the room you’re looking at has aircon available.
Both the staff as well as the restaurant were excellent. The fitness area was small but clean, the relaxation area seemed nice.
Stayed in August 2022
Reviewed: 6 July 2022
Sidsel
NorwayNothing
The room was absolutelly beautiful. 😃, view to the park, with birds that wakes you up in the morning....maybe a little to early
Stayed in July 2022
Reviewed: 4 July 2022
Mona
United KingdomNo aircon, broken down lift, telephone system not working, keycards not working, rooms only half tidied. Generally poor command of English, including front desk staff
Good location, good breakfast
Stayed in July 2022
Reviewed: 19 April 2022
Olisiglo
IcelandRoom key card sensitive on door opening High speed internet access only offered to those who want to become a member in their loyalty program, (Even though i paid in total 208 Euro for accommodation and breakfast. Remarkable marketing.) Dirty cleaning cloth on the floor,; never seen that before. Room interior "looks tired" No minibar in room, so every time you want a drink or snacks you have to go to the reception. Poor service for a Steigenberger. This is now my second time where I am disappointed with Steigenberger which used to be impeccable for many years, but that is clearly changing.
Friendly welcoming helpful staff Big HD TV with many channels Good bathtub and shower Good breakfast with cotton napkin instead of paper
Stayed in April 2022
Reviewed: 27 March 2022
Beyza
Germanyroom bathroom was dirty, no electric in the half of the room, cokd water on Sunday for shower
location and breakfast bufe
Stayed in March 2022
Reviewed: 28 September 2021
Egil
NorwaySteigenberger Conti Hansa is the perfect place to spend a night in Kiel. Here you have comfortable rooms, positive and helpful staff, a nice bar/lounge and an excellent breakfast. Parking in the basement costs 21 euros, though.
Stayed in September 2021
Reviewed: 15 June 2022
Anonymous
United Kingdommore reception staff required - or quicker check out
clean and modern
Stayed in June 2022
Reviewed: 24 August 2021
Anonymous
LuxembourgGood location, cozy room, parking access straight from the hotel.
Stayed in August 2021
Reviewed: 11 April 2023
Anonymous
Germanynothing to complain about
felt comfortable and welcoming
Stayed in April 2023
Reviewed: 31 March 2024
Neren
South AfricaThere are no comments available for this review
Stayed in March 2024
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