The view from the balcony and the peaceful location. Comfy bed. Hotel staff were all friendly and helpful.

Stayed in April 2024

The carpets from the rooms to breakfast area need a wet and dry clean. Very dirty carpets.

The breakfast was great, hot water was great and bathroom was clean. Good location. Room cleaning service was good.

Stayed in March 2024

The Sunday night buffet was a bit pricey for the quality of the food on it (Salad bar and desserts were tasty but the main dishes were not very appetising). Although the waiter was very friendly and kindly let the kids eat from the buffet free of charge which was nice. We chose this hotel as a mid stopover driving from Prague to Calais. It is in a lovely location but the roadworks (and closure when we stayed) on the nearby motorway meant it was not so convenient for a stopover as it took a while to get back onto the motorway because of local traffic.

I don't know if we just have low standards but I thought the other negative reviews were a bit unfair on this hotel. The staff were friendly and welcoming on reception and in the restaurant. Our room was large, comfortable and definitely clean. The breakfast buffet had a nice selection of food and drink and was well stocked. Yes the hotel is a bit dated but I think the very reasonable price of the room (especially as it includes breakfast) reflects this.

Stayed in February 2024

The internet was crappy! I couldn't use the internet most of the time. I wanted to call the reception from the room to ask a question and there was no way to reach the reception. By the bedside table, there was a QR code which wasn't functioning and one had to come all the way down from the 7th floor to the reception to ask a question. Also, every morning I leave the room to go down for breakfast, the key card stops functioning and I have to go down all mornings to the reception for them to reactivate it. That was exhausting! Also, there was mould in the bathroom and the walls on the balcony were peeling so badly.

The view was great. The breakfast was good although more variety would be appreciated. The view from the junior suite, on the 7th floor was awesome! The hotel is quite old and you can see they are trying so hard to maintain it. But they need to try harder because it looks dilapidated in some places 😊.

Stayed in February 2024

The room was not clean (not exactly 'dirty' but just old, stained and wrinkly carpets, overall quite shabby). The windows were absolutely NOT clean, which was a shame as we had a wonderful view of the rolling countryside. We folded up the pull out couch/bed in order to use the living room of our suite, and saw just how bad the carpet, etc was...quite awful. The breakfast bar was large and the dining room was potentially lovely (again, very dirty windows, somewhat shabby chairs, grimy feeling carpet) but some of the hot food was not warm/appealing, and some of the selection was slow to be replenished. A shame, as the hotel could really be nice if someone would invest in a renovation.

The size of our room (suite) and the view were great. The staff were friendly and check in and out were easy. Plenty of parking.

Stayed in December 2023

The building is very old fashioned, not modern at all. There were quite a lot of mould in the bathroom and I wouldn't say it was the cleanest room I've ever stayed in. We payed for our stay during the check-in but when we wanted to check-out they said they can't see that we payed and we had to prove it with giving them our card and showing our bank statement which was quite annoying and we didn't like this customer service at all. At the end they found our payment in their system, but still it wasn't a good experience. Another thing, we've been woken up by the cleaners knocking on our door at 9am...the check-out was until 12noon, so why on earth the cleaners come before check-out? Very much annoying. I probably wouldn't stay here again.

They had a balcony which we could use and the bed was quite comfy, however it wasn't a french or double bed but 2 single beds put together. We got 2 packs of Haribo gummies as a gift which was nice and a bottle of sparkling water. The breakfast all together was quite lovely, but the coffee wasn't very nice.

Stayed in January 2024

The evening buffet was ... terrible and expensive!!

BREAKFAST

Stayed in October 2023

The carpet was dirty, the balcony was not cleaned the whole while.

The location is quiet. The breakfast is amazing

Stayed in October 2023

Staff at dinner were annoyed we hadn't waited to be seated and so did not serve us drinks or give us cutlery! All the showers in the sauna were broken.

Stayed in August 2023

lost places

Stayed in June 2023

Not clean the room was old from inside The elevator old the building need a totally renovation

Good breakfast friendly staff good location

Stayed in August 2023

The coffee was terrible, didn’t taste coffee.

I read so many poor reviews that I was expecting the hotel to be in bad conditions however I was positively surprised that it was very clean and that despite it being old it’s quite ok.

Stayed in July 2023

Is bit old

The location

Stayed in July 2023

The carpet is constantly dirty, even in the restaurant. The bathroom is oldish. the lift capacity is limited causing longer waiting times. The rooms and the hotel itself need a major refurbishment.

The breakfast is great, offers many choices. The view from the hotel is gorgeous, the staff is helpful. The price/value ratio is good.

Stayed in July 2023

The hotel is really outdated and needs serious renovation. Everything reminded me of an old 70s hotel in a communist country- very old furniture, stained carpets, uncomfortable beds, holes in the walls where previously I assume hung art, holes on the walls of the balcony, outdated bathroom fixtures. The hotel is far from downtown Koblenz and you need to either drive or take a bus. Taxi service is non-existent. Overall, really poor quality for the price we paid.

Staff was polite and room was spacious. There is a bus stop in front of the hotel and the bus takes you directly to Old Town Koblenz. The breakfast buffet was pretty good.

Stayed in May 2023

Management should pay attention about cleaning , the toilet was very smelly, ( overall cleaning is an issue ) and the breakfast staff should be more friendly ..

Stayed in December 2022

It could have been nice to have coffee/tea maker.

Loved the location as it provided option to explore the nearby woods by walk. The room was big and breakfast was good.

Stayed in September 2022

Room could have been larger and it did have a balcony (in need of renovation). Very disappointed that it has Satellite TV but no English channels or radio (don't forget your smart speaker), very annoying considering that while we were there every second person was speaking English and for that reason, we will try somewhere else. Very nice bar but no music and the sitting out area was very crowded and noisy we had to wait 30 minutes to get a seat outside which wouldn't have been a problem if it hadn't been over 30 degrees +.

Room had a nicely laid out shower room with a shaving mirror and also had a balcony (in need of renovation) but a great view of the Rhein hills down to Koblenz about 12 Km away (12-15 Minutes). Breakfast was a buffet, scrabbled eggs were great but no Bacon or Sausages it does have a great mini pancake maker with loads of toppings and freshly made bread rolls. There was also a nice garden to sit out, weather permitting.

Stayed in August 2022

Stains in the floor. Shower curtain. Really? Breakfast was processed food galore. Scrambled eggs made of powder, coffee just terrible. What to expect for 160 euros a night with family of 5.

Comfy bed.

Stayed in August 2022

bathroom is very old-style

Location and breakfast

Stayed in July 2022

Bedding needs a little more attention.....

Very spacious rooms, good place but seems a little unprepared...all sorted out on the end 👍 Very good and sufficient breakfast included 😀

Stayed in July 2022

The hotel is dated and in need of updating. The price is a bit high for the quality of the rooms.

Situated in a pleasant wooded landscape outside of town, the hotel is a pleasant and quiet place. The beer garden offers good variety of beers and a nice array of German food. The buffet breakfast is among the best anywhere.

Stayed in July 2022

rooms is quite old

Stayed in April 2022

Rooms were very compact. Bed condition was pathetic. There was hardly my scope for the movements. The lock was not existence.

Only location , Parking facility and breakfast.

Stayed in April 2022