41 Bis Rue Porta, 81000 Albi, France
#7 of 19 hotels in Albi
Guests' ChoiceBased on 139 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.1
Staff
9.2
Value for money
7.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Ronald
United StatesNothing
Location, short walk to Cathedral and Toulouse-Lautrec Museum Right on River Excellent breakfast
Stayed in May 2024
Reviewed: 30 March 2024
David
United KingdomOnly criticism a light on the bathroom mirror illuminated the whole room At night through the glass bathroom Door.. had to get up and cover it with a towel.
Great location, very characteristic and staff very helpful and friendly.
Stayed in March 2024
Reviewed: 6 January 2024
Mario
FrancePosition, kind personnel, électricité equipment
Stayed in January 2024
Reviewed: 20 December 2023
Parmis
SpainCleanliness, it’s not bad but also not wow especially the towels.
Actually everything was great, the location is beautiful the food in the restaurant dinner and breakfast wonderful
Stayed in December 2023
Reviewed: 31 October 2023
Carol
United KingdomThe same menu
The beds and the bathroom
Stayed in October 2023
Reviewed: 14 October 2023
Simon
United KingdomNothing of note
I stayed at the Mecure Albi Bastides on the third and fourth nights of a 30 day road trip through France and Spain. I was really impresssed with this hotel. Firstly, there was a large private car park in the grounds of the hotel. Once in the reception area, staff were very welcoming and spoke excellent English. My room was very comfortable, with good facilities and great views over stunning Albi. The hotel restaurant was reasonably good value and the food was very good with the option of outdoor dining with impressive views of the river and cathedral. Breakfast was also very good with lots of choice.
Stayed in September 2023
Reviewed: 12 October 2023
Gordon
FranceThe "door stop" was too far from the wall, so I stubbed my toe on it, a member of staff agreed, and said he would have it fixed. I complained that the kettle didn't work, it did, but it had a strange "slider" switch.
room, view, location. breakfast on the terrace.
Stayed in September 2023
Reviewed: 28 September 2023
Adrian
United KingdomNothing really.
Very straight forward Mercure in a good location with easy access to the centre and good parking.
Stayed in August 2023
Reviewed: 15 September 2023
Damian
United KingdomAir conditioning was pretty innefective
Very welcoming staff. Decent breakfast overall. Great views
Stayed in September 2023
Reviewed: 26 August 2023
Alison
FranceNothing, it was fine for us. Everything we needed for a visit to the historic centre which was about 20 minutes by foot.
The view from the room and the restaurant was great, location good, parking easy and the food was exceptionally good, much better than some of the more expensive modern hotels we stayed in on this trip. Comfortable room and friendly staff as well as a garden suitable for my large dog, who was welcomed. We were allowed to leave the car in the car park for the morning before we checked in later.
Stayed in August 2023
Reviewed: 25 August 2023
Peter
FranceGreat view and location.
Stayed in July 2023
Reviewed: 25 July 2023
Peter
United KingdomNothing.
Pleasant room with great river view. Short walk (up hill) to the old town.
Stayed in July 2023
Reviewed: 24 June 2023
Kevin
New ZealandNothing
Great location, beautiful view, clean, tidy and friendly staff. Special thanks to Thomas
Stayed in June 2023
Reviewed: 20 June 2023
Valerie
United KingdomBreakfast was excellent and staff very welcoming.
Stayed in June 2023
Reviewed: 19 June 2023
Pedro
CanadaThe bed was so bad, not enough pillows, and so hard.
Staff was nice, the location. The bathroom mirror was cool.
Stayed in June 2023
Reviewed: 6 June 2023
Rod
United KingdomArchitecture and history plus easy parking and electric car charging.
Stayed in June 2023
Reviewed: 1 June 2023
Susan
United KingdomBeds were a little hard for our liking.
Fabulous view of old town, nice rooms, good breakfast.
Stayed in May 2023
Reviewed: 15 May 2023
Karl
United KingdomWonderful breakfast and great views.
Stayed in May 2023
Reviewed: 2 May 2023
Pamela
FranceView from hotel/restaurant beautiful 🤩
Stayed in April 2023
Reviewed: 28 March 2023
Peter
United Kingdomrooms could do with an upgrade
location and customer service
Stayed in March 2023
Reviewed: 19 February 2023
Stuart
Francethe bathroom sliding door was very poor fit or repair!
Stayed in February 2023
Reviewed: 13 December 2022
Karen
United Kingdomdinner the pasta dish tagliatelle was massive should offer smaller portion as option plus was basically plain pasta with garlic a tomato or pesto sauce would have been ideal
great location with views of the river and comfy bed great shower
Stayed in December 2022
Reviewed: 23 October 2022
Janet
United Kingdomroom was hot - air conditioning not very effective decor is very dated
location view of cathedral
Stayed in October 2022
Reviewed: 13 October 2022
Charlotte
United KingdomA little bit tired in places but otherwise a nice little place and good value
Fantastic location and free parking onsite which seems a rarity in cities. A great view from breakfast and a good selection as well. Nice atmosphere, felt a bit tired in places but otherwise would definitely recommend to others staying in Albi.
Stayed in October 2022
Burgas City, Bulgaria
Frankfurt/Main, Germany
Loreto, Mexico
Strathmore, Canada
Biloxi, USA
2 Mai, Romania
Yelizovo, Russia
Yekaterinburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content