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Reviews of Château des Comtes de Challes 3 stars

247, Montée du Château, 73190 Challes-les-Eaux, France

#1 of 6 hotels in Challes-les-Eaux

Guests' Choice

Review score

Based on 93 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 12 May 2024

    9.0
    Excellent for a stopover before taking the tunnel to Italy when the Alpine passes are closed
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night

    The breakfast was good as continental breakfasts go, but lacked a cooked offering.

    Lovely setting above the town, in its own park with great views across the valley. Good secure parking in the grounds. Large and comfortable room, well equipped with the usual facilities and good wifi connection. As an unexpected bonus, it has a side business running wine tastings and selling good wines at fair prices.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    We stay most years on route to skiing and standards maintained
    • Leisure trip
    • Family with young children
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Quiet out out of town location Good parking Very comfortable in a character building

    Stayed in March 2024

  • Reviewed: 15 April 2024

    7.0
    An enjoyable and convenient place to stay when using Chambery airport.
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night

    Breakfast was disappointing and the bedroom was let down by there being only cardboard beakers - not glass - and no room safe.

    The dinner was extremely good.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Charming Double Room
    • Stayed 4 nights
    • Submitted via mobile

    food options are limited but nice play to stay

    location

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night

    There were a lot of staff but it was very pretentious and not particularly friendly. The breakfast was not good value for money. We were down an hour before the end of service and there was little choice. Croissants had not been replenished or eggs. Very disappointing.

    Room was very old but very nice and the bathroom worked well. Dinner was ok but menu choice limited

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    The barman seemed a bit 'lost', very nice but not quite so competent. The tour des caves a vins was great, just a little lacking in personality and fun.

    It was extremely clean and comfortable. It is a stunning hotel in a beautiful location

    Stayed in March 2024

  • Reviewed: 14 February 2024

    9.0
    Good location, very comfortable and clean but reception disappointed.
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    We came last year and were received by a gentleman extremely helpful. We were happy to repeat the experience but this year we were very disappointed by the lady at the desk. Not very pleasant. Also breakfast is very expensive.

    The room and the location were excellent.

    Stayed in February 2024

  • Reviewed: 22 November 2023

    7.0
    A pretty and well-positioned hotel high above the main autoroute makes a good stopover with a delicious dinner!
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    A large and well-maintained set of buildings that make up a charming chateau high above Chambery, with a lovely restaurant serving excellent dishes. Our room in the main house was small but clean and comfortable.

    Stayed in November 2023

  • Reviewed: 3 September 2023

    7.0
    Peaceful and relaxing setting.
    • Leisure trip
    • Family with young children
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet needs replacing in hall and staircase. Coffee was not good that we requested it was late so perhaps the main coffee machines were not working. Drapes over bed and fabric headboard. Personal choice.

    Lovely setting - peaceful and quiet. Receptionist gave us information regarding local places to eat for supper as we were not looking for a 3 course meal at the hotel after a long day travelling. Superb information and a pleasant member of staff.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    8.0
    Lovely
    • Leisure trip
    • Family with young children
    • Charming Double Room
    • Stayed 1 night

    Bed was a bit hard

    Beautiful building and pool

    Stayed in August 2023

  • Reviewed: 31 August 2023

    9.0
    excellant
    • With a pet
    • Business trip
    • Solo traveller
    • Charming Double Room
    • Stayed 1 night

    nothing

    staff where exceptional . Food was great. Peaceful.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    Excellent stay, we will definitely be back
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean spacious rooms with excellent views, beautiful old building with great facilities and the food was delicious.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    We liked the hotel and would come again as its location is so good.
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night

    Rather shabby room and old fashioned bathroom for a 4* hotel.

    Good dinner on the terrace Friendly staff especially in the restaurant Good breakfast

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    A beautiful place from the outside - maybe to stop for coffee or dinner rather than to stay.
    • Family with young children
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything very worn out , staff treats guests completely impersonal - like an unpleasant duty. Strange smell in the rooms.

    Beautifully located well-kept from the outside.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Lovely hotel in a good location
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the staff made us feel unwelcome.

    Beautiful building. Room was clean and comfortable. Staff were good for the most part but some not so welcoming. Location great for exploring the area.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    8.0
    Easy to find, easy check in, great parking. Dinner and wine were superb
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no complementary water in our room

    Grounds and the view. Great food and wine list and not to pricey. Good breakfast

    Stayed in June 2023

  • Reviewed: 22 July 2023

    9.0
    One night stop off, to break up the journey
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night

    Couldn’t fault this properly

    Traffic was terrible so went straight into dinner, great choice of food and wine Room was clean and comfortable with great A/C Breakfast had everything we required Checkout was quick and simple, no issues

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    The corridors are very narrow and the interior a bit outdated. We didn’t booked a breakfast but didn’t miss it as judging by the look it wasn’t anything special.

    We arrived very late and left the next day and the castle served its purpose to provide a good place to sleep. Professional staff and gorgeous garden.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    10
    A relaxing place to stay
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Gorgeous chateau nestled in the hills outside Chambéry. Wonderful staff, amazing food, beautiful rooms. Well Worth the stay.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    Very nice … location and attitude. Glad I stayed
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was my fault that I didn’t make a reservation for dinner . We arrived late and was told no ….. the reception person was very gracious …. The person she asked at the restaurant was very curt but I assumed they were overwhelmed . As I said it was our fault . Fair warning to anyone staying …. Plan ahead . We ended up with walking to a store in town . Just as well as we were heading to Père Bise in Talloires the next night. Breakfast was very nice as was the staff .

    Beautiful location !!!!

    Stayed in June 2023

  • Reviewed: 12 June 2023

    10
    Luxury stay and very comfortable
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift

    Luxurious and good service

    Stayed in June 2023

  • Reviewed: 29 March 2023

    9.0
    We love this hotel and have stayed here over a dozen times
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    Loverly room and excellent food at dinner

    Stayed in March 2023

  • Reviewed: 15 March 2023

    8.0
    Beautiful Chateau with excellent Restaurant
    • Leisure trip
    • Couple
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing hot for breakfast, no eggs to boil. Cold hard boiled eggs only. Quite nice Not enough coffee machines for a full house, so guests queuing

    Beautiful buildings Very comfortable bed, nice linen Excellent Restaurant, delicious Dinner. Breakfast quite good, hard boiled eggs and ham, delicious croissants.

    Stayed in March 2023

  • Reviewed: 12 March 2023

    10
    Superb
    • Leisure trip
    • Group
    • Charming Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would love if there was a spa or indoor swimming pool.

    Fantastic staff, so helpful, especially Emelie who helped us get last minute transport to and from the airport. Beautiful setting and the restaurant was exceptional. The added live music from the violinist and guitarist was wonderful.

    Stayed in March 2023

Showing 1 – 25

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