2 rue de la cavalerie, 13200 Arles, France
#11 of 42 hotels in Arles
Guests' ChoiceBased on 218 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
9.2
Value for money
8.6
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
David
AustraliaLocation and price
Stayed in May 2024
Reviewed: 12 May 2024
Victoria
IsraelRoom is so small. I know that its standart for europe 3 stars but it still not comfotable.
Location is perfect. The ability to park near railway station free of charge its very close to the hotel and you will save money. Breakfast is good enough . I recommend dont take this hotel i like that they have the option of small and big breakfast . Bed was good
Stayed in May 2024
Reviewed: 9 May 2024
Barbara
United StatesHotel not being up front on parking area. We asked about the garage parking, but the desk clerk said it wasn't available for some reason.
Location was great but hotel was transparent on parking. We had to park at train station about 1/4 mile away. Not the worst thing in the world, but we had a lot of rain when we stayed there.
Stayed in May 2024
Reviewed: 5 May 2024
Brigitte
CanadaRooms on the small Side
Pricing and proximity to attains train station. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 20 April 2024
Jeffrey
New ZealandIdeal location for seeing Arles - The Amphitheatre and Theatre and excellent for arriving by train and for taking river cruise from Arles. the Hosts were very hospitable. We only had a simple breakfast which was adequate for air requirements.
Stayed in April 2024
Reviewed: 12 April 2024
David
United KingdomWould have liked tea, coffee making facilities in room. Room was fine for one person but would probably feel cramped with two people.
Very friendly and helpful staff in quiet, comfortable family run hotel.
Stayed in April 2024
Reviewed: 11 April 2024
Stephen
AustraliaThe buffet breakfast was a little overpriced but had a good range of choices. The croissants were a bit too flaky
Very comfortable and good bathroom
Stayed in April 2024
Reviewed: 5 April 2024
Noel
IrelandThe window blind would not go up. Room a bit dark. Though we could open window for fresh air.
Close to all the historical sites. Great staff.
Stayed in April 2024
Reviewed: 16 November 2023
Peter
United Kingdomnothing
Good value hotel about halfway between the railway station and the amphitheatre.
Stayed in October 2023
Reviewed: 10 November 2023
Silvia
United Statesexcellent breakfast and location
Stayed in October 2023
Reviewed: 5 November 2023
Lesley
SwitzerlandTea/coffee facilities in the room
Good location, parking facilities were easy
Stayed in October 2023
Reviewed: 18 October 2023
Richard
United KingdomNo tea/coffee making facilities in room
Good location in the old town Secure garage for bikes although not attached to hotel
Stayed in October 2023
Reviewed: 16 October 2023
Michelle
United KingdomNothing
Great location, lovely room and great staff
Stayed in October 2023
Reviewed: 29 September 2023
Catherine
FranceReally enjoyed our stay ,but if I have a small complaint it would be that the bathroom was very small .The small breakfast was really good ,lovely fruit,mini croissants etc. and a great cup of tea . Served in a teapot!
Stayed in September 2023
Reviewed: 25 September 2023
Linda
New ZealandWould have loved tea and coffee making facilities there. There was a drink machine downstairs but it was broken
Great location
Stayed in September 2023
Reviewed: 19 August 2023
Keith
AustraliaAs far as the room size is concerned, what you pay for is what you get.
Good location a short walk from the train. On the edge of the old town and right beside the mighty Rhone river. Friendly staff. Standard rooms are small but facilities are clean and the bed is comfortable. The paid breakfast is very comprehensive.
Stayed in August 2023
Reviewed: 11 August 2023
Patricia
CanadaNothing major just a wish for shelving in the shower
The location was amazing. Major grocery store was a two minute walk. Access to the train and buses five minutes away. Good restaurants were located right outside the hotel. Major sites less than five minutes away . The room was clean and the staff was very nice
Stayed in August 2023
Reviewed: 22 July 2023
Johanna
SwedenNothing
Excellent location
Stayed in July 2023
Reviewed: 17 July 2023
Billy
United KingdomHotel in a perfect location on the edge of the old city, close to all the major sites, the river and parking areas. The staff were extremely friendly and helpful with any queries. Added bonus having a safe deposit and fridge in the room and vending machines in foyer for out of hours drinks. Comfy bed and enjoyed the buffets breakfasts.
Stayed in July 2023
Reviewed: 13 July 2023
Rick
United KingdomUnfortunately our room smelt a little damp when first entering but overcome by opening window. Room was on the small side but perfectly acceptable for a 2 night stopover.
Location was excellent for visiting the city by foot. Free car parking less than 5 minutes walk. Very friendly and helpful staff. Hotel clean and modern.
Stayed in July 2023
Reviewed: 7 June 2023
Cynthia
United StatesAir conditioning was very low and not able to turn up.
Great location and very close to parking. Good recommendations for dinner.
Stayed in June 2023
Reviewed: 31 May 2023
Christopher
AustraliaLovely hotel, clean and well located. Comfortable room with air-conditioning. Helpful staff. 6
Stayed in May 2023
Reviewed: 22 May 2023
Eric
United StatesNothing to complain about.
The room was quite nice, with a nice view to a park, a comfortable bed, and greatvshower. The staff, especially Louise were friendly and helpful, including the storage of my luggage for deversl hours after I checked out and before my ride oneard came. Elevator to 3d floor room was appreciated. The buffet breakfast was exceptional and a good value.
Stayed in May 2023
Reviewed: 21 May 2023
Sue
United StatesWish there was a fan or window in the bathroom. also toilet was not filling with water until we turned the valve so it could flush. We never saw that before. Not a big issue, probably just needed adjustment.
close proximity to the train and the old town center, yet very quiet.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content