7 Place du Capitole, 31000 Toulouse, France
#27 of 87 hotels in Toulouse
Guests' ChoiceBased on 964 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.7
Facilities
8.1
Staff
8.9
Value for money
8.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 November 2023
Nelson
PortugalRoom with no view, located in the middle of hotel
Best location in Toulouse, right in the heart of the city
Stayed in November 2023
Reviewed: 27 November 2023
Martin
IrelandBreakfast could have been better
Bed and pillows were extremely comfortable. Staff were very helpful polite and always smiling.
Stayed in November 2023
Reviewed: 27 November 2023
Angela
United KingdomNot easily accessible for parking
Well placed and clean
Stayed in September 2023
Reviewed: 26 November 2023
Pavlina
Czech RepublicThe beds are not very comfy to share by two person.
Location Is amazing exactly at the main square. Great breakfast.
Stayed in November 2023
Reviewed: 26 November 2023
Reyya
OmanVery few breakfast options.. old room furniture and toilet no shower as it seems like no maintenance was done for very long time
I love the location .. specious suit .. clean place .. and very friendly staff
Stayed in November 2023
Reviewed: 26 November 2023
Tiziana
NetherlandsCould not open the window
Very central
Stayed in October 2023
Reviewed: 24 November 2023
Layide
NigeriaI love the location and Breakfast was nice, there was a particular staff that was really friendly, kind and cleaned my room really well. Dorcas Idahosa. I’ll definitely be back
Stayed in November 2023
Reviewed: 17 November 2023
Alyce
AustraliaNothing to say
Location was perfect
Stayed in November 2023
Reviewed: 14 November 2023
Vanita
United KingdomGreat location in centre of town. Good transport links, excellent shopping and food / drink options nearby. Hotel staff friendly and rooms very quiet and comfortable. I would recommend a stay here.
Stayed in November 2023
Reviewed: 5 November 2023
Guilherme
PortugalLocation
Stayed in October 2023
Reviewed: 30 October 2023
Franck67
FranceParking not free
Stayed in October 2023
Reviewed: 29 October 2023
Alfredo
United StatesThe price of the breakfast
The location and the A/C
Stayed in October 2023
Reviewed: 25 October 2023
Jacob
Israelthe missing bathroaps amd sleepers
the location
Stayed in October 2023
Reviewed: 24 October 2023
Diane
New ZealandThe bed was small - this was the only thing we didn’t like but did impact on our sleep
Fantastic location. Very clean room. Friendly and helpful front desk and felt safe and secure.
Stayed in October 2023
Reviewed: 23 October 2023
Jane
United KingdomCan’t think of anything!
Modern, comfortable, clean and sooo central!
Stayed in October 2023
Reviewed: 19 October 2023
Tanya
AustraliaLocation is perfect. The staff are welcoming and very helpful. I cannot fault my stay
Stayed in October 2023
Reviewed: 18 October 2023
Caroline
United KingdomNo complaints.
Although I haven't given top marks for this hotel, we would stay here again. The staff were wonderful and really attentive. It's a great hotel in an excellent position to see the city, being right in the centre with a car park just yards away and restaurants on the square. We only stayed one night en route elsewhere but would stay longer if we'd had the time. Nice hotel Book with confidence :-)
Stayed in July 2023
Reviewed: 17 October 2023
John
IrelandExcellent location
Stayed in October 2023
Reviewed: 15 October 2023
Lynda
United KingdomRoom not ready after agreed check in time (3 pm) However we were immediately ‘upgraded’ to another room - disappointed with fridge provisions - only 2 bottles of water and a sausage (?), limited selection of tea, no complimentary snacks
Bathroom, shower - great, lovely hot shower Very comfortable bed, good air con Excellent food and service for evening meal in restaurant
Stayed in October 2023
Reviewed: 15 October 2023
Andrew
United KingdomLack of organisation at breakfast. Cutlery missing from table, replenishment of fruits slow, no lid for teapot, croissant raw dough in middle (I was able to replace) Room air con difficult to regulate
Fantastic location in centre of city convenient for everything.
Stayed in October 2023
Reviewed: 15 October 2023
Eileen
IrelandNothing not to like
Fantastic location in Toulouse. Room was large with very comfortable bed. Good blackout curtains. Staff were courteous and efficient. Breakfast had a very good selection of hot/cold foods
Stayed in October 2023
Reviewed: 14 October 2023
Karen
United StatesThe breakfast was good but in a cramped space
The location was amazing. Clean and well maintained
Stayed in October 2023
Reviewed: 13 October 2023
Anders
SwedenBeakfast,great city
Stayed in October 2023
Reviewed: 11 October 2023
Ricardo
PortugalReception staff. First time i remember i got asked for a deposit. I'm level 3 Genius here in boking and none of the hotel stays I had before required this, even in other french cities. First the girl at the receipting demanded a credit card, which wasnt stated anywhere during my booking, than because I didn't brought one, she says I won't be charged the deposit, but then, without letting me know they charged 50€ on my revolut card while I was paying city fees. So I ended up with 50€ blocked in my revolut account for 8 days (my stay was one night) because of a deposit that even today i don't understand what's for.
Location and quality overall.
Stayed in October 2023
Reviewed: 10 October 2023
Suzanne
United KingdomWe returned from our meal out at 10.30 to have a drink at the hotel bar but it was closed. Seemed early for a city center hotel bar to close.
Location was very good. We were upgraded to a better room on check in which was greatly appreciated as it was much bigger.
Stayed in October 2023
Alicante, Spain
Lea, UK
Bolquere Pyrenees 2000, France
Burkesville, USA
Rapolano Terme, Italy
San José, Costa Rica
Keystone, USA
Jotanovići, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content