Route De Saint-Hilaire, 11000 Carcassonne, France
#5 of 40 hotels in Carcassonne
Guests' ChoiceBased on 18 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
9.7
Value for money
8.2
Free WiFi
6.2
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Showing 1 – 18
Reviewed: 30 April 2024
Simon
United KingdomRooms and bathrooms in need of some refurbishment but its comfortable and clean. I guess the faded elegance is part of the charm.
Location was great for us. We didn't stay for breakfast. The room was lovely but a little tired, as were the bathrooms. We had dinner in the restaurant, the food and service was exceptional. As an overall package this Hotel was great, an oldy woldy charm with brilliant staff. It exceeded our expectations.
Stayed in March 2024
Reviewed: 22 July 2023
Christopher
United KingdomBreakfast was served but with no choice - just presented to you For such a high quality hotel it was disappointing that the Bistro was closed Wednesdays in high summer and only other dining available on site was very expensive (in our opinion) ‘gastronomic’ restaurant.
Beautiful hotel, lovely garden areas, very friendly and attentive staff, food very good in bistro
Stayed in July 2023
Reviewed: 1 July 2022
Manish
United KingdomNothing - we liked everything very much!
The ambience of the place was excellent - calm, tranquil, serene and very pretty. The building and interior were very nice and the place was an ideal venue to spend an anniversary weekend. The dinner at the gastronomic restaurant was excellent and the wine choice was excellent - the sommelier was superb in his recommendations including a local rose desert wine which went beautifully with our dessert. The service of the staff was excellent and the place exceeded our expectations overall. My wife also had the facial on site (provided by a third party but arranged by the property) which was also excellent.
Stayed in June 2022
Reviewed: 24 June 2022
Paul
United KingdomThe property is great the room service menu could be improved 🤔 Hope this helps
beautiful location and 5 star staff who went the extra mile to make your holiday special
Stayed in June 2022
Reviewed: 17 May 2022
Federica
United KingdomAmazing place for a romantic weekend in the scenic Carcassonne. The hotel is elegant and clean, we can't wait to be back in summer to use the beautiful pool!
Stayed in April 2022
Reviewed: 12 December 2021
Oriol
Spainanything
place
Stayed in December 2021
Reviewed: 11 July 2021
Penelope
United KingdomNo bathrobes to go to the pool.
Hospitable and helpful staff in a wonderful location with a large pool and golf course. An excellent restaurant with good service and mouthwatering desserts. A knowledgeable and friendly sommelier.
Stayed in July 2021
Reviewed: 23 September 2022
Jackson
United Kingdomlet down by the bed. Level of room said a king size room yet bed was 2 single beds pushed together rather than a king size mattress. I pointed this out to staff after first night but nothing done to rectify. Bed not comfortable. we felt hotel was “tired” and in need of redecoration. Had dinner in restaurant on first night - chose meal with wines to accompany each course. Sommelier was very slow to offer wines and did not appear to be duly aware of what food we had chosen, was not keen to discuss wines with us and leaned over us when pouring wine!!
location was peaceful
Stayed in September 2022
Reviewed: 25 July 2022
Rebecca
United Kingdomhotel was a little tired looking in places.
lovely location with amazing pool and restaurant. staff were superb! restaurant is top notch!
Stayed in July 2022
Reviewed: 25 July 2023
Wojciech
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Reviewed: 25 September 2022
Alison
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 21 August 2022
Neil
United KingdomThere are no comments available for this review
Stayed in August 2022
Reviewed: 5 July 2022
Jacqueline
United KingdomThere are no comments available for this review
Stayed in July 2022
Reviewed: 25 July 2021
Conor
IrelandThere are no comments available for this review
Stayed in July 2021
Reviewed: 5 April 2024
David
SpainThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 August 2022
Mar
LuxembourgThere are no comments available for this review
Stayed in August 2022
Reviewed: 8 September 2021
Anonymous
United StatesThere are no comments available for this review
Stayed in September 2021
Showing 1 – 18
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