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  5. Reviews of Grand Hôtel Terminus Reine

Reviews of Grand Hôtel Terminus Reine 3 stars

5 Avenue de Charles de Gaulle, 52000 Chaumont, France

Review score

Based on 46 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 8 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night

    Trying to navigate to the destination is baffling due to one way system and confusing signage. The bedroom decor was a bit drab

    The room and bathroom were very large. The staff are delightful. The full sized stuffed wild boar at reception is quirky and fun. Position is great

    Stayed in February 2023

  • Reviewed: 4 October 2022

    6.0
    The Grand Guignol of hotels. Entertaining in its way!
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    The decor was almost frightening, certainly bizarre with black bedspread and gold chairs. All very odd and over the top. Not restful. We had to open the window as there was no air con and the noise from the street traffic throughout the night was very loud. Also we could hear the station announcements from early in the morning.

    Ease of check in without pre booking and helpful staff

    Stayed in September 2022

  • Reviewed: 26 September 2022

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff seemed very overworked running up and down stairs.The restaurant looked half empty but they said it was fully booked at 8.00 pm. We only booked with them as they had an onsite restaurant.On our journey through France so were quite disappointed that there was no restaurant service. It would have been helpful to have an option or an indication on the booking site to reserve a table.However there were several restaurants 5 mins up the street.With very good food and service.So it was fine.

    The staff were very helpful.The breakfast was nice.They upgraded when I complained about my double bed when I had booked a twin bed.The hotel was a good location for an overnight stop not far from the motorway and easy to find.A bit run down but clean and comfortable bed and nice breakfast although a bit expensive at 10 euros.

    Stayed in September 2022

  • Reviewed: 24 June 2022

    8.0
    Very nice stay
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night

    We did not know tht we needed to book the car park in advance but luckily, there was space available few meters away from the hotel, opposite the train station.

    Very nice hotel, well located. Clean room with a good size room and bathroom.

    Stayed in May 2022

  • Reviewed: 18 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Shower
    • Stayed 1 night

    A nice older hotel, close to the town and the station. I liked this town very much and did a lot of walking here. Great breakfasts.

    Stayed in May 2022

  • Reviewed: 28 May 2022

    7.0
    i recommend
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    peefect location, good value for money, professionalism. recommend!

    Stayed in May 2022

  • Reviewed: 3 February 2022

    6.0
    Disaster!
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Didn't seem really clean...

    Good rich breakfast. Rooms and bathroom acceptable.

    Stayed in January 2022

  • Reviewed: 16 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night

    couverture

    Situation, parking, personnel

    Stayed in November 2021

  • Reviewed: 15 November 2021

    6.0
    Pleasant
    • Business trip
    • Group
    • Comfort Twin Room with Shower
    • Stayed 1 night

    the rooms are not soundproof - if the guest next door or the floor above had a shower, it was loud. not to mention people walking up and down the stairways or closing doors.

    well located, enclosed restaurants are pretty good.

    Stayed in November 2021

  • Reviewed: 5 July 2021

    7.0
    Amazing food and good overall
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor

    Food was amazing, dinner in particular. Breakfast is disappointing. Rooms are okay but good size. Staff is friendly and helpful. Loved the decor!

    Stayed in July 2021

  • Reviewed: 20 March 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night

    run down building and facilities

    space and atmosphere

    Stayed in March 2023

  • Reviewed: 7 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Ungarded parking pretty far away Noisy rooms (neighbours) Badly heated room and restaurant Breakfast terrible, hard bread, cheap yoghourt, little choice, chilly breakfast room

    Good matress

    Stayed in March 2023

  • Reviewed: 15 February 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Perfect location

    Stayed in February 2023

  • Reviewed: 15 January 2023

    10
    although just a short stay it was most enjoyable.
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    that we could not stay longer and explore the local area!!

    lovely area and building. great decor and lovely staff. the local ‘owl’ beer in the bar was delicious.

    Stayed in January 2023

  • Reviewed: 24 December 2022

    10
    For a journey South it is a suitable stop over
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    comfortable

    friendly clean convient

    Stayed in December 2022

  • Reviewed: 4 December 2022

    9.0
    Superb
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    good solid 1950’s hotel right by station with bags of character -great staff- best hotel in CHAUMONT!

    Stayed in December 2022

  • Reviewed: 23 September 2022

    5.0
    Soundproofing not very good as fellow residents could be heard moving furniture and talking at 10 pm
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night

    Decor was dark and dingy.. ceilings painted brown!

    Ensuite and shower were good although at 9 pm no hot water

    Stayed in September 2022

  • Reviewed: 28 August 2022

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Comfort Twin Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Slightly dated, but plenty of character

    Great staff, comfy room, nice French town to visit.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    1.0
    we didn’t stay we contacted the hotel and carried on driving and slept a little in the car until we felt safe
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    we walked around the location but felt to intimidated to remain as there was a large group of drunken males

    we don’t know it wasn’t located with the address given, we rang and was unable to communicate with the person on night reception

    Stayed in July 2022

  • Reviewed: 24 July 2022

    10
    Patricia from front reception was just amazing. very helpful and kind.
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Great location and staff. 😊

    Stayed in July 2022

  • Reviewed: 24 July 2022

    5.0
    It served a purpose - I slept
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it’s like going back to the 1970s, the room was really basic frankly I didn’t fancy much contact with the blankets on the bed. They do need to spend some money.

    not much really, it’s very tired, but it was all I could get last minute.

    Stayed in July 2022

  • Reviewed: 23 July 2022

    10
    would definitely recommend and will book for our next trip
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    nothing

    dog friendly would recommend to anyone with dogs. We have 2 the staff were so friendly and helpful best dog friendly hotel I’ve ever stayed in.

    Stayed in July 2022

  • Reviewed: 5 June 2022

    10
    Unexpected gem. Clean, friendly, comfortable
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Shower
    • Stayed 1 night

    No aircon or fans in rooms, so would be hot in Summer

    unexpected stay for us due to car breakdown en-route home from Italy. I'm happy to say that this hotel was an unexpected gem, and a lot better than expected for the cost. Really good communication upon booking. Very friendly and welcoming on arrival and during our stay. The guy running the reception desk was exceptional and went out of his way to help us with transport for the next day. Rooms are spacious and clean, beds and pillows comfortable, showers great and service excellent. Really good continental breakfast.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    9.0
    We had stayed here a few years ago and it is still just as good
    • Leisure trip
    • Couple
    • Comfort Double Room with Shower
    • Stayed 1 night

    Nothing

    We have stayed here previously. Garage parking is good and the restaurant is excellent.

    Stayed in June 2022

  • Reviewed: 13 May 2022

    10
    Lovely hotel
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Had to ask for a kettle

    Location was brilliant pizzeria in hotel was great

    Stayed in May 2022

Showing 1 – 25

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