1 Avenue Jean Rostand , 64100 Bayonne, France
#5 of 19 hotels in Bayonne
Guests' ChoiceBased on 153 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Rod
CanadaEverything was good.
Great facilities and location.
Stayed in May 2024
Reviewed: 20 April 2024
Linda
United KingdomA small fridge in the room would have been useful.
A great location - easy to walk to all the bars and restaurants and a lovely walk along the river. Very friendly staff.
Stayed in April 2024
Reviewed: 18 March 2024
Stephen
United KingdomAir conditioning not efficient
Great location 5 minute walk along the river to the centre of town,. Staff were very friendly and helpful. Excellent breakfast. Private and secure parking.
Stayed in March 2024
Reviewed: 25 February 2024
Terry
United KingdomToo far out from the city to walk
You.g lady in reception was very helpful
Stayed in February 2024
Reviewed: 23 February 2024
Stephen
United KingdomStayed 2 nights and room wasn't cleaned after first night
Parking and location for my visit were excellent. My transformer didn't work and they happily supplied me with a new one. They called promptly when I left some clothing behind
Stayed in February 2024
Reviewed: 19 February 2024
Christopher
United KingdomWhy do we never have soap bars any more?
Room was fine
Stayed in February 2024
Reviewed: 26 January 2024
Paul
United KingdomLocation and helpful staff
Stayed in January 2024
Reviewed: 30 December 2023
Viacheslav
Ukrainebreakfast might be improved. only offers a few selections of ham and cheeses, a few fruits and a few yogurts. if I were to choose next time I would not pay for breakfast.
nice hotel, close to city center, 10 min walk. we booked a suite and it had 2 rooms and was very spacious. hotel design is modern and light. dinner in the restaurant was tasty. hotel also has a big and spacious parking outside.
Stayed in December 2023
Reviewed: 24 December 2023
Catherine
PortugalStaff were great!!
Stayed in December 2023
Reviewed: 6 November 2023
Richard
United KingdomNothing
Location and breakfast room
Stayed in November 2023
Reviewed: 3 November 2023
Alison
United KingdomParking was easy and the staff very friendly. It's a pleasant walk into the town centre.
Stayed in August 2023
Reviewed: 21 October 2023
Hugh
United StatesCould use a little maintenance. The curtains were partially off, a light in the bathroom was pushed up into the ceiling. Little things but still a nice place
Great location, great for parking and easy to find
Stayed in October 2023
Reviewed: 9 October 2023
Dina
IsraelWi-Fi was really bad: appears and disappears, doesn't support well WhatsApp calls. Breakfast was with small variety. No vegetables.
Very good location, good size of rooms, good value for money, comfortable beds and more or less quiet place. Clean. Very nice staff.
Stayed in October 2023
Reviewed: 8 October 2023
Jill
SpainGood location Parking on site
Stayed in September 2023
Reviewed: 5 October 2023
Kevin
IrelandThe swimming pool is a bit small - but there is a swimming pool and I'm a terrible swimmer anyways so this did me just fine.
Great spacious off road parking. This hotel is attempting the currently popular with management low staffing highly automated check-in-yourself-on-the-app operating model. The staff are having none of it - they are helpful, friendly and informative. Which is what I pay for.
Stayed in September 2023
Reviewed: 3 October 2023
Nadya
United KingdomThe shower needs a screen or a shower curtain, the whole bathroom was very wet after a shower.
Great hotel in a great location, would happily stay there again. All staff were friendly and helpful. Tasty breakfast with good selection of continental and cooked options. The room was clean and spacious, comfortable bed. Super close to historic town centre and riverfront.
Stayed in August 2023
Reviewed: 24 September 2023
Norman
United KingdomHotel restaurant closed and reception staff ubhelpful
Location was excellent 👌
Stayed in September 2023
Reviewed: 18 September 2023
Michael
IrelandGood value, got my room at 11:30, very welcoming, clean and comfortable room, easy 10 minutes walk into town, stayed in this hotel at start and finish of 3 weeks GR10 Pyrenees hike, so appreciated the comforts provided. Easy bus ride to Biarritz airports, 15 minute walk to Bayonne bus station. I would not hesitate in returning.
Stayed in September 2023
Reviewed: 17 September 2023
Rudiger
FranceN.a.
Good comms digitally. E-checkin and checkout.
Stayed in September 2023
Reviewed: 16 September 2023
Thomas
United StatesPlumbing was poor . We had to leavevthe first room due to a leak. Nice hotel , pity they did not use good plumbing
Close to center of town and the stadium
Stayed in August 2023
Reviewed: 14 September 2023
Athena
United KingdomThere was practically no evening bar. The bar closed 1st day at 10 and the next day by 9pm. Shame as it has a lovely little terrace.
We stayed over for a couple fay's. We are a family of 3 and the family rooms are very comfy.
Stayed in August 2023
Reviewed: 12 September 2023
Ada
LithuaniaBreakfast quality was ok, could be better for the price, but nothing major to complain about.
The property is clean, pleasant to the eye. The price is good for the area.
Stayed in September 2023
Reviewed: 6 September 2023
Vincenzo
United Kingdomroom was not cleaned properly. had to get cleaner to come and clean large mirror as it was very dirty. chairs in room had crumbs all around the lip
modern and nice
Stayed in September 2023
Reviewed: 5 September 2023
Karl
IrelandPaper cups in the rooms and bathroom, seem strange for a 4star hotel, and towels could of been if higher quality
Very central in Bayonne
Stayed in August 2023
Busan, South Korea
Llangennith, UK
San Martino di Castrozza, Italy
Beijing, China
Bergerac, France
Istanbul, Turkey
Guilin, China
London, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content