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Reviews of Novotel Metz Hauconcourt 4 stars

16 route de Maizieres les metz, 57280 Maizières-lès-Metz, France

#1 of 1 hotels in Maizières-lès-Metz

Guests' Choice

Review score

Based on 972 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    7.2

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 - 75

  • Reviewed: 16 July 2018

    3.8
    Never coming back
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Old and crusty appearance. Smelled moldy. Despite having pre-ordered two rooms at discounted price, I was asked to pay full price. The receptionist blamed booking.com. Never again.

    Stayed in July 2018

  • Reviewed: 21 May 2018

    5.0
    Usually really like Novotel, was disappointed by this one.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was awful (salty, boring, poor quality) and the coffee was terrible - undrunkable.

    The shampoo was good and the pillows were comfy. The breakfast staff were friendly.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    7.1
    Staff friendly, the place needs renovations, bed uncomfortable.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed mattress it's the most uncomfortable we ever tried. No air ventilation in the room, we were able to open a window but there was a storm...

    The staff were very welcoming, helpful and friendly.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    7.5
    As always, convenient for the long drive to/from England.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night

    Sofa bed didn't have clean bedding on it when we arrived late at night; we got clean sheets from reception but they didn't seem very apologetic. It was late in the evening so this was just a hassle for us as we tried to put two small kids to sleep.

    Dinner was nice, outdoor space was great for playing in while we waited for dinner.

    Stayed in May 2018

  • Reviewed: 2 April 2018

    2.9
    Very disappointed. Find somewhere else to stay.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very tired and in need of renovation. Corridors smell and carpets have stains. Room had dirty walls and fittings. The switches, handles etc were sticky. Room had a separate WC without sink. Bathroom was from the 80s and was serviceable but unpleasant. Don't let the 4 star rating trick you - this place is not pleasant. Would have got back in the car and driven elsewhere but the booking was non-refundable.

    Breakfast was good and staff were friendly.

    Stayed in April 2018

  • Reviewed: 9 March 2018

    7.1
    Its a great location on the way to Ski in Germany.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    Hard to get to if you haven't been there before, the address sends you to the wrong place on a SatNav

    Its a great location on the way to Ski in Germany. Family friendly.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    7.5
    Parking on site for free.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Sofa bed was not very comfy

    Parking on site for free. Good location for those who travel. Reception open 24/7 so if you arrive late no need to worry how to get to your room.

    Stayed in February 2018

  • Reviewed: 11 February 2018

    8.3
    Clean, friendly, convenient, big comfy beds.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night

    Pillows really uncomfortable and kids pull out bed really uncomfortable too

    Clean, friendly, convenient, big comfy beds. We've stayed here loads of times on the way through France.

    Stayed in February 2018

  • Reviewed: 17 January 2018

    5.0
    Novotel has excellent locations with easy excess. Some locations need a good facelift.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room had a very dirty carpet with lots of stains.

    I was surprised about the quality of the food in the restaurant. Here you have really made a quantum leap in your standards. Contrary to the dinner, breakfast could be further improved.

    Stayed in January 2018

  • Reviewed: 14 November 2017

    4.2
    Small steps/bikes are provided to get from the lobby to...
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    - Rundown place, needs renovation - Unfriendly desk staff - Breakfast at 6:00 AM at this place means that around 6:20 everything has been brought out from the kitchen. Take this into account if you want an early start.

    Small steps/bikes are provided to get from the lobby to your room, via endless hallways.

    Stayed in October 2017

  • Reviewed: 4 October 2017

    7.1
    A well located hotel with easy parking but in need of being re-furbished.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    We have known this hotel for 25 years and I am sorry to say that it is beginning to look tired and faded. It needs to be re-furbished. Also, the range and quality of the food on the dinner menu has deteriorated over the years. The wine list is also much shorter than it used to be.

    Good breakfast

    Stayed in September 2017

  • Reviewed: 19 September 2017

    7.5
    Good location, good breakfast but slightly disappointing dinners.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    We have known this hotel for more than 25 years and I am afraid the standard of cuisine and the choice of wines have both gradually become worse. The dinners we had on the 8th and 16th September were only average.

    The breakfast was very good.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    6.3
    Not great
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The nasty odour and rooms. Needs total refurb I'm afraid. Can't believe the price charged for this. Not how I remember Novotels from the past.

    Location off motorway, staff good, breakfast reasonable

    Stayed in August 2017

  • Reviewed: 4 September 2017

    4.6
    Although it served its purpose for our stopover. I would never stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel really is shabby. Carpets in the hallway, stained and dirty looking. Carpets in the rooms, stained and dirty looking. Bathroom full of mold. Trimmings around the mirror, falling off. Under the bed, had not been cleaned for a long time as I found out when one of my sons toy cars ended up under it! We had a kinderbed (child's cot) from the hotel, but since the blanket was falling apart and far too big to fit in the bed, our youngest son slept in the main bed with mummy and our 3 year old in one of the sofa beds, with me in the other. But have to say both the main bed and the sofa beds were comfortable. Kids play ground was also in a really bad state; things dirty and broken. There is even a little 'beach', which is a great feature, but all the toys broken. Even the spade was just a handle. All in all, is served its purpose as a stopover, but for a Novotel, or any hotel claiming to be 4*, it was really in bad condition. Oh, and they tried to charge us €40 more for breakfast and when we pointed out that we booked a room including breakfast, the lady at reception was rude and also weird!

    Location for us was just perfect. For breakfast there was a good variety and plenty. Scrambled eggs were disappointing, but everything else fine.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    7.5
    Overnight stop en-route from Calais to Southern Germany.
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    Buffet breakfast was a bit chaotic again but food ok.

    Very convenient overnight stop en-route from Calais to Southern Germany. Short distance off the main road. Lots of parking. Basic but adequate bedrooms and bathroooms. Comfortable beds. We've stayed at this hotel several times now.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    8.8
    it's a great place for an overnight stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    there was a DJ on the terrace playing a loud and dull beat. That's not great when travelling families are trying to have a relaxed meal in the sun.

    it's a great place for an overnight stay. very child friendly, great swimming pool and decent food in the restaurant.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    8.3
    Staff at Check in, loved the simple pool.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is out dated, but will be refurbished

    Staff at Check in, loved the simple pool. Great for kids. The restaurant at night is great. Great value for money. Also the breakfast is good. Enough choice for everybody.

    Stayed in July 2017

  • Reviewed: 12 August 2017

    7.5
    Comfortable with a nice breakfast.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is not heated!! I expected to swim but there was no pool heating.

    The room was quiet and very comfortable with plenty of room for the 3 of us.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    4.2
    Bad.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is not a public toilet for disabled people, but they say there is, but it is not poosible to enter the toilet with a wheelchair. The batroom is from an other century.

    The huge parkingplace for disabled people.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    9.2
    Very comfortable bed and quiet rooms, pleasant outside areas...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was an incredibly long walk from reception to our room, if you can't walk long distances request a room close to reception and the dining room

    Very comfortable bed and quiet rooms, pleasant outside areas to relax by the pool

    Stayed in August 2017

  • Reviewed: 1 August 2017

    7.1
    Adequate hotel for overnight stay - good children's facilities
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Really uncomfy pillows, blocked drainage in shower tray, only 2 towels provided for family of 4.

    Swimming pool and games area for kids. Rooms dark and quiet

    Stayed in July 2017

  • Reviewed: 23 July 2017

    5.4
    In need of renovation.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night

    Grubby/stained carpets in bedrooms. Double beds very soft. Toe nail clippings on the carpets!!! Bathroom dated. Sofas were worn and old and were not in the state where we would sit and relax. The rooms felt run down. When I reported this to the staff, they were defensive and though offered me another room, this was in the same state. We have stayed and this Novatel 4 times and the bedrooms are desperately in need of a make over. We will stay elsewhere in the future.

    The use of the outdoor space when the weather was fine. Bar & Restaurant staff in the evening and mornings were really friendly

    Stayed in July 2017

  • Reviewed: 10 April 2017

    3.8
    this property is not up to the usual Novotel standard. It didnt smell good at all and felt unclean
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night

    there was a terrible smell of sewage or drains as you walked into the lobby and in the two rooms ( we were moved from the first one but was too tired to get moved from the second) Decor in the rooms are very dated and window frames rotting, couldnt wait to leave. This is not the usual standard of Novotel hotels

    nothing

    Stayed in April 2017

  • Reviewed: 24 March 2017

    5.0
    Great location and clean hotel but expensive restaurant and poor sleep!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Really expensive restaurant for the price of the hotel so as a family of 4 had to drive to a local restaurant we found on the net. Really uncomfortable beds and worst pillows ever. Didn't sleep well.

    Great location, polite staff, clean hotel.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    8.8
    The main bed was comfy.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed was not very comfy. Bathroom and toilet were clean but need refurbishment (looked old and a bit used).

    The main bed was comfy. Breakfast was simple and tasty. It was great to have car park available on site free of charge. Helpful and nice staff.

    Stayed in February 2017

  • Reviewed: 16 November 2016

    6.7
    Location and quiet place
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 4 nights
    • Submitted via mobile

    Staff was busy with something else when we checked out. The attention was not on us. Staff didnt reply our goodbye but jumped on the phone. Maybe busy

    Location and quiet place

    Stayed in November 2016

  • Reviewed: 7 November 2016

    5.4
    Its seen better days
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    Old, tired, black mould all over bathroom, carpet seen better days, furniture old, very small room for 4 people, had to make own beds for children. Bathroom was like you find on a ferry, all old dirty plastic and the shower head should have been replaced years ago. No longer any where near 4* standard as advertised.

    Breakfast was quite nice but wouldn't have paid 16,50 for it had it not been included in room rate. Price was reasonable. Public areas quite clean, tidy and modern.

    Stayed in November 2016

  • Reviewed: 29 September 2016

    4.2
    Hotel has seen better times.
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The room given did not fulfil the description shown on booking.com ___________________________________ The staff were unsympathetic when we pointed this out: No better room was available. No apology. Entrance hall smelt of drains. The Internet was unprotected connection: Not up to date. Also no mobile net was available here.

    Breakfast was as usual very good but expensive.

    Stayed in September 2016

  • Reviewed: 6 September 2016

    7.5
    Good - normal Novotel standard
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I think like all Novotels, they lack a proper family room with a seperate bedroom for the double bed. Without this you have the same bed times as your kids :)

    Good, usual solid Novotel standard.

    Stayed in September 2016

  • Reviewed: 25 August 2016

    4.6
    Dirty walls and carpets.
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Dirty walls and carpets. Unpleasant smells around all accommodation areas of hotel including rooms and corridors and from air conditioner. Horrible dirty smells. Reception staff not welcoming

    Stayed in August 2016

  • Reviewed: 16 August 2016

    8.8
    Excellent stop over.
    • Leisure trip
    • Family with older children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A little update of rooms wouldn't be bad. Supper rather expensive given the quality.

    Excellent stop over. Great for kids, lovely pool, lovely staff, great breakfast.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    5.0
    Close proximity to hyper market!
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The smell of excrement in the corridors; the filthy carpets in the corridors and the rooms. This is no way a Novotel. It is a very poor Campanile!

    Close proximity to hyper market!

    Stayed in August 2016

  • Reviewed: 18 July 2018

    2.5
    Ran down motel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Poor quality and not clean

    Stayed in July 2018

  • Reviewed: 12 July 2018

    7.5
    Food good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bar staff unfriendly to the point of rude hotel starting to get a bit run down very expensive for what it is

    Food good

    Stayed in July 2018

  • Reviewed: 4 July 2018

    7.1
    Proper hotel for the night on our way to the South of France
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Basic rooms, basic bathroom.... although a thorough renovation is taking place right now.

    Location is close to the highway.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    4.6
    Poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a building site! This should have been made known on the booking site

    Stayed in June 2018

  • Reviewed: 30 May 2018

    3.5
    all floors dirty
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    go away

    all floors dirty

    Stayed in May 2018

  • Reviewed: 27 May 2018

    8.3
    Simple, clean and comfortable enough.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    For a family the room was small. It was enough for us as we had only a stop to rest, during a longer journey.

    Simple, clean and comfortable enough.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    6.3
    Breakfast was good, the personal are very friendly.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The sofa bed was broken. The room needs a repair.

    Breakfast was good, the personal are very friendly.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    3.8
    Breakfast was good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean at all, bed was really uncomfortable And the pulp op sofa bed was horrible

    Breakfast was good

    Stayed in May 2018

  • Reviewed: 6 May 2018

    2.5
    1 star worth
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Safe car parking

    Stayed in May 2018

  • Reviewed: 30 March 2018

    6.7
    Expensive for overnight stop en route to UK from Switzerland
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows hard and long walk to room.

    Breakfast

    Stayed in March 2018

  • Reviewed: 16 March 2018

    5.4
    Need serious refurbishing
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very very old! Need new carpets, new lift, etc...

    Location close to my objective.

    Stayed in March 2018

  • Reviewed: 3 March 2018

    5.4
    The rooms of the hotel are in very poor condition
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms of the hotel are in very poor condition

    Stayed in February 2018

  • Reviewed: 28 February 2018

    7.5
    Breakfast
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in February 2018

  • Reviewed: 19 February 2018

    5.8
    Quietness
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Maintenance

    Quietness

    Stayed in February 2018

  • Reviewed: 19 February 2018

    5.0
    Great location
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Unbelievable smell everywhere !!!

    Great location

    Stayed in February 2018

  • Reviewed: 13 February 2018

    8.8
    Staff reception very welcoming
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff reception very welcoming

    Stayed in February 2018

  • Reviewed: 28 December 2017

    7.9
    One night stop
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Strange people at night in the area

    Next to supercharger

    Stayed in December 2017

  • Reviewed: 29 October 2017

    9.6
    Very good breakfast.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms can be comfortable.

    It is in front of big shopping mall (leclerc). It is very easy to reach from Luxembourg airport by bus.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    7.1
    Good for a stay if one has business nearby
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    It is a rather average hotel and for this a bit expensive.

    Has open pool outside and a nice restaurant.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    6.3
    Find for overnight stop travelling could think of no reason to stay longer.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel OK BUT COULD DO WITH A REFURB.

    Nothing special

    Stayed in September 2017

  • Reviewed: 7 September 2017

    5.8
    bathroom was not clean good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    bathroom was not clean good on pictures room in hotel looks better than in reality hotel need a good repair

    Stayed in September 2017

  • Reviewed: 30 August 2017

    6.3
    Ok for an overnight stop.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Carpet on second floor corridor stained end to end off putting. Food in restaurant poor value for money.

    Room was ok and quiet ,bed was comfortable.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    6.7
    Good for a night and dog friendly
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Breakfast til 09:30 and staff clearing out all at exactly that time

    very friendly and helpful staff with very late arrival.

    Stayed in August 2017

  • Reviewed: 20 August 2017

    2.5
    Won't be staying there ever again!!!
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The smelly room; the fact we had to change to another room which also smelt like wet dog; the broken shower head;

    Nothing!

    Stayed in August 2017

  • Reviewed: 19 August 2017

    7.9
    agreable
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    sdb ancienne

    l efficacite du personnel

    Stayed in August 2017

  • Reviewed: 30 July 2017

    9.2
    Perfect overnight accommodation en route to Basel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Excellent and vibrant restaurant

    Stayed in July 2017

  • Reviewed: 5 July 2017

    6.3
    Won't go back
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Staff very snooty as though they were in a 7* not a glorified travelodge

    Just OK

    Stayed in June 2017

  • Reviewed: 28 June 2017

    7.1
    Rooms need updating
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Rooms dated Basic and uninspiring buffet breakfast

    Free parking.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    7.5
    Location suited us for an overnight travelling on to Germany
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Thought it was pricey for a Novotel.

    Location suited us for an overnight travelling on to Germany

    Stayed in June 2017

  • Reviewed: 11 June 2017

    7.5
    SATISFACTORY
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    food and drink prices

    location to motorway and fast checkout key drop

    Stayed in June 2017

  • Reviewed: 4 June 2017

    5.8
    Very basic hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic hotel

    Stayed in May 2017

  • Reviewed: 10 April 2017

    9.6
    I am frequent business traveller and I new this hotel net...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I am frequent business traveller and I new this hotel net before, so I got what I expected :-)

    Stayed in April 2017

  • Reviewed: 6 March 2017

    6.7
    Nice hotel for a one-day stay
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    Confusion of room numbers. This can happen, but it was unlikely as we arrived lately with small kids.

    Nice hotel for a one-day stay

    Stayed in February 2017

  • Reviewed: 16 January 2017

    6.7
    Not a four star, more of a two star
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We found the doors chipped and dirty carpets with a burn mark on the sofa,

    Nice staff

    Stayed in January 2017

  • Reviewed: 1 January 2017

    9.2
    Proximity to the highway exit, it was perfect for a...
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Proximity to the highway exit, it was perfect for a sleepover during our road trip. Well equipped and very clean room.

    Stayed in December 2016

  • Reviewed: 25 October 2016

    5.4
    Great location, needs a good overhaul.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    General standards of cleanliness. Hotel needs refurbishing.

    Food in restaurant was reasonable

    Stayed in October 2016

  • Reviewed: 20 September 2016

    5.4
    Stopover only.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There didn't appear to be any facilities for my children.

    The hotel was a stopover point on a journey so was fit for purpose.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    7.1
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    Carpets in the hallways look really old and worn. Would like the family rooms to be a bit bigger.

    Staff in the restaurant were very friendly.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    8.3
    The staff were helpful in the restaurant
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs updating.looking a bit tired and shabby.

    The staff were helpful in the restaurant

    Stayed in August 2016

  • Reviewed: 23 August 2016

    10
    Swimming pool, excellent breakfast, garden with games for...
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night

    Swimming pool, excellent breakfast, garden with games for the kids and walking distance to the supermarket.

    Stayed in July 2016

  • Reviewed: 11 August 2016

    7.5
    Clean, good location not far off motorway but still quiet
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Clean, good location not far off motorway but still quiet

    Stayed in August 2016

  • Reviewed: 6 August 2016

    3.3
    Room not clean puke in bathroom..
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    The room was not clean, there was puke in the bathroom... Unbelivable..

    Stayed in July 2016

  • Reviewed: 5 August 2016

    7.5
    Good for a overnight stop-off
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed, 1 Single Bed and Sofa
    • Stayed 1 night
    • Submitted via mobile

    In room drinks facilities not good for four

    Good location ,easy to find off the motorway. Near to Metz

    Stayed in July 2016

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