Hameau de Werde, 67150 Matzenheim, France
#2 of 3 hotels in Matzenheim
Guests' ChoiceBased on 48 B&B reviews
8.9Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
9.7
Value for money
8.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 April 2024
Catherine
United StatesThe chateau and grounds were very pretty. The room was a little chilly and the heater was noisy, like running water, so I had to turn it off to sleep. The breakfast was a small selection, but the bread and cake was good.
Stayed in April 2024
Reviewed: 31 December 2023
Barthel
GermanyOnly I would have wished for a hook to fix the hand shower head to in the bathroom, but the shower design matches the setting.
The castle is very romantic with very beautiful furniture and all very tastfull decorated. The service is first class and very attentive. No whish stays unanswered.
Stayed in December 2023
Reviewed: 29 December 2023
Daniel
BelgiumAlles was perfect in orde..
Stayed in December 2023
Reviewed: 10 December 2023
Karen
United StatesDifficult for older person to manage luggage without help.
The charm and room size.
Stayed in December 2023
Reviewed: 2 September 2023
Clemens
GermanyNice staff and a place filled with history. Will definitely come back!
Stayed in August 2023
Reviewed: 20 August 2023
Ana
North MacedoniaLike in a fairytale! Magical place! Everything was amazing! We enjoyed it so much! Brilliant breakfast! Wonderful host!Thank you once again for everything!
Stayed in July 2023
Reviewed: 13 August 2023
Sten
NetherlandsDirty shower curtain
Functioning wifi!
Stayed in August 2023
Reviewed: 3 August 2023
Rachel
United KingdomExceptional property with period features and modern facilities.
Stayed in July 2023
Reviewed: 25 June 2023
Serkan
GermanyOne of the best experience we had so far! Very authentic place managed by lively anf friendly couple. Great breakfast, great atmosphere!
Stayed in June 2023
Reviewed: 11 June 2023
Azamat
Francevery good place and all my family was glad to spend time there.
Stayed in June 2023
Reviewed: 11 May 2023
Christina
SwitzerlandThe heaters didn’t work! It wasn’t a big deal… but maybe it will be a problem in colder weather. And… pity not much of colorful flowers and plants outside!
It was an amazing French Breakfast! I can’t complain but just need to suggest to please include lactose-free milk for people who has allergy (like me). Delicious bread didn’t do bad though! 🤭 Great atmosphere made us feel like King, Queen and Princesses…. Colorful walls and antique furniture deserve big thumbs up! ☺️
Stayed in May 2023
Reviewed: 11 April 2023
Pamela
SwitzerlandExperience of a real life castle. Host/Hostess are very hospitable.
Stayed in April 2023
Reviewed: 26 December 2022
Tuyet
United Stateswifi was spotty.
spacious and clean.
Stayed in December 2022
Reviewed: 21 December 2022
Murray
Australiavery unique and great hospitality. lovely breakfast.
Stayed in December 2022
Reviewed: 4 December 2022
Ricardo
FranceCharming and quaint. Lovely owners.
Stayed in December 2022
Reviewed: 31 October 2022
Anna
Ukraineit was absolutely unique and amazing experience! Old antique furniture and even smell in the room make you feel like you are back in 19 century! Big surprise for us was breakfast!!!! it was something unbelievable! Music and atmosphere!
Stayed in October 2022
Reviewed: 18 September 2022
Doug
CanadaFirst impression when arriving down long driveway and rounding corner is of needed maintenance on windows and shutters. Painting them inside and out would go far to freshen the place up.
Stately old mansion outside of town furnished with antiques to retain the historical feel. Deluxe bathroom, large room, beautiful poster bed, lovely property with pond and large grounds.
Stayed in September 2022
Reviewed: 19 August 2022
Gladys
GermanyAccess without a car is difficult. Taxis must be booked well in advance of arrival and departure if travelling by train.
Xavier, our host, was welcoming in a genuinely engaging but unobtrusive manner, demonstrating just the right balance of interest, humour and friendliness. The rooms and public areas were tastefully appointed. Breakfast was elegantly presented and ample. The setting by the water, mature vegetation and tranquil atmosphere make it an ideal spot to unwind from the stresses of a bustling lifestyle and enjoy the trappings of a bygone era.
Stayed in August 2022
Reviewed: 30 July 2022
Quinn
United StatesThe grounds were beautiful and the breakfast was delicious. The hosts were so kind and upbeat. They really made you feel welcome.
Stayed in July 2022
Reviewed: 25 July 2022
Grzegorz
Polandno complaints
We arrived late but the appartment was prepared for us and the hosts ensured us a comfortable stay. The location is peaceful and immersed in nature. The building is renovated and furnished in historic objects by the owners with a great taste and attention for detail. Great area to explore by bike, and Strasbourg just a stone's throw away. Warmly recommended!
Stayed in July 2022
Reviewed: 13 June 2022
Andrenaline
NetherlandsOne of the previous comments about the trash cans is legit. They are way too small! And lose the TV sets in the rooms, it will add to the overal ambiance :)
Sleeping like a duke or duchess? You sure can do it at this location! The vibe is unique, the castle surely throws you back a couple of centuries into the past.. Location is great and quiet, the beds are so comfy that we didnt want to get out of them and the decorations..not enough words to describe them, its a must-see experience! The old paintwork and worn-out walls only add to the authenticity, its not a con! Breakfast is fine too, French style. Will surely come back here but this time without the kids :)
Stayed in June 2022
Reviewed: 22 May 2022
Scott
GermanyFacility exterior could be touched up a bit. A few more and different options to sit outside as the area is beautiful for this. I would highly recommend putting the wifi password in each room on the door.
Unique antique feel. The common areas were very pleasant. Very historic and located right on the river away from all the big city life. I would recommend that the owner maybe paint the shutters and put up a couple hammocks as the location for that is perfect.
Stayed in May 2022
Reviewed: 16 May 2022
Sallie
GermanyThe owners are very friendly and helpful. The place is beautifully situated in the countryside by a pond. Very peaceful!
Stayed in May 2022
Reviewed: 12 May 2022
Tatjana
GermanyA very romantic location!
Stayed in May 2022
Showing 1 – 25
Paris, France
Alacati, Turkey
Urla, Turkey
Arad, Romania
Da Nang, Vietnam
Munich, Germany
Muang Phônsavan, Laos
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content