The evening meal was not very nice not good value both my partner and myself were not happy with the food. Breakfast food was limited.

Helpful friendly staff Location

Stayed in April 2024

Brilliant impressive building. Comfy rooms and a fantastic restaurant.

Stayed in April 2024

The elevator door closes with a big bang ; could be rectified. The exhaust fan in the toilet made a lot of noise (rather eerie & disturbing) .

Big and comfortable room with a decent bathroom. Garden view from window. Ample space in room with a cupboard and a writing table. Quiet at night. Good breakfast options. Helpful staff. Grand 12th century manor well maintained and equipped with all modern facilities. Well manicured lawns too.

Stayed in April 2024

Nothing

Everything clean beautiful room and food excellent a great stay

Stayed in April 2024

They need to think about business travelers we need somewhere to work

The room very spacious, however, lacked a writing desk and well positioned power sockets. Plently of parking and easy access. Large grounds so you can go for a walk.

Stayed in April 2024

Only got lost once trying to find room. It's an unusual layout. Would have liked to spend time in the grande entrance lounge, lazing with a book, drink, and log fire. However, each day it was busy with a wedding. I do appreciate this would be a fabulous venue for such an event.

The location was stunning, and I would love to return in the summer to see the garden in colour. This would add to the grandness of the setting. Inside the adaption to a hotel was tasteful and sensitive, the rooms had the height and elegance of a grand hotel. The windows seat in our room added to its charm. Initially, the access to the restaurant was unusual, crossing the courtyard, but soon realised this was a necessity for the stables and hall to be kept true to their architectural original plan.

Stayed in April 2024

The lift door on the first floor could be difficult to open when in the lift, and as we normally travel with our scottie dog,the hotel becoming dog friendly would mean we could come again.

Staff, hotel and grounds, and closeness to Beamish Museum were excellent.

Stayed in April 2024

Rushed breakfast on last day

Location Friendly staff Comfy room Good Parking Lovely surroundings

Stayed in April 2024

Small bed in the room we had

Lovely hotel, with friendly & efficient staff. Clean and bright rooms

Stayed in April 2024

The old country house was very tastefully turned into a lovely hotel. Liked the original features. Great restaurant on site too.

Stayed in April 2024

Small detail but the shower gel is quite hard to get out the spout thing is hard to manage

It was spotlessly clean and cosy

Stayed in March 2024

Problems with the wardrobe door which the hotel were aware of, but we were still allocated the room. Doors were removed on the following day after more problems. Bar ran out of bitter early on Wednesday evening with no alternative to offer. Requests for condiments had to be repeated and items not required with the meal were still served.

Location. Very near to the outdoor museum which was the reason for the visit

Stayed in March 2024

Entrance hall was a bit stark.

The restaurant/bar area was excellent as was the food. The room was small, but adequate

Stayed in March 2024

Basic breakfast. No extra effort here. 1 small sausage seemed a bit mean. Everything seemed like the minimum they could get away with. But still good food

Location View grounds room adequate

Stayed in March 2024

The bed was just too small for us as my husband is 6ft 2”In hindsight, we should have asked for a room that had a king size bed as a minimum. It wasn’t very comfortable.

We love the hotel and the grounds and the rooms are well presented, clean and have all the facilities we needed. The staff were very friendly and helpful and the Stables restaurant serves the best food.

Stayed in March 2024

Mobile reception was poor. Furniture in the room was dated. The desk and chair were not good for working on a lap top.

Really good breakfast. Friendly staff.

Stayed in March 2024

The stables bar area wasn’t big enough as we was wanting to sit & have a few drinks in the bar before our meal but there were no seats available so had to sit in reception until it was time for our meal. Could do with a small bar in the reception area or tea/coffee option.

The breakfast was lovely great choice

Stayed in March 2024

Rowdy inconsiderate wedding party in adjacent rooms So very little sleep

Good .. just enough not to waste any

Stayed in March 2024

No phone signal anywhere in the hotel

Service, comfort of bed, and lovely breakfast

Stayed in March 2024

View of dustbins from room window.

Dinner was excellent.

Stayed in March 2024

Lovely grounds and loved the traditional furniture in the room. The bar was also lovely.

Stayed in March 2024

Although there was a note saying that there were the usual things you would expect to find in the room, like a disposable shower cap, available from reception that was no use when reception was miles away along a maze of corridors. I got lost several times following signs that didn't lead to reception despite promising they would. The one thing I was really unhappy about though was that my breakfast plate was whipped away while my mouth was still full of food. A bit too keen in my view.

Room was clean, warm and comfortable if a little dated. Restaurant was very good and portion sizes generous so very good value for money. Breakfast choices were good. I very much enjoyed my breakfast on a stottie.

Stayed in February 2024

We felt that the food in the Stables did not match the grandeur of the hotel. The menu was mainly pub grub - okay but nothing special. Definitely no fine dining. The Stables also seemed to be the only place to get drinks. Staff very welcoming. Whilst I could appreciate that the room’s decor was shabby chic, I think more care could be given to cleaning the ornamentation on the furniture. There was no information in the room, either on the history of the Hall, the facilities on offer or any health and safety guidelines.

We went for our 45th wedding anniversary. Stayed in Lily. Room very pleasant and spacious. Bathroom very clean. There was a wedding on which we did not hear except when the guests had conversations outside our bedroom door/top of the stairs. The hotel has old world charm but a lot of downstairs rooms appeared to be out of bounds with doors firmly shut. Didn’t appear to be anywhere to get a drink and make use of the chesterfield sofas in the reception.

Stayed in February 2024

No complaints.

Excellent venue. Staff welcoming and room very good. As was the bar food and evening meal and breakfast.

Stayed in January 2024