100 Hagen Drive, Motherwell, ML1 5RZ, United Kingdom
#7 of 15 hotels in Motherwell
Guests' ChoiceBased on 308 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 29 March 2024
Charlotte
United KingdomSome of the building entrance doors were dated.
Well decorated and clean. Super lovely staff. Could park the car under the window of the room we were staying in :)
Stayed in March 2024
Reviewed: 14 March 2024
Lynne
United KingdomOne Downside to the rooms is that there wasn't a socket beside the mirror that I could plug my hairdryer into! A covered walkway from the main hotel to the rooms in The Cottage would also be a good idea for rainy Scottish days.
Stayed for 1 night. Room was located in 'The Cottage' and was lovely. The bed and pillows were extremely comfortable, so much so, I wish I knew where I could purchase them for my own bed. The staff were excellent, very professional, and attentive. We booked dinner on arrival, and it was delicious. The portions were great value. I ordered a Vegi breakfast, which was, again, delicious and great value. I'd love to have stayed another night.
Stayed in March 2024
Reviewed: 9 March 2024
Tom
TurkeyVery good breakfast and good menu.
Stayed in March 2024
Reviewed: 9 March 2024
Anne
United KingdomTv reception was bad and no mirror in the bedroom.
Spacious room, comfy beds, very clean.
Stayed in March 2024
Reviewed: 7 March 2024
Henry
United KingdomThe outside spiral staircase
Stayed in March 2024
Reviewed: 4 March 2024
Stephen
United Kingdoma little later for the evening meal cut off and then having to argue with the duty manager that I had got my times wrong when I was told that as long as I ordered before 9 pm I would be ok , she eventually relented and I was allowed some food , I was offered if I wanted a take away on would be arranged which personally I thought was wrong as I didn't want to sit there eating takeaway food in a hotel bar so that annoyed me even more a nice gesture but not for me
breakfast excellent , was annoyed about the evening meal situation , 8.30 was too early to have a cut off
Stayed in February 2024
Reviewed: 2 March 2024
Farah
United KingdomThe hotel needed updating
Location was perfect
Stayed in February 2024
Reviewed: 22 February 2024
Jules
United KingdomThe lighting was poor at the desk area (as I was working) so a lamp on the desk would have resolved that. As the rooms were separate from the hotel the phone in the room did not contact reception so had to use the hotel number from my phone.
The location was beautiful and the rooms were very modern and clean. I liked that I had an outdoor space, which would have been nice in the summer. The food was lovely.
Stayed in February 2024
Reviewed: 1 January 2024
Caroline
United KingdomClearly state if room will be on ground floor on upstairs. I struggle with stairs and thought I had booked correctly yet ended up on first floor apartment
Main bar and restaurant areas all beautifully and thoughtfully designed to give a high end feel. Reception staff especially lovely.
Stayed in October 2023
Reviewed: 9 December 2023
Yvonne
United KingdomHaving to go outside to get to the room
Lovely room
Stayed in December 2023
Reviewed: 17 November 2023
Russell
United KingdomThe food and restaurant surroundings is excellent and relaxing. Good range of options for breakfast and very friendly and helpful staff. The room was superb and excellent facilities.
Stayed in September 2023
Reviewed: 3 November 2023
Paul
United KingdomRoom was annexed from the main building and got soaked running across to the main building. No brolly.😊
Nice bar and decent function suite for a wedding.
Stayed in October 2023
Reviewed: 14 October 2023
Stephen
United KingdomRoom was equipped for disabled person with wet room but the floor of the wet room was in very poor condition
Room comfortable food good
Stayed in October 2023
Reviewed: 7 October 2023
Brian
United KingdomThe Breakfast was a bit of a let down to be honest, bacon was tasteless and sausage was obviously not from a butchers. Very dissapointed.
The Room was excellent, very comfy and clean. Staff were very attentive and polite.
Stayed in October 2023
Reviewed: 2 October 2023
Stockley
United KingdomWe couldn't work out how to get the shower to not be scalding hot! But we got there eventually!
The rooms are clean and cosy. Very comfortable! We attended a wedding and booked to stay over and everything was great. The breakfast was definitely what we needed after the night before! Prices are reasonable behind the bar.
Stayed in October 2023
Reviewed: 2 October 2023
Brett
United KingdomUnderstandably showing aging but could do with some minor repairs in the room / bathroom.
Stunning and unique property
Stayed in September 2023
Reviewed: 2 October 2023
Carol
United KingdomThere was nothing I didn't like.
I liked the way it was set up and the staff were really nice .t
Stayed in October 2023
Reviewed: 18 September 2023
Nicola
United KingdomStaff lovely, breakfast delicious.
Stayed in September 2023
Reviewed: 13 September 2023
Jev
United KingdomMy room was across the car park from main building. No problem for me but would have been different in wet weather?
Always polite despite being busy as a wake was about to start in another part of the hotel
Stayed in August 2023
Reviewed: 7 September 2023
Barbara
United KingdomSleeping was extremely difficult because of an overly large green light on the smoke detector on the ceiling and a security light just outside the bedroom. For me it was just too bright for comfortable sleep.
Staff were extremely friendly and helpful
Stayed in September 2023
Reviewed: 1 September 2023
Paul
United KingdomDead wasp on windowsill when we arrived and discovered another on the carpet when we packed up to leave next morning. Lighting in the bathroom over mirror not great. Walls paper thin so could hear music and conversation from next door room. Outside spiral staircase to room not very convenient - awkward to carry suitcases up and down.
Great breakfast and good sized portions. Plenty of parking. Good location for onward travel to Skye. Nice room
Stayed in August 2023
Reviewed: 21 August 2023
Eastwick
United KingdomRoom was very hot and the beds only had quilts so there was no option to take the quilt off and only have a sheet over you.
Room was very nice. Dinner was very nice.
Stayed in August 2023
Reviewed: 21 August 2023
Mary
United KingdomGood options for breakfast, though some fresh fruit would have been nice
Stayed in August 2023
Reviewed: 12 August 2023
Gene
United KingdomCreaky floors
Food and staff
Stayed in August 2023
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