the code to open the front gate didn't work and we were stuck outside until a security guard came to help us. the shower didn't work, only the bath as we couldn't find a way to get the water to come out of the shower head instead of the bath tap

clean and well located, tea and coffee facilities were good

Stayed in March 2024

Furnishings a bit dated but comfortable. Shower stopped working at one point but got better

Comfortable bed, spacious and in a quiet area. Well equipped kitchen, easy access. No TV in the bedroom which we were very happy with.

Stayed in April 2024

The shower inside bathtub could be updated, especially for people with mobility limitations.

Check in was very easy and the check in staff friendly and helpful. The apartment was clean and within walking distance to shops and restaurants. Facilities were all great.

Stayed in March 2024

Place looks run down, needs a bit of touch up and renovations.

Great location. Staff were very good and helpful.

Stayed in April 2024

The only thing is that it would be great to have some shampoo in the bathroom, not only shower gel/soap. And some salt and oil in the kitchen would be amazing too!

We stayed at Redcliff, the apartment was clean, equipped with all the necessary appliances and very comfortable. The communication with the managing company was easy, they’ve responded to all my questions promptly and sent clear check in and check out instructions.

Stayed in April 2024

Having available parking

N/A

Stayed in April 2024

I had 3 phonecalls in the days before the stay, asking for pre payment and a £100 deposit. Our group wanted to split the bill and pay on arrival. The message wasn't getting passed down.

The lady on desk was kind, and waved the deposit

Stayed in April 2024

parking was a bit pricy at £20 per day, but safe and secure. Would have been handy to have a few necessities, eg salt, oil, in addition to the the sachets of coffee and tea.

great modern apartment in a residential block, conveniently close to city centre and railway station. Clean, comfortable, well looked after. Nice and quiet.

Stayed in April 2024

a furniture was a bit old

quite a big apartment, unusual due to having 2 floors! full equipped kitchen, balcony. Good location not far from the station.

Stayed in March 2024

Only downside this visit was that the TV remote didn't work properly so couldn't relax and watch tv. Remote turned on but couldn't select anything. Wasn't worth reporting at the time as it was a small inconvenience. The bowls provided were very small, too small for cereal and way too small for an evening meal

Very comfy bed and spacious/clean apartment

Stayed in April 2024

Apartment a bit souless, the light in the kitchen flickers, the light by the single bed near the window has a loose connection in the socket. Would be nice to have local information on the room on sites to visit. The sofa and chairs in lounge are not very comfortable after a long day's walking around. Had much better furniture in other places we stayed at.

Having more space than one roomed bedroom in a hotel. Easy in and out access, large bathroom, close to the town amenities, nice and quiet, very comfy beds, great to have a kitchen, good closet space.

Stayed in March 2024

No view from the balcony

Clean & comfortable with very good location

Stayed in April 2024

Staff in reception where very helpful

Stayed in March 2024

Unfortunately, I found reception was closed on check out and was left waiting outside & had to call the emergency number to receive updated checkout info.

Excellent location, facilities & good value for money

Stayed in March 2024

The pillows were very flat, not comfortable at all. The duvet had a rip on the side and there was a lot of wear and tear all over the walls. I also didn’t like the fact there was a surprise security deposit. I feel this should be more prominent on the booking process.

Loved the location, the apartment was basic but was everything you needed for the stay. The bed was very comfy, firm with clean sheets. The bathroom was big and the soap smelled amazing!

Stayed in March 2024

Very convenient where it. Is. But. We were. Right where. The. Gates. Where. So could. Hear. People comeing. In and. Out of. The. Gate. Which kept us awake. Ever time someone come. I’m at night. But overall. It was a. Nice. Place to stay

Staff members were lovely

Stayed in March 2024

The front gate is a joke. Different code to the property and the reception is a nightmare to find

Stayed in March 2024

My special requests were met easily

Stayed in March 2024

I was not happy about the fact that I had to pay a deposit. This is not something that you typically need to pay in other short-term rental accommodation situations

Large apartment with good facilities provided. Clean and well turned out. Plenty of towels

Stayed in March 2024

Tried to contact building in advance by telephone to clarify arrangements but got no response. Was not sent check in arrangements until after we had set out for Bristol meaning we could not print out from the PC. NB NOT EVERYONE USES OR CAN USE A SMARTPHONE. Arriving at property found the instructions to get in very confusing, and the woman in the Reception was very unhelpful and not at all welcoming or friendly.

Excellent apartment, well equipped, comfortable, spotlessly clean, in a good location.

Stayed in March 2024

The apartment was very bare and not particularly beautifully decorated - practical but not very lovely.

Very clean and centrally located. Easy check in and out. Good heating and a comfy bed. Very big!

Stayed in December 2023

Great value for money

Stayed in February 2024

It would have been good to have a car parking space on site

Great location

Stayed in February 2024

Well equipped suite, very clean, everything in good state of repair. Great city centre location, which reduced need for taxis etc. as everywhere was walkable.

Stayed in February 2024