City Centre, Duncombe Place, York, YO1 7EF, United Kingdom
#41 of 104 hotels in York
Guests' ChoiceBased on 3214 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.9
Facilities
8.8
Staff
9.5
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 4 May 2024
Hyunsook
South Korea-
very warm and hot shower!! relaxing environment!
Stayed in May 2024
Reviewed: 4 May 2024
Ewen
United KingdomSlower return of valet parked car than predicted previous day
Location
Stayed in May 2024
Reviewed: 3 May 2024
Mike
United KingdomNothing
The attitude of staff
Stayed in May 2024
Reviewed: 3 May 2024
Rebecca
United KingdomIf I had to be picky. Bin men on a Friday. At 5am. But that’s out of everyone’s control.
The location. The friendly staff.
Stayed in May 2024
Reviewed: 3 May 2024
Mandy
United KingdomFree parking would have been better.
The breakfast was delicious and everything was within walking distance.
Stayed in April 2024
Reviewed: 3 May 2024
Helen
United KingdomJust a little warm in the room- fan provided though but no thermostat.
Fabulous location, great food, lovely staff. Room was gorgeous, comfortable and large.
Stayed in April 2024
Reviewed: 2 May 2024
Jane
United KingdomN/A
Loved the view from our window and it was in a great location. Friendly and professional staff and a fabby breakfast.
Stayed in April 2024
Reviewed: 2 May 2024
Clive
United KingdomNothing, all very good.
Lovely room, great breakfast and located directly across the road from the Minster, who could ask for more. Be aware if arriving by car, that it is valet parking (I think my van was a shock!)
Stayed in March 2024
Reviewed: 1 May 2024
Belinda
AustraliaFeels a little tired in the hallways, could do with a freshen up of paint
Location is amazing, opposite the York Minster. Fabulous staff who were very helpful. Good to be able to park the car for the duration of the stay.
Stayed in April 2024
Reviewed: 30 April 2024
Susan
United KingdomDidn’t like the view from our bedroom scaffolding
The room we had number 21 had no view only scaffolding but in general everything was lovely just the view from our bedroom
Stayed in April 2024
Reviewed: 29 April 2024
Sidonie
United KingdomThe view from my window.
Helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Eleanor
United KingdomThe location is perfect and he view of the minster was amazing, the room itself was very nice and comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Andrew
United KingdomLocation is perfect. Easy walking access to everything.
Stayed in March 2024
Reviewed: 28 April 2024
Jeremy
SwitzerlandThe exceptional friendly, helpful staff - even when we arrived way after 11pm!
Stayed in April 2024
Reviewed: 27 April 2024
Ian
United KingdomAmazing location in the town centre
Stayed in April 2024
Reviewed: 27 April 2024
Wilma
United Kingdomnothing
superb hotel in all aspects
Stayed in April 2024
Reviewed: 26 April 2024
Gould
United KingdomNothing
Loved the setting and hotel facilities. And staff.
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United KingdomNothing!
Excellent all round!
Stayed in March 2024
Reviewed: 26 April 2024
Elizabeth
United KingdomN/A
The staff were excellent very friendly and helpful. The breakfast offered a good choice.
Stayed in April 2024
Reviewed: 26 April 2024
Debbie
United KingdomNot a lot with what you’ve got - a more cosy bar would be ideal but we enjoyed this area whilst celebrating our daughter’s 21st. Table was a good size for all the family, but this is the only table !!!!!
Whilst the rooms are compact, we had a nice view from 23 over neighbouring gardens. The Breakfast was excellent, beautifully cooked, not greasy and a good size. Bed was very comfortable, and the en-suite very clean and modern
Stayed in April 2024
Reviewed: 25 April 2024
Colin
United KingdomNothing
Breakfast excellent
Stayed in April 2024
Reviewed: 24 April 2024
Oyvind
NorwayNone
Very nice hotel with brilliant hotel next to York Minster
Stayed in March 2024
Reviewed: 24 April 2024
Jennifer
AustraliaMy only minor concern which didn’t impact me was that the sliding doors on the shower did not open particularly wide so that might be a concern for some
I love the location and the beautiful building. The sitting area at the front of the building on the ground floor was so peaceful and relaxing when you needed to come back to the hotel for a break.
Stayed in April 2024
Reviewed: 24 April 2024
Peter
United KingdomNothing
Everything
Stayed in April 2024
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