The room had no window.If this was made clear on this website I would have paid more for a room with a window

Fine location close to the Cathedrals and restaurants. Very stylish room with a comfortable bed.

Stayed in June 2024

N/A

Everything about this place is great. we have stayed here 3 times now & will definitely be returning back. staff very polite & helpful , location great , very clean throughout full hotel , rooms kept in a great condition.

Stayed in March 2024

No complaints at all - everything was super.

Location, cleanliness and facilities wee great.

Stayed in May 2024

Room was a bit small but all we needed was there

Location and cleanliness

Stayed in May 2024

Small room, reception is rarely manned, you had to text staff to control heating, yet it wasn't checked so I asked for our air con to be turned off on Thursday evening and it wasn't done until Saturday overnight! Our room wasn't entered once in 3 nights so no bed made, nothing cleaned or replaced.

Great location, comfortable bed

Stayed in May 2024

As we had a basement room with small windows and very dark and compact. Was comfortable and clean and good value.

Great location. Very welcoming and helpful staff. Clean and tidy.

Stayed in May 2024

The beds were amazing

Stayed in May 2024

Some paint needs freshening up Strange temp regulation at reception which required trial and error

Good location for university campus, short walk Comfortable bed Fairly clean Nice bathroom good shower

Stayed in April 2024

Nice hotel in quiet area on top of Duke street.

Stayed in May 2024

There is no reception at night and people come and go, it's a place for people who want to have a party. You get a key card and a door code, staff is present only when you check-in. Extremely noisy at night, it was really loud, I could hear people talking and laughing, going in and out of their rooms. At 3am I was woken up by a group of people in the corridor making a lot of noise. The room is ok it didn't look as good as in the photos, and the window opens with a view on a brick wall. Overall, the place feels more "hostel" than "boutique hotel".

Good location, close to the centre and various cafes and restaurants. I was in Liverpool for work and I picked this place because of the location. The bed was comfortable and the room was of good size and clean. The guy at reception was very friendly.

Stayed in May 2024

Not really a dislike as such but having to get reception to control room temperature is a very minor inconvenience if you don't get the temperature right at first.

Great location for exploring the Ropewalks , Georgian Quarter and Chinatown. Room was nice and dark and quiet despite the busy road. Shower was nice and hot and powerful. The fridge in the room is really handy. Bed comfy. The a/c works really well.

Stayed in May 2024

The aircon system is controlled by reception on a computer and for some reason one of our rooms kept changing temperature every couple of hours. Had to go to reception multiple times to sort.

Loved the rooms and decor. The beds were super comfy

Stayed in May 2024

No place to sit down and wait for the room or even to have a coffee

No breakfast on offer

Stayed in May 2024

Bathroom mirrors too high

Stayed in May 2024

Hotel very dark

Good security

Stayed in May 2024

Very strong smell of drains coming from the bathroom. Had to put wet towels over the plug holes to lessen the smell. We had a lower ground floor room. For a boutique hotel it was very basic. Stayed two nights but no clean towels or fresh tea and coffee. There was no coffee machine it was just basic tea and coffee with the packet milk which is fine but shouldn't really market as a boutique hotel.

Location was good.

Stayed in May 2024

The door handle to get into the room was difficult to begin with to enter.

There was no breakfast but the location was superb. The staff went out of their way to help.

Stayed in May 2024

location perfect for bus/train airport. Lots of cafe restaurants nearby

Stayed in May 2024

It's just a room, and the bed is "cosy", comfortable, but you can only get in one side - at least in our room. Not a phenomenal amount of storage - but it's cheaper than most go good value.

Ideal location, easy check in despite quite enormous list of does and months in booking email.

Stayed in May 2024

Lovely, clean room in a great location. Very welcoming staff. Would definitely stay again.

Stayed in May 2024

Early checkout at 10am which is the latest time for checkout. No security safe available in the room even though it said there was one available. No toilet scrubber for using the toilet but luckily the toilet remained clean. Room was much smaller than expected but for solo stay, it just about worked.

Room was cozy for myself, the decor was brilliant. Bed was amazingly comfy. Staff were incredibly friendly.

Stayed in May 2024

Room too hot. To be fair the man in reception dealt with it when asked

Very well located, walking distance to places of interest and to bars and restaurants

Stayed in May 2024

We had stayed here in the past and we loved it, however, this time the room was underground, so day light wouldn't come through. It's ok for short stays, but it is not ideal for a week stay like ours.

Very central and with a comfortable bed. Coffee and tea available and cleaned room and bathroom. The lift was very useful.

Stayed in May 2024

Very dark corridors. Trouble accessing property but sorted eventually.

Very cosy, comfortable bed.Nice bathroom.

Stayed in March 2024