Ribblers Lane, Prescot, Knowsley, L34 9HA, United Kingdom
#2 of 3 hotels in Knowsley
Guests' ChoiceBased on 1406 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
7.8
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Dawn
United KingdomPaying £20 per night for our cockapoo dog. Location wasn’t pretty as part of an industrial estate. Very close to busy dual carriageway so noisy and busy. Not easy to walk to local shops or restaurant. Food in the hotel restaurant a bit basic.
Hotel interior pleasant. Relaxing foyer. Our dog was allowed in foyer.
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United KingdomFood and drink availability unclear
Location
Stayed in April 2024
Reviewed: 12 April 2024
Mari
United KingdomNoisy. Room was next to the top of the stairs and door kept banging. Was woken at 2am on a Tuesday by someone having a heart to heart outside my door.
Room was huge
Stayed in March 2024
Reviewed: 10 April 2024
Kim
United KingdomRooms are a bit dated and no healthy food options
The Staff are so friendly and helpful, they really make the hotel what it is
Stayed in April 2024
Reviewed: 8 April 2024
Julie
United KingdomStayed 2 nights (2 bookings) First nights a 3rd floor room. 2nd booking was on the 1st floor. Unknown to me, the bed upgrades have only taken place on ground and 3rd floor. 2nd booking was a little disappointing - much smaller double bed.
Stayed in April 2024
Reviewed: 2 April 2024
Nicky
United KingdomBit disappointed with our main meal after having a fabulous starter. We ordered the haddock and my husbands was all batter and no fish.
Was very quiet and room was lovely and clean. Shower was amazing. Would defo stay again
Stayed in March 2024
Reviewed: 28 March 2024
Andrew
United KingdomBreakfast was slightly chaotic - with items arriving a different times and a few 'long term residents' getting in the way - for example there was never enough cutlery
Stayed in March 2024
Reviewed: 23 March 2024
Mandy
United Kingdomn/a
Staff very friendly and helpful
Stayed in March 2024
Reviewed: 17 March 2024
Christine
United KingdomHad to wait nearly an hour for food ordered for evening meal. Food tasted fine but could be of higher standard, ver basic with no little extra touches. Food not up to the standard of the hotel and facilities
Quality of room very good. Reception and bar area comfortable and clean
Stayed in March 2024
Reviewed: 17 March 2024
Miller
United KingdomDidn’t have caffeinated coffee
It was clean, good value for money and rooms available for families.
Stayed in March 2024
Reviewed: 13 March 2024
Steve
Isle of ManUp a dark industrial street.
Stayed in March 2024
Reviewed: 1 March 2024
Mcfarlane
United KingdomBreakfast wasn't great.
Location was good for football. Taxis were good for getting too and from the hotel.
Stayed in February 2024
Reviewed: 18 February 2024
Tibenda
United KingdomBreakfast not included in the price
It was clean and spacious
Stayed in February 2024
Reviewed: 25 January 2024
Gemma
United KingdomN/A
The staff were very polite even the night porters were so lovely the room was very spacious and clean bed was very comfy cant wait to come back p.s the power shower was incredible
Stayed in January 2024
Reviewed: 25 January 2024
Siti
United KingdomNone
The rooms are spacious and clean. The staffs were the most friendly and helpful. We had an issue with our car & the staffs helped us a lot. We loved our stay we extended another night!
Stayed in January 2024
Reviewed: 14 January 2024
Onyeka
United KingdomThe bed is not looking that strong
The rooms are clean and it's in a quiet environment, thou not easily accesible for people who are using public transport.
Stayed in January 2024
Reviewed: 11 January 2024
Simon
United KingdomWhile the whole hotel had obviously had a recent refurb and was excellent, they hadn't refurbished the bathroom in our room. But it was fine.
Very modern and clean. I would stay there again!
Stayed in January 2024
Reviewed: 2 January 2024
Frances
United KingdomWe have no complaints, Enjoyed the stay which met all our requirements.
Polite welcoming reception and staff. Comfortable room and bed, Quite. Conveniently close to family living in Knowsley Village. Appreciated the lift.
Stayed in December 2023
Reviewed: 1 January 2024
Yvonne
United KingdomThe shower didn't work, bed quite hard
Close to were I meeded to be
Stayed in December 2023
Reviewed: 30 December 2023
Sonja
United KingdomShower a little temperamental, was reported to desk. A blown bulb replaced quickly.
Return stay, room comfortable. Nice to have a sofa (bed) to sit on. Drinks station - tea, coffee fully stocked. Staff very helpful and friendly. Break selection was good, plenty and hot.
Stayed in December 2023
Reviewed: 30 December 2023
Stuart
United KingdomIt was what it was!!
Staff were amazing very helpful good customer service
Stayed in December 2023
Reviewed: 26 December 2023
Steve
United KingdomExtra charge for breakfast.
Rooms were ready when we arrived, we have stayed here before when breakfast was part of the room price, not so now it's additional which is a tad disappointing. We knew what to expect i.e. rooms so no surprises there. The extra payment for breaky whilst hard to justify it was a good selection of cereals and cooked.
Stayed in December 2023
Reviewed: 9 December 2023
Rachel
United KingdomThe shower was freezing cold couldn’t have showers especially my little boy
Nice warm and clean
Stayed in December 2023
Reviewed: 8 December 2023
Jo
IrelandRoom was cold but it was snowing, we were also ground floor with our child. We had been woken up on both nights by people coming back early hours from nights out. Room was good but could do with updating particularly the bathroom.
Convenient, friendly staff.
Stayed in December 2023
Yufu, Japan
Brioude, France
Senggigi , Indonesia
Agia Pelagia, Greece
Arecibo, Puerto Rico
Mount Buller, Australia
Ponsacco, Italy
Lecce, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content