A tongs to pull the toast out after being toasted would have been nice and the croissants were on the small side.

I had a continental breakfast which was fine, my friend had a cooked breakfast which must have been ok as he did not complain to me. Croissants were on the small side, but not enough to spoil the breakfast.

Stayed in April 2024

Fantastic location in Kensington, close to many restaurants, shops and a very short walk to the underground. We arrived earlier than check in time and were able to check in early which was a huge help, staff were very helpful, hotel very clean and comfortable.

Stayed in April 2024

Nothing really

Good location with easy access to subway.

Stayed in April 2024

Staff are incredibly helpful

Stayed in April 2024

A little dated in terms of fittings.

Good location and amazing Indian Restaurant. Staff helps with luggage and organising any small things you may request for.

Stayed in April 2024

It was in a great location, and it was minutes from the nearest tube. Good breakfast and clean and tidy.

Stayed in April 2024

The staff at the front desk made us feel strained. We did not feel welcome. The conversation was strained. They were professional, but not very friendly.

It was fairly priced and a nice facility

Stayed in April 2024

couldn't get TV to work

Quiet room and decent volume

Stayed in April 2024

There wasn't much of a view. I was hoping for an a la carte breakfast but only because buffets lead me to eat too much!

I did get an upgrade but the room was very spacious and equipped with a full size bath. The location is excellent for Kensington and what I paid was excellent value for money. The restaurant turned out to be a hidden gem offering exquisitely spiced Indian dishes.

Stayed in April 2024

Very good breakfast and great location.

Stayed in April 2024

Room size and facilities, bed size, no heating in bathroom

Location

Stayed in April 2024

The bed was really small for two people, we couldn't fit.

Smaller hotel with a very convenient location, 2 minutes walk to a subway station. Calm and clean neighbourhood. Room was rather small with a very small and very soft bed. The amenities in the room were sufficient, we even had a microwave there. Breakfast selection was pretty basic and stayed almost the same for every day, but you could ask the kitchen to prepare you extra eggs - which was nice. Staff was always helpful.

Stayed in April 2024

My friend and I found it difficult to work out how to put the heating on and off.

The location was excellent as it was very near Earls Court Tube Station. The staff were very friendly and helpful. The room was very clean and comfortable.

Stayed in April 2024

Mattress quality was bad, bedroom was noisy (could hear other doors closing from the corridor)

Breakfast was really nice, amazing location and professional staff.

Stayed in April 2024

The WIFI was limited in my room, didn't reach the far end of the room.

The breakfast was lovely! Room was really clean and neat. Staff were very friendly and courteous. The hotel was a 2 minute walk from the tube station, which is really convenient.

Stayed in March 2024

Raka, Renula and Abdul did excellent job hosting all the needs, very friendly and helpful people, thank you very much!!

Stayed in April 2024

Bed was on the small side for me, I am 6 foot 3 inches

Excellent location to explore London. Room was spacious, did not participate in breakfast

Stayed in April 2024

Used a walker. No handicap access onto hotel.

Convenient to Tube. Close to shops.

Stayed in April 2024

Ripped curtain and tiny bathroom.

Location was great. Had to get staff to open window as room was so hot and stuffy when we arrived. USB port didn’t work but staff did loan us a charger, thank you.

Stayed in April 2024

Great location close to Earl’s Court Station on the Piccadilly Line. Quiet street, no disturbance at night.

Stayed in April 2024

1) Who is slamming the doors? The banging starts at 630 am. I don't know if it's staff or guests buts loud and occurs all morning. Put dampers or governors on the door. I would have changed hotels for this fact but I had no time. 2) The shower is old and there is black mould.

The hotel is in a great location, the staff are friendly. The breakfast room restaurant is clean and bright and the staff are happy to make sure you have everything you need. It is buffet style but you can order eggs from the chef.

Stayed in April 2024

The elevator was small and at breakfast time we had to walk down 4 floors on the stairs and also when we were leaving ,luckily we packed light.

The room was very amply positioned well it had comfortable furnishing with a relaxing chair after a hard day at work lovley clean bathroom with a few extras.

Stayed in March 2024

Breakfast was average

Very generous sized bedroom, sound proofed, bathroom well equipped, very clean. Staff very friendly and helpful.

Stayed in March 2024

The rooms are a bit small and you can hear everything from the other rooms. Lots of noise from other travelers.

The hotel was easily accessible from the train station and staff very friendly . Easy access to good places and bus stops.

Stayed in April 2024