34 West Road, Chessington, KT9 2NR, United Kingdom
#1 of 5 hotels in Chessington
Guests' ChoiceBased on 74 apartment reviews
9.2Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.5
Staff
9.4
Value for money
9.4
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 April 2024
Laura
United KingdomExcellent location to CWOA which was the purpose of our stay. Excellent check in, clear instructions. Clean comfortable bedding. Well equipped studio for a little weekend break.
Stayed in April 2024
Reviewed: 14 February 2024
Mohamed
United KingdomNothing
Very clean . Tidy and nice hospitality
Stayed in February 2024
Reviewed: 26 November 2023
Anna
United KingdomOnly one heater worked, so it was quite cold, especially for the children.
Great distance from Chessington. Easy arrival and good parking. Lovely clean place to stay. We would book again.
Stayed in November 2023
Reviewed: 16 November 2023
James
United KingdomCould have done with a broom- I like to tidy up!!
A clean comfortable studio, excellent communication with the host and good easy access and parking. Well equipped with kitchenware and liked the fact it has its own entrance.
Stayed in November 2023
Reviewed: 6 September 2023
Shelly
United Kingdomthere was nothing that I disliked everything was great, and I would recommend it to friends and family
the privacy. the facilities everything was laid out well. the nice breakfast basket was a welcoming touch. and having wifi was greatly appreciated by my daughter. the fact that I could park up the car and not use it at all until it was time to go home was an added bonus.
Stayed in September 2023
Reviewed: 5 August 2023
Alistair
United KingdomNothing - would happily visit again.
Good location, well equipped, clean and modern design, provided welcome pack was a nice touch.
Stayed in August 2023
Reviewed: 27 June 2023
Reda
United KingdomI recommend it
Stayed in June 2023
Reviewed: 21 May 2023
Lucy
United KingdomHosts left a lovely array of jams bread and eggs! Such a lovely and welcome touch! Thank you Lottie! Lovely Accomodation!!
Stayed in May 2023
Reviewed: 30 April 2023
Andrew
United KingdomOnly slight negative thing was that the mattress protectors needs a good clean.
everything was fabulous, cannot recommend enough. great base to explore Chessington, felt safe and secure. lovely powerful shower and well stocked kitchen with all utensils required.
Stayed in April 2023
Reviewed: 6 April 2023
Danilo
United KingdomLottie has been a great host, she contacted us prior our arrival on how to organize for sofabed and cot.. she even left bread, milk, eggs, butter and jam for breakfast ❤.. the kids loved it and also we did! Very clean and excellent position! Highly recommended 👌🏻
Stayed in April 2023
Reviewed: 21 March 2023
James
United Kingdomnothing
A very well set up studio with parking in a good location
Stayed in March 2023
Reviewed: 26 December 2022
Chee
United KingdomNothing really
It was lovely studio, nice and clean. Fully equipped kitchen, comfortable bed. easy parking and easy getting on motorway. The most important thing was very quiet place, no disturbance for a good sleep.
Stayed in December 2022
Reviewed: 15 November 2022
Joseph
United KingdomN/A
very beautiful apartment and very independent
Stayed in November 2022
Reviewed: 30 October 2022
Katherine
United KingdomThe location, easy walk to Chessington World of Adventures. Studio accomodation with parking, great for families and short stays!
Stayed in October 2022
Reviewed: 17 October 2022
Necole
United KingdomThe studio couldn't have been in a better location for us! We were attending a wedding in a barn along the road and we were able to walk home because it was so close. Detailed instructions and guides left by our hosts suggesting local restaurants and takeaways were a big help and a lovely added touch! We requested extra bedding on arrival and it was with us in minutes. Couldn't ask for more. :)
Stayed in October 2022
Reviewed: 25 September 2022
Jacqueline
United KingdomSofa.cupoard arrangement.to high.
Location.
Stayed in September 2022
Reviewed: 19 September 2022
Carol
United KingdomThe shutters on the sky light were not usable. We managed to close 1 of them but an hr later it opened with a loud crash which scared the life out of us. We had an early start anyway but if we wanted to ly in it would of been really bright. All in all would def use again.
Even tho it was self catering there were lots of additions like salt,pepper,washing up liquid and tea towel and lots more. The milk butter,jam and eggs that were left was a nice touch. Full sky, Netflix, wifi meant a nice eve relaxing after a long eventful day.
Stayed in September 2022
Reviewed: 1 September 2022
Scott
United KingdomThe roller blinds on the ceiling were broken so let all the light in at the crack of dawn. No windows to open at night so was exceptionally warm they did supply a portable air con unit but couldn't sleep with the noise when on.
Great location. Good facilities and clean.
Stayed in August 2022
Reviewed: 27 August 2022
Gemma
United Kingdomno windows so extremely hot, air con unit was a got send but didn’t want to keep it on all night as imagine it costs a fortune
clean, fantastic location, very comfy beds. perfect location for CawOA and commute into London
Stayed in August 2022
Reviewed: 21 August 2022
Whitney
United KingdomThe skylight blinds were a little worn and sprang open unexpectedly
The little touches made all the difference. Little hamper with eggs and jam. Board games to play. TV with every channel to keep the kids entertained..
Stayed in August 2022
Reviewed: 13 August 2022
U
United KingdomIt had everything needed and location was superb as we were using merlin passes to visit all the theme parks. AC was a god sent during the heat.
Stayed in August 2022
Reviewed: 9 August 2022
Stephanie
United KingdomThe cleanliness was fine but my partner and I felt that the floor was a little grubby as we wiped up a spill of water with some kitchen roll and felt that the results on the kitchen roll were rather dirty considering we had only just checked in. I’m sure that this was a one off as everything else was immaculate.
What a find! A perfect little studio which we booked as we wanted to visit Chessington World of Adventures with our two daughters. The studio was adorable and had everything we needed. We ate in the studio for both nights as it was very well equipped and we were very tired after visiting the theme park which was also fantastic
Stayed in August 2022
Reviewed: 7 August 2022
Bennett
United KingdomPerfect property for our family weekend away visiting the merlin Parks. Lovely little touch being greeted with a basket with essentials. The accommodation was clean and smelt lovely and clean. Will certainly be using this accommodation again.
Stayed in August 2022
Reviewed: 23 July 2022
Dawn
SwedenClean, modern and well-equipped. Really appreciated the extra touches like the eggs and jams etc!
Stayed in July 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content