Station Road, Reading, RG1 1JX, United Kingdom
#11 of 32 hotels in Reading
Guests' ChoiceBased on 2015 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
9.0
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Judith
United KingdomRoom decor was very strange. Seemed like it was set up for illicit trysts.
Excellent breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Sally
United KingdomQuite expensive for breakfast but probably because Reading is a large town fairly close to London
Good choice of options and plenty of food, clearly set out
Stayed in March 2024
Reviewed: 18 April 2024
Philip
United KingdomNA
Best location. Good facilities.
Stayed in April 2024
Reviewed: 18 April 2024
Eileen
United KingdomOnly complaint would have been the bar area. The seating was uncomfortable and lacked ambience- we moved out to foyer at restaurant for pre dinner drink.
Room was very clean and relaxing. Despite being very central and next to railway station and bus stop it was so quiet with secondary glass we heard nothing. Stephan? on reception was very helpful during our stay. All the staff very pleasant.
Stayed in April 2024
Reviewed: 18 April 2024
Ashley
United KingdomBreakfast was great.
Stayed in March 2024
Reviewed: 18 April 2024
Ian
United KingdomThe room was a bit tired and need updating.
The beds were comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Gordon
United KingdomBetter instructions on use of coffee machine in room!
Room was excellent; breakfast very good; location very convenient
Stayed in March 2024
Reviewed: 8 April 2024
Ian
United KingdomParking very very expensive and inconvenient. The station car park is £30 and Q park which they recommend is £25 and more than 5 min walk. Staff at reception unhelpful and dismissive of parking issues. If you’re going by train it’s a good choice
Big comfortable rooms
Stayed in April 2024
Reviewed: 6 April 2024
Jason
Isle of ManLack of parking for a large vehicle (van) anywhere in city centre.
Stayed in April 2024
Reviewed: 1 April 2024
Diane
United KingdomRoom was a bit cold and hot water ran way too slowly. Took 45 mins to run the bath!!
Nice comfy bed and modern decor.
Stayed in April 2024
Reviewed: 31 March 2024
Colin
United KingdomNo mirror near a plug and room bit too dark as not enough lights ,
Great location nice helpful staff
Stayed in March 2024
Reviewed: 30 March 2024
Kam
United KingdomI thought my room was on first floor, but actually it was on ground floor or mezzanine floor? I hope the room was not at the basement. I took the lift to first floor but walked down slope. No view from a window, saw blocked by a wall.
Close to rail station
Stayed in March 2024
Reviewed: 25 March 2024
Susan
United KingdomTaps in the bathroom were rusty looking and the bathroom cleaning had left smears over the taps and the shower screen, so don’t feel clean
Location was great, staff were friendly. Spacious room.
Stayed in March 2024
Reviewed: 25 March 2024
Allan
United KingdomThe Heating was faulty and did not seem to work. Luckily it was not a cold night. Lack of Minibar/ fridge. They used to do a good minibar and snack collection which seems to have disappeared over the last few years
Great Location. Good choice of TV channels including Sky Sports. Large room. Very comfortable Bed. Little road noise. Nescafé coffee machine with complimentary chocolates.
Stayed in March 2024
Reviewed: 25 March 2024
Chris
United KingdomRoom quite cold
Very clean and staff polite and helpful
Stayed in March 2024
Reviewed: 24 March 2024
Sarah
United KingdomThe parking information was extremely unclear and confusing. The breakfast was very expensive.
Food was good, staff pleasant. Lovely room, comfy bed.
Stayed in February 2024
Reviewed: 18 March 2024
Joan
United KingdomNo facility to give change at bar when paying in cash. Told they don’t carry a float. Very poor if accepting cash change must be given to guest.
Great location in centre of Reading. Great choice of food and brilliant quality breakfast.
Stayed in March 2024
Reviewed: 17 March 2024
Wooglie
United KingdomWindow blind in room was ill-fitting, allowing too much light in. This made sleeping difficult.
Location great for us ! Breakfast was good. Quiet room.
Stayed in March 2024
Reviewed: 13 March 2024
Gemma
United KingdomNo onsite car parking. The suite specified/shown when I booked the room wasn't the suite that I was given on arrival. Disappointing.
Good location to town centre. Comfy bed. Clean room.
Stayed in March 2024
Reviewed: 11 March 2024
Sarah
United KingdomNothing
Great location for a night out at the theatre
Stayed in February 2024
Reviewed: 10 March 2024
Joshua
United KingdomSome items in the bathroom were rather worn in but mostly cosmetic and not functionally impacted.
Really really lovely room, spacious and well furnished, making for a very comfortable stay. The location was excellent being just a 2 minute walk from the centre of town and just a minute from the station, yet I could barely hear any of the noise outside. The room exceedingly clean and stocked with all sorts of amenities. Staff were friendly and the requirement of key card for entry to the building aft 2200 and for the lift really helped add to the safe feeling of the property.
Stayed in March 2024
Reviewed: 4 March 2024
Josephine
United KingdomNothing
Room great
Stayed in February 2024
Reviewed: 3 March 2024
Pitsillides
United KingdomNeeds adjustable lighting as it was too dark.
Proximity to the station and town centre excellent. Comfortable bed and excellent shower.
Stayed in February 2024
Reviewed: 3 March 2024
John
United KingdomDark room lack of sunlight small window needed a good clean exterior
Location
Stayed in February 2024
Le Bugue, France
Ontario, USA
Njivice, Croatia
Williamsburg, USA
Belmonte, Spain
Mumbai, India
Rijeka, Croatia
Sernio, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content