The Green, Bishop Auckland, DL14 9HW, United Kingdom
#18 of 27 hotels in Bishop Auckland
Guests' ChoiceBased on 1189 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 6 May 2024
Bethany
United KingdomThe decor and atmosphere of the building is amazing - we stayed in a deluxe room and it was gorgeous! The food was amazing, spa was gorgeous and just above relaxing stay!
Stayed in May 2024
Reviewed: 1 May 2024
Foster
United KingdomFull service breakfast no good when in a hurry to get to site for 07:30. Hot and cold buffet would be preferable. Room door or windows not very noise proof. Was going to use spa, but it closed too early..
Interesting place, room clean and comfy. Good staff..
Stayed in May 2024
Reviewed: 28 April 2024
Sharon
United KingdomClean tidy helpful beautiful scenery
Stayed in April 2024
Reviewed: 22 April 2024
Robert
United KingdomNothing
Room had been very recently refurbished (still smell paint) so looked stunning. Restaurant area also looked very stylish.
Stayed in April 2024
Reviewed: 13 April 2024
Jane
United KingdomIt would have been better if it was made clear when booking that I had to stay in a courtyard room because of my dog, this meant an additional £60 was added to the bill.
The room was warm and cosy and was well serviced everyday. The room had character, good tv with Netflix available and a fab shower.
Stayed in April 2024
Reviewed: 10 April 2024
Keith
United KingdomThe stairs.
The history and the features.
Stayed in March 2024
Reviewed: 8 April 2024
Paula
United KingdomLoud guests in restaurant
Good breakfast
Stayed in April 2024
Reviewed: 3 April 2024
Paul
United KingdomNothing
It’s history
Stayed in March 2024
Reviewed: 19 March 2024
Stuart
United KingdomCheck in
Spa, room and meals all good
Stayed in March 2024
Reviewed: 11 March 2024
De
United KingdomFriendly staff and historical nature of the hotel, modern bathroom and comfortable room
Stayed in March 2024
Reviewed: 6 March 2024
Stephen
United KingdomNo air in the room Bedding very warm duvet much to heavy for Central heated building. Pillows solid. Tired carpets but I did bring slippers to wear.
The room was functional. Building beautiful. Close to where I was visiting. Staff on reception very nice.
Stayed in March 2024
Reviewed: 5 March 2024
Catharine
United KingdomThe pillows were hard and the bed wasn’t comfortable.
Lovely food me and my husband had on Monday evening, and breakfast was good this morning full fry up and fresh fruit
Stayed in March 2024
Reviewed: 5 March 2024
Sam
United KingdomClean, well cared for, comfortable, helpful, friendly staff, very good food particularly range on offer for breakfast.
Stayed in March 2024
Reviewed: 4 March 2024
Robert
United KingdomBar staff could do with some training on how to pour a pint
Lovely hotel
Stayed in March 2024
Reviewed: 4 March 2024
Kirsty
United KingdomStayed in bedroom 33. Room was tired but ok. Wobbly furniture and couple of make up stains on things like linen bath mat holder in bathroom, don"t think a bath mat holder is required to be honest. Loud fan outside of room quite noisy at times. Most staff friendly, however, one lady on lounge bar saturday daytime quite abrupt and we felt awkward as it was like she didn't want to be there. Also experienced tea time reception (male) quite rude in terms of I asked him questions and he answered my husband instead of me (4 times) I found this quite uncomfortable and mentioned it to another reception person the next morning. It just felt quite rude. However, we did ask for tea bags etc for the room which he came straight up with. My suggestion is a few of the staff need some customer service training. The other staff were all ok and helpful.
Hotel was relaxed and nice. Spa was a good experience. Nice touch being able to have a drink in the spa too. Lounge was relaxing. Car parking was good and felt secure. Breakfast was good and a few different options available. Bed was comfortable.
Stayed in March 2024
Reviewed: 26 February 2024
Oliver
United KingdomThought the extra charge for the gym was a bit steep
Nice food at the restaurant and decent breakfast
Stayed in February 2024
Reviewed: 26 February 2024
Lucy
United KingdomFlashing light in our room kept my son son and me awake, had to sleep facing away from it which wasn’t our usual sleeping position. Think it’s an alarm of some kind.
Lovely rooms, modern decor in the courtyard. Spa was lovely too and the restaurant was lovely
Stayed in February 2024
Reviewed: 25 February 2024
Erin
United KingdomBlack mould on bedroom wall, no blind in bathroom
Stayed in January 2024
Reviewed: 25 February 2024
Claire
United KingdomIn our room 28 you could see the hall light through the bottom of the door but easily resolved
The staff were excellent, very accommodating to our group… nothing was too much trouble !!
Stayed in February 2024
Reviewed: 19 February 2024
Janice
United KingdomWe were disappointed at being asked to pay to use the swimming pool. We have never encountered that before and would expect this to be included in the original cost, even if it meant paying more.
Breakfast very good and staff all very pleasant and attentive
Stayed in February 2024
Reviewed: 17 February 2024
Felicity
United KingdomBishop Auckland tourist attractions were closed in February - i should have checked before booking.
Breakfast was excellent and staff were lovely. Stair carpet needs replacing but loved the character of the old Manor House and spa was great and loads of parking.
Stayed in February 2024
Reviewed: 15 February 2024
Andrea
United Kingdombed very uncomfortable; some decor needs a refresh
lovely building; some nice features
Stayed in January 2024
Reviewed: 12 February 2024
Anna
United KingdomLovely hotel in a nice old building. Staff were friendly and the restaurant was excellent!
Stayed in February 2024
Reviewed: 21 January 2024
Barker
United KingdomBreakfast was great
Stayed in January 2024
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