13-15 Osborne Rd, Jesmond, Newcastle upon Tyne, NE2 2AE, United Kingdom
#9 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2618 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.7
Value for money
9.3
Free WiFi
8.5
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End of dialog contentReviewed: 25 April 2024
Nigel
United KingdomAs mentioned breakfast might just have been a little wamer when served but it was very nice though,otherwise nothing.
We liked everything at the Osborne.Excellent location and bus stop right outside the door(35 and Q3).10 min walk from Jesmond metro.Room was nice and clean,shower very good,bathroom a little small but totally adequate.Breakfast was very good too but could have been just a little warmer,very attentative staff though and very helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Andy
United KingdomNothing.
Space to park, very comfortable and excellent breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Bohumil
Czech RepublicI would prefer a fridge in the room, the location is a bit far from the city center.
The room was clean and comfortable, location in a nice neighborhood. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Vincent
Netherlands-
Everything was just perfect. Very nice staff, comfortable room/bed. Good shower. Clean. Location good, short walk from Metrostops Jesmond and West Jesmond. Busstop real close as well. The hotel has a nice cosy feel. Highly recommended.
Stayed in April 2024
Reviewed: 23 April 2024
Neil
United KingdomThe mattress in Room 7 felt a bit lumpy.
There is parking available behind the hotel. The walk to the city centre is welcome after a long drive. Very friendly and helpful staff.
Stayed in April 2024
Reviewed: 23 April 2024
Nigel
United KingdomNothing
Great hotel. Clean, comfortable. Lovely staff. Very welcoming. My first choice always in Jesmond
Stayed in March 2024
Reviewed: 22 April 2024
Brown
United KingdomStaff were really friendly, room was warm and comfortable.
Stayed in April 2024
Reviewed: 21 April 2024
Nova
United KingdomN/A
Staff were friendly, warm & welcoming Special mention for Sharon ❤️ Clean, Cheap with amazing breakfast included!!! 10/10
Stayed in April 2024
Reviewed: 18 April 2024
Rodney
United KingdomAbsolutely nothing, we could not fault the place.
Excellent location, the staff were wonderful and the breakfast was perfect. Overall a great place to stop and looking forward to staying again when we are up in that part of the world.
Stayed in April 2024
Reviewed: 17 April 2024
Martin
AustraliaNothing
Great breakfast with a few extra options
Stayed in March 2024
Reviewed: 16 April 2024
David
United KingdomA good stay at a good price, with a good breakfast.
Stayed in April 2024
Reviewed: 16 April 2024
Douglas
United KingdomNothing
Quiet location
Stayed in April 2024
Reviewed: 15 April 2024
Susie
United Kingdom(I did choose a single room) Bed was hard and single pillow very thin and lumpy. Room could do with repainting.
Great location and friendly staff. Really clean and nice hot showers. I would stay again but might splash out for a nicer room
Stayed in April 2024
Reviewed: 12 April 2024
Valerie
United KingdomOk if you don’t mind the stairs up to the rooms.
Friendly staff, clean room, lovely en suite facilities. Breakfast was a variety of choices and table service which is so refreshing these days to sit and relax over breakfast.
Stayed in April 2024
Reviewed: 11 April 2024
Frits
NetherlandsWe wanted to drink something in the evening, but in the lobby there were no free chairs left. There were only 6 chairs in a reletively large room Easily there was enough room to place some tables and additionals chairs. Now we went directly to our room early.
Breakfast was very good. Room pleasant. Location is close to the city center and there is a metro and bus stop close
Stayed in April 2024
Reviewed: 11 April 2024
Eberle
United KingdomThe ceiling in the room was a little low in places for some of us and it was a bit noisy from the street side.
Breakfast was great but the best thing was the pleasant, friendly and helpful staff. The lady in reception was fabulous and the two ladies at breakfast were also great.
Stayed in April 2024
Reviewed: 8 April 2024
Stacey
United KingdomThe cooked breakfast was lovely, however there was not a lot of choice of cereal and we had to ask for it, also Netflix is an option on the TV, but it it not connected to the internet so could not log in to our account to watch it.
Most of the staff were lovely, especially Laura, room extremely clean and comfortable, shower amazing. Would definitely stay here again if in the area.
Stayed in April 2024
Reviewed: 7 April 2024
Andrew
United KingdomVery friendly welcome. Clean and comfortable, just what I needed for my quick trip to Newcastle. Would definitely stay again.
Stayed in April 2024
Reviewed: 7 April 2024
Amy
United KingdomBeds weren't the most comfortable - very soft mattresses with spots where it was slightly collapsed
Lovely breakfast and very friendly staff
Stayed in April 2024
Reviewed: 7 April 2024
Peter
United KingdomGood accommodation and location.
Stayed in April 2024
Reviewed: 6 April 2024
Jan
United KingdomBed was awkward to get into from right hand side as so close to the wall.
Great location. Lovely food in restaurant. Laura on reception so friendly and obliging.
Stayed in March 2024
Reviewed: 6 April 2024
Mark
United KingdomEnjoyed a comfortable stay at the Osborne Hotel. Tasty cooked breakfasts and friendly helpful staff.
Stayed in April 2024
Reviewed: 4 April 2024
Jo
United KingdomNothing
All lovely staff. Very friendly, helped us with buses. Let us leave luggage during the day.
Stayed in April 2024
Reviewed: 4 April 2024
Richard
United KingdomWi-Fi a bit weak in the family room
Comfortable. Friendly staff
Stayed in April 2024
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