Westminster Bridge Road, Lambeth, London, SE1 7UT, United Kingdom
#281 of 1,006 hotels in London
Guests' ChoiceBased on 16921 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.5
Staff
8.6
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 9 May 2024
Turner
United KingdomRoom dark
Stayed in May 2024
Reviewed: 9 May 2024
Kelly
United KingdomThe check in time could not be changed or paid for in advance and ended up being later that 3pm, we had made plans and felt this was not acceptable.
Location was amazing, staff were excellent and the hotel in general was great.
Stayed in May 2024
Reviewed: 8 May 2024
Polina
GreeceThe sofa bed my kids slept in smelled really bad and was very uncomfortable. The cleaning was not good.
The location and hotel decor
Stayed in May 2024
Reviewed: 8 May 2024
Potichna
United KingdomLocation
Stayed in May 2024
Reviewed: 8 May 2024
Ismini
United KingdomAll ok
We love the rooms
Stayed in May 2024
Reviewed: 8 May 2024
Sirak
EstoniaPerfect location
Stayed in May 2024
Reviewed: 8 May 2024
Marianna
Slovakiacould have more choises for breakfast
the location is perfect
Stayed in May 2024
Reviewed: 7 May 2024
Emily
United KingdomLocation, swimming pool
So close to everything
Stayed in May 2024
Reviewed: 7 May 2024
David
New ZealandFantastic location
Stayed in May 2024
Reviewed: 7 May 2024
Rita
IndonesiaWe have to buy water from outside because the do not give us
Perfect location 👍👍
Stayed in May 2024
Reviewed: 7 May 2024
Katia
SwitzerlandNo sport channels (had to go to a pub with my kids to watch a Champions League game Bayern-Arsenal), Spa had no free appointments to fit my schedule, pool times only with limited slots with only 30min each.
Great location, spacious room, clean, comfortable beds.
Stayed in April 2024
Reviewed: 7 May 2024
Boateng
United KingdomPricing
Location and room service
Stayed in May 2024
Reviewed: 7 May 2024
Emma
United KingdomI wasn’t keen on the very over bearing air freshener used in the entrance and bar. My room had an internal window only and it was very dark and due to length of stay (5 nights) made it gloomy.
The location was brilliant for the purpose of my travel
Stayed in May 2024
Reviewed: 6 May 2024
Lilica
RomaniaThe view!
The location was good but the view from our room was not what we expected.
Stayed in May 2024
Reviewed: 6 May 2024
Belinda
South AfricaMy daughter had work to do and was very keen to do so in the Executive Lounge, however this required an additional 'package' which was disappointing. It is a very big, rather impersonal, busy hotel, although the staff were friendly.
The location of the hotel is excellent - right in the heart of some of London's major tourist attractions and very close to Waterloo and the Underground. The room was clean and comfortable and we ordered room service one night which was speedy and delicious. The hotel was very happy to store our luggage for us for a few hours after we had checked out. We didn't have breakfast included in our rate but there is a popular Illy coffee shop in the hotel.
Stayed in March 2024
Reviewed: 6 May 2024
Sabrina
United StatesCentral location
Stayed in May 2024
Reviewed: 6 May 2024
Peig
IrelandDinner not great & expensive. Lovely pleasant waitress Natalia served us though.
Didn’t eat breakfast in hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Agnes
IrelandWe were staying in a room for 3 people. The third bed was a sofa bed..we had to ring for bedding that night.
Lovely person at reception check in was great & room was ready. We were staying in the hotel for my daughters birthday he gave us a bottle of wine to celebrate which was much appreciated. Breakfast was good plenty of variety.
Stayed in April 2024
Reviewed: 6 May 2024
James
United KingdomNothing
Room was nice, location was fabulous. We used the swimming pool which was lovely
Stayed in May 2024
Reviewed: 6 May 2024
Ruth
IrelandGreat location near two main tube stations, Westminster and Waterloo. Hotel is really nice, rooms are comfortable. Buffet breakfast is good. Lovely bar area.
Stayed in May 2024
Reviewed: 6 May 2024
Luka
CroatiaFor a 5-night stay with children, breakfast was boring and always the same for high price. The children did not want to eat anything after the first day. The sofa bed for the children was very uncomfortable, a better mattress is needed.
Everything was OK except the breakfast. Perfect location. Super hotel App, it is not necessary to go to the reception and wait; door key, check in, check out, swimming pool and sauna reservation time, all through application.
Stayed in May 2024
Reviewed: 6 May 2024
Lucy
United KingdomComfortable, convenient and very easy to get to after an evening with friends in London
Stayed in April 2024
Reviewed: 5 May 2024
Amy
United KingdomThe price
The location was second to none
Stayed in April 2024
Reviewed: 5 May 2024
Dominic
United KingdomLevel of service is dropping here which is very sad after I’ve stayed so many times before. The room was also dusty and not very clean.
Great location.
Stayed in May 2024
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