Nothing to dislike really

Location was beautiful. Room was clean and comfortable - bed was amazing! Loved the outside patio area. All staff were warm and welcoming and made for a very pleasant stay!

Stayed in May 2024

Worst ‘reception’ on arrival I have had in all my travels. Lady patently irritated by my arrival, monosyllabic with zero greeting and minimal eye contact. No information re breakfast timings, other pertinent info. Marched off in room direction not waiting to see if I was keeping up. At top of a few steps, pointed left and “your room”. I was frankly shocked and hardly anticipating my stay with enthusiasm. Fortunately only saw the woman to-ing and fro-ing in the evening and was not around for the Tuesday/Wednesday. Other staff friendly, chatty and helpful, but apart from young man ‘running’ restaurant on Monday evening (very efficient), were a bit short on efficient use of time. However their good humour always present.

Location. Lovely riverside patio room. Best accommodation mattress ever! Jolly staff (bar one). Chef a keeper. Both evening meals very good. Lovely canal walk right by pub.

Stayed in May 2024

Let the water run for 5-10 minutes for hot water- as long as you know, no problem. Otherwise A ok!

Location, a room by the river, friendly staff and a great breakfast. This hotel represents great value for money.

Stayed in May 2024

Nothing

Quite location on a canal, with free parking.

Stayed in April 2024

Staff were helpful and responsive but not very welcoming or enquiring whether everything was to our satisfaction

Great location by the river and canal close to railway station but no disturbance form trains, Clean and tidy room. Food was good both dinner and breakfast

Stayed in April 2024

Nothing to add here…

Great breakfast. Staff went the extra mile to stay (very) late to let us in after our plans changed unexpectedly. Comfy bed. Very clean

Stayed in April 2024

Great place, good food, lovely staff

Stayed in April 2024

Disorganised at breakfast

Location

Stayed in March 2024

Big rooms and great location near the river. Enjoyed some lovely walks. The breakfast is really nice too.

Stayed in March 2024

Beautiful location on the Kennet and Avon Canal. Our room had a balcony overlooking the water. A lovely old pub with a stylish interior.

Stayed in April 2024

No issues pleased with everything to report

Wonderful location and friendly and helpful staff. It was all clean and the food was excellent

Stayed in April 2024

The shower had a bit of a mind of it's own. But that's would be our only complaint.

The hotel was lovely, beautifully situated and the room was stunning. I think the bed was the most comfortable I've ever slept in. The staff were absolutely lovely and couldn't do enough for you. We also had breakfast each morning which was also really nice. We chose this hotel because of it's proximity to other sights but if we to ever go back down that way again we would definitely choose to stay here .

Stayed in April 2024

No full length mirror in the room or tissues and the glass shelf in the bathroom over the sink made the wash bowl difficult to use.

The room was very comfortable and the food was great

Stayed in April 2024

Small bathroom

Location and staff

Stayed in April 2024

The room wasn’t cleaned properly . We found some hair and dirt on the toilet paper. You could see clearly that it wasn’t done right. The remote control didn’t work well either as you had to come out of bed and come close to the tv to change channels . We gave up in the end .The bar area looks a bit depressing and nothing as the photo online but once you get over that, the place is ok overall .

The food was the best part of the trip for all of us . Lovely pub accommodation in a nice location. We stayed here as planning in visiting Highclare Castle. The room was very spacious and the river patio made it nicer. The food was excellent. My partner is gluten free and it was refreshing to see so many options available for him . There are lots of options for breakfast ( which was great too) I thought it was a bonus - for a pub this place excels when it comes to food .

Stayed in March 2024

A dog friendly canal-side room with a patio was perfect in theory for us with our dog but the four rooms / patios were not entirely secure - the dog could get between the four and wonder into other rooms if left to their own devices. I’m sorry to say we also had some ants in the room. These things happen so it wasn’t a dealbreaker, but there needs to be a bit more attention paid to preventing this

We loved that the whole place - pub and rooms - are dog friendly. The decor and furnishing were very comfortable. The setting between the river and canal was delightful! The garden looks gorgeous and we are thinking about returning for an evening out there in the summer. The food at dinner and breakfast was lovely!

Stayed in March 2024

For a multi-day stay, would have preferred more vegetarian options.

Friendly staff; excellent location beside canal.

Stayed in March 2024

Nothing, the place was lovely, beautiful setting, good food. Price of beer was a bit steep though!!

The staff were extremely friendly and helpful. I would definitely stay here again and will recommend it to friends.

Stayed in March 2024

The only minor negative I could find would be that the bathroom was very warm, almost a sauna, but for some that would be a plus anyway!

The room was just beautiful - spacious and warm and with an amazing peaceful view. One of the most comfortable hotel rooms I’ve probably ever stayed in at this price point. Also, completely dog-friendly throughout which meant that our pup also had a wonderful time.

Stayed in March 2024

Although the food was good and the menu was interesting I did find the food a little salty for my taste.

It was a pleasant location and easy to get to by car. The rooms were spacious and well furnished. The staff were friendly and helpful. The menu was interesting and varied.

Stayed in March 2024

Lovely staff, lovely room, and great food and drink selection.

Stayed in March 2024

The price of a bottle of red wine was £37, this is 200% markup.

Lovely views of the river from the rooms, open fire in the bar, excellent staff

Stayed in February 2024

Breakfst, when it came, was fine, but it took a long time to appear.

In spite of the fact that our breakfast took a long time to appear we were treted extremely well by the waitress (can't remember her name), who made amends in a very polite and helpful way by offering to re-imburse us with the cost of the meal

Stayed in February 2024

All good

Fabulous location and village , adjacent to the tow path and station

Stayed in February 2024