Not enough parking spaces

I came with my sisters.Really enjoyed our stay.

Stayed in May 2024

There is not enough parking for the size of the hotel. Beds were not great but slept on worse.

Lovely old hotel with some great features. Excellent choice for breakfast. Lovely bar area and amazing views when sat outside. Staff all happy and friendly. Lovely large clean room with plenty of space.

Stayed in May 2024

We could see that in its heyday the Glenburn must have been spectacular but it's looking decidedly shabby now. The paint was peeling badly on the outside of our bedroom door & parts of the wallpaper were nailed to the wall & the nails had gone rusty. The main carpet through from reception & main door was really dirty looking.

Our bed was the comfiest we've ever had in a hotel and the room was a good size. The staff were wonderful & so friendly & helpful. We had dinner in the restaurant one night & have to say the food was spectacular.

Stayed in May 2024

No guest information booklet in room. No obvious dinner menu information

Good breakfast choice and quality.. staff very friendly, professional and helpful

Stayed in May 2024

Breakfast could have been better, square sausage very hard and fried eggs stuck to the bottom of the heated tray they were in.

Bedroom was clean, lovely and warm. The bedding and towels were lovely quality and white. Food at night was served with lovely presentation and was really nice.

Stayed in May 2024

Over cooked eggs.

Excellent views breakfast was ok.

Stayed in May 2024

Exterior a little tired but to be accepted given huge restoration task.

Proper Hotel. Very professional staff & management.

Stayed in May 2024

Very nice staff, good breakfast , beautiful view, clean.

Stayed in April 2024

Had asked for upgrade due to special birthday but not given. There were some stains in carpet. 230 room need attended too. Preferred. Bathroom when we stayed last year walk in shower.

Great views.

Stayed in May 2024

The corridors looked a little tired and the ladies toilets, which need an overhaul, do not match the quality of the bar and restaurant.

Excellent view, good value for money, convenient for ferry, staff very friendly, two very good evening meals, stayed in superior double which was of a good standard, as was the communal bar and restaurant areas.

Stayed in May 2024

The bedroom was cold but clean and comfortable. The hotel was dated and worn and needed to be refurbished in the public areas.

The view was awesome and the building had historical features. The staff were very friendly and helpful.

Stayed in April 2024

Not much

It was a great experience and the hotel was very good but it is in need of some work But it did have a certain charm that is not so much available in modern times. A great shame but I do not think that it will last long which would be a great loss

Stayed in April 2024

Parts of building and room looking a bit tired and in need of redecoration.

Breakfast and dinner very good.

Stayed in April 2024

Breakfast was very good. Very good location with sea views.

Stayed in April 2024

Nothing specific, bar was great, food great.

Perfect view from hotel bar and restaurant, staff were very friendly and helpful. Great VFM

Stayed in April 2024

A little tired in places ie bathroom suite and wallpaper but overall very clean.

The view was superb!

Stayed in April 2024

We only stayed one night, it was very enjoyable but were disappointed with dinner. The ettrick restaurant was lovely but in our opinion the food was not up to the standard expected.

The location was excellent and the views stunning, If you are arriving by foot from the ferry enter the hotel by the hill road before the hotel and not up the steps in front of the hotel unless you are fit

Stayed in April 2024

No lock on inside of bedroom door

Beautiful building,staff friendly and helpful. Lovely breakfast

Stayed in April 2024

Staffing at the bar. Could be time of year but not always easy to get a drink as during day, staff member not always present at bar. Buffet breakfast not the best, acceptable and filling but not all choices hot enough, bacon cooked to death and dry. Must be difficult to get parking space in high season as spaces quickly filled in this less busy time.

Friendly helpful staff. Cleanliness. Location. Ambiance, grand Victorian building, a bit worn in places but kept very clean. Great toaster machine at breakfast. First hotel I've been in where it actually worked properly

Stayed in April 2024

Rooms far too hot and no facility to reduce heating. Not advised of breakfast cost on checkin. Names were on list on arrival to dining area. When we were leaving we were given the breakfast bill. Made to feel we were cheating the hotel of the cost as we thought we had booked B&B. It would be more prudent to ask about breakfast, advise if extra cost. This would spare the embarrassment of an otherwise happy customer

Beautiful setting. Excellent breakfast

Stayed in April 2024

The bar needs to have more premium drink selection

Lovely hotel , great staff, clean and great location

Stayed in April 2024

The breakfast was passable but not enjoyable - next time I would book room only

The views are incredible

Stayed in April 2024

Bedroom phone not working Breakfast add on quite expensive in comparison to other ski

Stayed in April 2024

We had an evening meal on our first night. Although it was lovely I thought it was a little pricey and perhaps could have been more choice of meals on the menu. I know they haven’t been (re) opened that long so I’m sure things can only improve. Would definitely return there though!

Great location. We didn’t have breakfast because we had other plans in place. Really comfortable stay. The lounge area has fabulous views. Really comfy bed and lovely walk in shower.

Stayed in April 2024