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  5. Reviews of The Priory Hotel

Reviews of The Priory Hotel 4 stars

High Street, Caerleon, Newport, NP18 1AG, United Kingdom

#3 of 14 hotels in Newport

Guests' Choice

Review score

Based on 1514 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    Overnight stay in a nice hotel in a quiet village
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not full English

    Lovely olde worlde property, nice bar & restaurant. All the staff are very competent & friendly . All rooms we have stayed in are very nice , our 3rd overnight stay.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Great Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Cottage (Dog Friendly on request)
    • Stayed 1 night
    • Submitted via mobile

    Welcome drink was a nice touch. Excellent restaurant on site.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    ANOTHER PLEASANT STAY
    • Leisure trip
    • Couple
    • Deluxe Double Cottage (Dog Friendly on request)
    • Stayed 5 nights

    The only thing I would mention is that the WiFi connection in room 2 was very weak. It would not work well if it was required for a private business meeting.Just a small inconvenience as the signal in the lobby was more than adequate..

    This was our third or fourth stay at the Priory. Obviously we like the place. This trip we were once again impressed by the friendliness staff. We were most impressed by the cheerfulness and hard work of Marnie, of the housekeeping staff. She continuously went out of her way to insure our stay was pleasant.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    No sackcloth and ashes at this priory
    • Leisure trip
    • Solo traveller
    • Cosy Double
    • Stayed 1 night

    Air conditioning in the room was periodically rather noisy - at first I thought it was a circling helicopter. But it was no hardship to turn it off while I slept.

    A comfortable overnight stay at the Priory. I was pleased to be upgraded to one of the cottage rooms on arrival and to be offered a complimentary glass of Cava - much needed after contending with numerous 20mph restrictions en route. Well appointed accommodation, including bath robes and up-spec coffee making facilities. Breakfast was excellent and featured "overnight bacon" - something I've not encountered before.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Excellent location, lovely building and gardens. Tapas bar served nice food and wines.
    • Leisure trip
    • People with friends
    • Cosy Double
    • Stayed 2 nights
    • Submitted via mobile

    Thought the rooms were a little small.

    Location, tapas bar and bodega.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    10
    Lovely stay would definitely stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wish we’d have booked 2 nights

    Beautiful hotel, lovely room I liked the classic radio as you walked in your room.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    I would definitely recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Little noisy outside being a Saturday night and in the front of the hotel opposite a pub. I would imagine rooms in the back would be ok

    Didn’t have breakfast. Loved our room. Very cosy and welcoming. Classical music was playing on radio when we entered the room. Nice features like 2 big glass water bottles. We were offered a drink on check in of orange juice or cava. Dressing gowns in room

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    We should have stayed longer!
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was beautiful and finishing touches in our room were fantastic

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Exactly what we needed and exceeded expectations
    • Leisure trip
    • Couple
    • Cosy Double
    • Stayed 1 night
    • Submitted via mobile

    There was only one Charing point and it was in use

    Interesting historic building with lovely grounds and friendly staff

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Fab location, absolutely wonderful staff. Would def stay here again if in the area.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 3 nights
    • Submitted via mobile

    Parts of room were very dusty esp window blinds.

    Fab location. Particularly wonderful breakfast staff.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    It’s simply perfect
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t fault it

    Beautiful building, exceptionally clean and spacious room. It was simply perfect. We were hesitant to have dinner at the restaurant after reading some reviews but we’re glad we did as the food was phenomenal! We are already planning our next stay at The Priory Hotel as our romantic getaway

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Short but sweet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge.

    Friendly staff,clean & comfortable.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cosy Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing to comment on

    The ground surroundings were beautiful

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Excellent value for money , great service and food
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing couldnt have been better if I had to name one thing I would say umbrellas in rooms near car park

    Excellent service from all areas reception, bar , restaurant and house keeping and groundsman

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    Friendly, helpful, relaxed. Garden. Location, parking, vehicle charging.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Very satisfied overall.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The unconventional food offering was somewhat limited.

    Rooms were excellent.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Feel special in a special place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were only staying one night, I didn't want to leave.

    Caerleon is a lovely place with a great museum, Roman baths, barracks, and amphitheatre. Staying at the Priory made it even better. The staff make you feel very welcome and special from the moment you arrive and the room we stayed in was perfect (one of the cottages with a garden to sit in). Plenty of parking, comfy, large bed, spacious, nicely decorated, coffee making facilities, toiletries, robes, and a radio. I probably should have researched the Priory before booking - they justifiably take great pride in their restaurant which specialises in guests choosing their meat or fish from the counter. So I felt a bit embarrassed to request the vegetarian option 🤦🏻‍♀️. But the veggie starters, mains, and breakfast were all exceptional. If the rest of the menu is as good, meat-eaters are in for a treat.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Value for money with stunning views
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping were not up to the mark.

    The decor is just fabulous. Restaurant was out of this world

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast menu. Full breakfast not to my taste.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Stunning old converted monastery with loads of charm. Fabulous breakfast offered.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful and well decorated. Breakfast each morning was delicious, the gardens are super pretty. Parking was easy and the staff were very friendly.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cosy Double
    • Stayed 1 night
    • Submitted via mobile

    Good location, free parking and reasonable sized rooms

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Another excellent stay at The Priory.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very little.

    Lovely hotel in the centre of Caerleon. The rooms, restaurant and lounge bar are all excellent, with beautiful gardens.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    We had another great stay at The Priory.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great facilities

    Great hotal

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Beautiful setting and fantastic service
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are clearly catering to couples, not a fault at all but for my purpose of business not practical to not have a desk to work from. As a couples getaway this place would be superb!

    Beautiful building and facilities, plenty of period features and stunning decor. Restaurant is superb, quality and service are second to none.

    Stayed in February 2024

Showing 1 – 25

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