16-18 High Street, Rochester, ME1 1PX, United Kingdom
#6 of 6 hotels in Rochester
Guests' ChoiceBased on 1450 hotel reviews
6.2Cleanliness
6.7
Comfort
6.9
Location
8.8
Facilities
6.2
Staff
8.2
Value for money
7.6
Free WiFi
5.2
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End of dialog contentReviewed: 1 May 2024
Stanley
United KingdomAll good.
Locality.
Stayed in April 2024
Reviewed: 26 April 2024
Jonathan
United Kingdombed was cheap and mattress was cheaper feral pigeons in the covered entrance need to be exterminated The room that is marked "Dining Room" is actually a self-contained flat full of asylum seekers oh well, no breakfast then!
Room was secure and quiet
Stayed in April 2024
Reviewed: 24 April 2024
Ian
United KingdomNo breakfast facility
Location is great
Stayed in April 2024
Reviewed: 21 April 2024
Jodi
United KingdomVery dated. Felt like I was on a set from a horror movie. Loads of narrow corridors and cupboards everywhere. Had tea / coffee / kettle in room. No cups or glasses though
Location
Stayed in April 2024
Reviewed: 18 April 2024
Stephen
United KingdomIt has seen better days. The double room for single occupancy was spacious but in need of decoration. Furniture and carpets worn and everything generally neon need of refurbishment.
Central location, 10 minutes walk from the Railway Station and close to the Castle, Cathedral and on the High Street. Room rate was good value.
Stayed in April 2024
Reviewed: 14 April 2024
Jill
United KingdomRoom very hot when arrived as radiator on full and couldn't turn it off. Very noisy at night, Friday night wasn't so bad but Saturday was kept awake until after 1am due to noisy revellers in the street below. Refreshments could benefit with being on a tray to stop the wooden surface getting wet/damaged. Smell of cigarette smoke in corridor leading to room.
I was able to park my car for the duration of my stay. Reception staff friendly and helpful. Asked if radiator could be turned off as too hot, when I returned it was off and cooled down. Bed comfortable. Kettle and coffee/tea etc.
Stayed in April 2024
Reviewed: 14 April 2024
James
United KingdomYou simply cannot open windows as pigeons literally fly in!
It was right along the high street so its a great location and the room was spacious.
Stayed in April 2024
Reviewed: 10 April 2024
Carolyn
United KingdomLack of Wi-Fi, but not a deal breaker.
Location perfect for the high street. Comfortable and good value for money. Easy walking distance to a number of car parks. All basic facilities catered for.
Stayed in April 2024
Reviewed: 9 April 2024
Louise
United KingdomCouldn’t park , no lift
Location and price
Stayed in April 2024
Reviewed: 8 April 2024
James
United KingdomRoom was poor
Very central
Stayed in April 2024
Reviewed: 7 April 2024
Heatley
United KingdomThe noise from the bar next door kept us awake until 3am, awful, so loud.
Comfortable bed, spacious room, decent bathroom.
Stayed in April 2024
Reviewed: 3 April 2024
Neal
NetherlandsThere's no wifi available, which is a shame as it seems the TV's installed in the rooms do have functionality to connect to smart services like Netflix, but have no connection, something which could be easily remedied to provide some modern services. Accessories in the room are a kettle only (nice), but a hair dryer, desk lamp and USB sockets would be very welcomed editions, as coming from Europe and having forgotten to bring my UK adaptor, we had to turn on the TV and use the one USB on the back in order to charge our phones (our mistake, but most hotels provide lamps/alarm clocks or sockets with USB plugs these days). Some paint was peeling off the bathroom ceiling which is a shame as the bathroom otherwise looks like a modern renovation with very clean and nice amenities, although there were some serious cobwebs at the top of the window that are in need of cleaning. Finally, room 36 seems to be outside a pigeon nesting area, it seems netting has been put up to stop them, but they have found another way in, so every morning is awoken by a flutter of pigeon activity directly outside the window.
Perfect location for our trip. Easy to access and the accommodation overall is what you should expect for a historic building. The staff were very friendly and the room itself was clean. Late night access was available via the keys provided which allowed us to return late in the evening.
Stayed in April 2024
Reviewed: 1 April 2024
Caitlin
United KingdomThere was nothing bad about my stay. The hotel was looking a little dated/ worn on the inside and a fresh coat of paint could uplift it.
The staff were lovely. They were happy to take my bag for a period of time prior to check in and post check out. The room had loads of space and the view of the cathedral was amazing. Had a great nights sleep.
Stayed in March 2024
Reviewed: 31 March 2024
Frank
United KingdomBedside lights , a power shower not an electric shower ( poor flow ) Bits of privacy film on window , frosted glass would of been better
Decent size room, massive bed , warm too
Stayed in March 2024
Reviewed: 30 March 2024
Danijela
United KingdomBed to soft, but then this is personal preference. I still had a good night sleep, though.
Very close to train station as well as the castle and the cathedral. Property is on the High Street. I stayed for one night during the week. It was quiet even though on the High Street. I saw previous reviews where people complained about the noise from the High Street due to the bars and restaurants on the High Street, but as mentioned, this was not an issue for me. Towels and toiletries were provided. Room was clean. Heating worked. TV was in the room even though I did not use it. Kettle and tea, coffee etc provided. The building is old and in my opinion has a lot of character. Previous reviews complained of trip hazards due to old carpets in hallway, I did not find this to be true. I found the price reasonable for a one night stay in Rochester on the main High Street which is the heart of Rochester. I would stay there again if I came to Rochester.
Stayed in March 2024
Reviewed: 25 March 2024
Scott
United KingdomWe booked on the basis that they had parking on site only to find out on arrival that there was none available so had to find alternative ‘charged’ parking in a multi storey about 10 mins walk away. Very noisy too
Good location and price
Stayed in March 2024
Reviewed: 19 March 2024
Eric
United KingdomGreat location lovely historical building.
Stayed in March 2024
Reviewed: 18 March 2024
Sumray
United KingdomParking was a no go! Although room appeared clean behind the beds was a different matter Shower head couldn’t be attached so had to hold whilst showering
Location
Stayed in March 2024
Reviewed: 13 March 2024
Tracey
United KingdomThere are no lifts in the property. The carpets hide the unevenness of the floors on the landings. During the week there is no option for breakfast. The finishing touches to the tiling in the bathroom were slapdash. The plumbing was noisy. I struggled to fill the kettle up with the sink being quite small. There was frayed carpet around the edges of the room and under the desk. Although there was secondary glazing, the room was still quite noisy with the sound of the trains and rubbish lorries. Once the main street gates to the property were shut during the evening, being on crutches made it nearly impossible to go out, as the pedestrian door required you to step over a high threshold.
My double room was on the first floor and it looked out over the High Street. The extra large bed was comfy. At least the electric heater worked.
Stayed in March 2024
Reviewed: 6 March 2024
Lucy
United Kingdomit was very noisy from the music couldn't get parking
location was right where we need to be bathroom was really nice bed was ok
Stayed in March 2024
Reviewed: 4 March 2024
Cliff
United KingdomTowels were not really big enough for a dry off after a shower, there was no-one at reception when i arrived and following the instructions to ring the bell / phone divert calls etc no-one answered and i had to go over the road to a restaurant where the receptionist was working to get checked in. there receptionist was good and left the restaurant straight away to check me in (but perhaps i shouldn't have had to do that!)
bed was good, comfortable and the room was clean
Stayed in March 2024
Reviewed: 27 February 2024
Tracey
United KingdomThe decor is tired and shabby. The stairs leading up to the bathroom in my room had an uneven lip that needed marking out to warn of trip hazard. Carpeted areas in the hallways have hidden trip hazards. Wooden window frame rotten in places and the side window wouldn't close securely. The small top window didn't close at all. The window was on a level that allowed outsiders to have gained easy entry if they had so chosen to. There was guests smoking in their bedroom and this caused the hotel to be evacuated very late in the evening when everyone was in bed. Although the fire alarm went off, the staff were slow to ensuring all guests got out safely. The staff openly argued with the guests they believed were to blame in front of other guests and the situation got very ugly.
The bed was soft and comfy. Some of the towels were soft and fluffy.
Stayed in January 2024
Reviewed: 23 February 2024
Graham
United KingdomNoisy - but fair enough it was New Years Eve - and understaffed
The one young woman who seemed to do everything to keep the shoe on the road during a busy and noisy new year period
Stayed in January 2024
Reviewed: 5 February 2024
Brad
United KingdomYou can hear the music and people outside
Quirky
Stayed in February 2024
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